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WhatUsersDo REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 99%
OUR SCORE 7.3

What is WhatUsersDo?

WhatUsersDo is a customer support platform that offers insight into the digital experiences of people. It is used by more than 1500 customers who have made it an important part of their business process. Users can choose from three types of tests:

  1. Website usability tests – these help you identify what users find confusing or difficult on your site so you can make it simpler to use.
  2. Website benchmarking – compare the user experience on your website with those on competitors’ sites to find out which is more user friendly.
  3. SEO research – find out how browsers naturally search and which sites they select to visit. Are your internet marketing efforts robust enough?

Overview of WhatUsersDo Benefits

Simplicity for all functions, with no code needed. That is one of the best benefits of using this tool. According to research, capturing user feedback in real time (“in the moment” or “as it happens”) turns out to be the most accurate and effective method of gathering UX insight. Thus, the platform has been designed to make the entire capture process easy and frictionless for participants, and at the same time, substantially insightful for clients.

With the tool, your business can invite your customer base with its Private Panel feature. You can also fine tune with a good range of additional filters (such as socio-economic status, age, sex, etc). If that is still not specific enough, you can dive even deeper to have the exact custom profile plus panel screening.

Overview of WhatUsersDo Features

  • Complete user experience testing and research
  • Better insight to drive sales, conversions, loyalty and growth
  • Robust, actionable, and available company-wide
  • Instant access to an online panel of “real people”
  • Customized test designs and plans
  • Desktop user experience testing
  • Emails, Surveys, Adverts, PPC, SEO, Search, among others
  • Complete assistance
  • Maximium value of your digital channels
  • Numerous test scenarios

WhatUsersDo Position In Our Categories

Position of WhatUsersDo in our main categories:

200

WhatUsersDo is one of the top 200 Customer Support Software products

200

WhatUsersDo is one of the 200
Customer Support Software products


If you are interested in WhatUsersDo it could also be a good idea to investigate other subcategories of Best Customer Support Software collected in our database of SaaS software reviews.Live Chat Software, Remote Support Software, IT Service Management Software

Each enterprise has different wants and requires a software that can be personalized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no system can provide perfect tools out-of-the-box. When you look for a software product, first be sure what you require it for. Read some WhatUsersDo reviews and ask yourself do you want basic functionality or do you need sophisticated tools? Are there any industry-specific functionalities that you are looking for? Get the answers to these queries to aid your search. There are plenty of factors that you need to mull over and these include your finances, particular business needs, your company size, integration needs etc. Take your time, use a few free trials, and finally select the app that provides all that you want to improve your company efficiency and productivity.

How Much Does WhatUsersDo Cost?

WhatUsersDo Pricing Plans:
Free trial
Starter
£10K
Repeat
£20K
Regular
£30K
Enterprise
£40K

WhatUserDo offers four packages. You can choose from annual plans or project pricing.

Starter: £10K

  • Get started with user insights
  • 50 video test credits

Repeat: £20K

  • Improve key user journeys and funnels
  • 100 video test credits

Regular: £30K

  • Maximize on your roadmap projects
  • 150 video test credits

Enterprise: £40K

  • Understand people’s digital experiences
  • 200 video test credits

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and WhatUsersDo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with WhatUsersDo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

65

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
Language Support
  • English
Pricing Model
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING

What are WhatUsersDo pricing details?

WhatUsersDo Pricing Plans:
Free trial
Starter
£10K
Repeat
£20K
Regular
£30K
Enterprise
£40K

WhatUserDo offers four packages. You can choose from annual plans or project pricing.

Starter: £10K

  • Get started with user insights
  • 50 video test credits

Repeat: £20K

  • Improve key user journeys and funnels
  • 100 video test credits

Regular: £30K

  • Maximize on your roadmap projects
  • 150 video test credits

Enterprise: £40K

  • Understand people’s digital experiences
  • 200 video test credits

What integrations are available for WhatUsersDo?

No information available

 

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