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YakoVoice Review

YakoVoice
Our score: 8.0 User satisfaction: N/A

What is YakoVoice?

YakoVoice is a cutting-edge cloud telephony services and solutions provider that offers a wide array of products and services to help organizations and companies enjoy the full benefits of cloud telephony and automate all their communication processes. With YakoVoice, users are able to centralize their communication channels and make it easy for them to reach and engage their customers and vice versa.

YakoVoice guarantees unhindered business communication that allows for constant availability, thanks to its cloud-based infrastructure. YakoVoice services are all scalable, enabling users to quickly and effectively handle sudden spikes in call traffic and adapt to adhere to changes in their communication requirements. Call quality is superb and users can even retain their existing phone numbers.

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Overview of YakoVoice Benefits

Diverse Selection of Solutions and Services

YakoVoice offers you a vast collection of products and solutions to help you achieve complete cloud-based business telephony. Powerful features including multi-level IVR, click-to-call, call conferencing, call center, voice SMS, voice OTP, toll-free numbers, and more can be yours in a single, centralized platform.

You can easily connect with your customers and them to you without much effort. You get seamless and effortless business communication, resulting in unparalleled business growth and greatly enhanced revenue.

Always Available

YakoVoice utilizes redundant cloud infrastructure that is spread across different regions, guaranteeing high availability even in the event of a telecom outage. Your customers can contact you and you can reach them all the time.

Scale At Demand

There are times when calls come to your business like a flood. But you never have to worry about getting overwhelmed. YakoVoice offers versatile plans that allow you to scale your volume as your business requires to ensure that your organization remains fully functioning at an optimum level. This capability is something many telephony services can’t match.

Crystal Clear Voice Quality

Customers are likely to drop their calls once they realize call quality is abysmal. And that is bad for your business. YakoVoice promises superior voice quality. That’s because its cloud-based infrastructure is hosted in a very modern, cutting-edge data center that boasts high bandwidth levels. On top of that, their consistent QOS (Quality of Service) and monitoring ensures that voice quality remains topnotch.

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Overview of YakoVoice Features

  • Hosted IVR
  • Voice SMS Blast (OBD)
  • Click To Call
  • Virtual Number
  • Toll-Free Number
  • IVR Solution
  • Call Center Software
  • Custom IVR
  • Turn Key Solution
  • B2B Voice Cloud PaaS
  • Number Masking
  • Call Management System

What Problems Will YakoVoice Solve?

1) Never miss a call

Customer will never miss calls after office hours as Yako voice’s smart dashboard captures and record all calls.

2) Business insights

Get insights on how your business communication is performing,  measure call quality and agent performance.

3) Automated outbound calls

Make your marketing campaigns easy with automated outbound calls from the dashboard. 

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

YakoVoice Position In Our Categories

Knowing that companies have their own business-related requirements, it is prudent they abstain from selecting an all-encompassing, ideal business application. Nevertheless, it would be difficult to discover such an app even among widely used software products. The clever step to undertake is to make a list of the several major factors that demand consideration like major features, plans, skill aptitude of staff members, organizational size, etc. Next, you must perform the research to a full extent. Browse over some YakoVoice evaluations and explore the other solutions in your shortlist in detail. Such comprehensive product research guarantees you circumvent mismatched software solutions and choose the one that provides all the tools your business requires.

Position of YakoVoice in our main categories:

TOP 200

YakoVoice is one of the top 200 Customer Support Software products

There are popular and widely used solutions in each software category. But are they necessarily the best fit for your organization’s unique wants? A trendy software product may have thousands of users, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few YakoVoice Call Center Software reviews and think about the factors that you desire in the software such as the fees, main tools, available integrations etc. Then, shortlist a few systems that fit your wants. Check out the free trials of these apps, read online reviews, get information from the maker, and do your research meticulously. This exhaustive research is certain to aid you find the finest software application for your organization’s special requirements.

How Much Does YakoVoice Cost?

YakoVoice Pricing Plans:

Free Trial

Basic

₹799/month

Advance

₹1499/month

Enterprise

₹1999/month

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What are YakoVoice pricing details?

YakoVoice Pricing Plans:

Free Trial

Basic

₹799/month

Advance

₹1499/month

Enterprise

₹1999/month

YakoVoice offers the following basic and enterprise pricing packages:

Basic – ₹799/month

  • Welcome Message
  • Dynamic Extensions
  • Misscall Notification
  • Unlimited Calls
  • Unlimited Agents
  • After Hour Routing

Advance – ₹1499/month

  • All Basic features
  • Multi-Level IVR
  • Web-hook API
  • Call Recording(2GB)
  • API Based Menu Selection
  • Input Capture

Enterprise – ₹1999/month

  • All Advance Features
  • Custom Music On Hold
  • Multi-Language
  • Sticky Agent
  • Automated Agent Routing

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a Call Center Software it’s important not only to see how professionals evaluate it in their reviews, but also to check whether the real people and businesses that purchased these solutions are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and YakoVoice reviews across a broad array of social media sites. The information is then featured in a simple to digest form revealing how many users had positive and negative experience with YakoVoice. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for YakoVoice?

YakoVoice integrates with the following business systems and applications:

  • CRM
  • Call management system
  • IVR
  • Voice SMS
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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