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Yammer Review

Yammer
Our score: 9.1 User satisfaction: 93%

What is Yammer?

Yammer is a business social networking platform that helps companies manage their internal communications. Users call it the ‘Business Facebook’, mostly in order to describe how intuitive and user-friendly its interface actually is. The reason why Yammer is so corporate-friendly is that it can only be accessed with a working email registered in the company’s computer domain.

The software enhances communication via many different channels, and includes a large document repository and opportunities for collaborative document creation. It protects critical information, integrates easily with many other platforms, and it is also available on all mobile devices. Currently, the company is introducing a variety of advanced features such synchronized sharing and real-time group editing.

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Overview of Yammer Benefits

Yammer brings small, mid-sized, and large teams together, and helps companies boost collaboration and learn how to make the most of their services. The tool provides an open platform for brainstorming and creative ideas, triggers intelligent business solutions, and unifies access to information.

Once communication is improved, employees feel recognized and are eager to contribute, and productivity starts moving in an upper line. There are no last moment meetings and repetitive emails, but everybody is informed and manages to participate. At the same time, the social network is private, and unauthorized persons can’t access the information being stored inside.

Transferring communication to Yammer saves time and leaves reasonable funds intact at the end of each month, which is exactly what makes Yammer so popular. But how does this actually happen?

Yammer is an intelligent system that gathers, stores, but also evaluates information, and uses a robust set of analytic tools to pull off reports based on it.

A huge incentive to use Yammer is its capacity to store conversations, and to categorize them in a historical database. This means that every interested party will be able to access them, both from their office computers and mobile devices. Knowledge management is always an extraordinary benefit for a company’s management, especially if the company gets to ask questions, and organize surveys and polls.

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Overview of Yammer Features

  • Groups
  • External Collaboration
  • Search
  • Inbox
  • Notifications
  • Discovery Feed
  • Integrations

Yammer Position In Our Categories

Because companies have special business requirements, it is only wise they abstain from deciding on a one-size-fits-all, ideal solution. Just the same, it is difficult to try to find such a software product even among recognizable software products. The correct thing to undertake is to narrow down the several essential factors that demand analysis such as essential features, costing, technical skill competence of staff members, company size, etc. The second step is, you should follow through the research exhaustively. Read some Yammer evaluations and explore each of the software products in your shortlist in detail. Such comprehensive product research guarantees you stay away from poorly fit apps and subscribe to the one which offers all the features your business requires to be successful.

Position of Yammer in our main categories:

TOP 20

Yammer is one of the top 20 Collaboration Software products

Every enterprise has its own characteristics, and can call for a special Collaboration Software solution that will be adjusted to their business size, type of customers and employees and even specific industry they support. You should not count on getting a perfect services that will be suitable for each company no matter what their background is. It may be a good idea to read a few Yammer Collaboration Software reviews first and even then you should pay attention to what the service is intended to do for your company and your workers. Do you need a simple and straightforward app with only elementary functions? Will you actually use the advanced tools needed by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to get a trustworthy software that will fit your budget.

How Much Does Yammer Cost?

Yammer Pricing Plans:

Free Trial

Office 365 Business Essentials

$5.00/month/user

Office 365 Business

$8.25/month/user

Office 365 Business Premium

$12.50/month/user

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What are Yammer pricing details?

Yammer Pricing Plans:

Free Trial

Office 365 Business Essentials

$5.00/month/user

Office 365 Business

$8.25/month/user

Office 365 Business Premium

$12.50/month/user

Yammer is available in three payment plans, depending on the features and the scale of the business which is about to use them:

Office 365 Business Essentials $5.00/month/user

  • Email with 50 GB mailbox
  • 1 TB File storage/sharing
  • HD Video Conferencing,
  • Office Online

Office 365 Business $8.25/month/user

  • Office for PC and mobile devices
  • 1 TB File storage/sharing
  • Mobile Apps

Office 365 Business Premium $12.50/month/user

  • All features of Business and Business Essentials
  • Fully installed office and HD Video Conferencing

User Satisfaction

Positive Social Media Mentions 77
Negative Social Media Mentions 3

We realize that when you choose to get a Collaboration Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out if the real clients and businesses that purchased these solutions are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Yammer reviews across a vast range of social media sites. The information is then displayed in a simple to digest way indicating how many customers had positive and negative experience with Yammer. With that information at your disposal you will be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Windows Mobile

Deployment

  • On Premise
  • Open API

Language Support

  • English

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Yammer?

Yammer is now a part of the Office 365 package, and its REST APIs can therefore be used to integrate it with multiple Office Platforms and third-party apps:

  • SharePoint
  • Zapier
  • Slack
  • Zendesk
  • GoodData
  • Smarsh
  • Bagdeville
  • Hype
  • Buzztale
  • Hootsuite
  • Mindflash
  • Office Vibe

Yammer User Reviews

Yammer average rating:

Average score
5/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Mary

PROS: The features are very helpful and useful, the layout is simple and easy to use. We are able to perform our basic functions and to meet our clients’ needs. We are able to share files across the company and to interact with each other. We don’t have to use emails in order to share important documents. Whenever we start with new projects we can easily share ideas and files and to keep the updates for the projects.

CONS: It would be great if they could improve the mobile app.

Reviewed 4 years ago

Read full review >

The least favorable review

Tom

PROS: Yammer is like a social media tool with more benefits. It is a great tool to enhance collaboration among different teams within the company network.

CONS: Our feeds are deluged by content that is really not worth knowing but it's more of organization rules really.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The best social tool for firms

Read full review >
Katelyn
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.11.2021 Company Size: 51-100 Employees Industry: N/A

PROS: Yammer is a great way to break the ice among employees and create a better community where bonds thrive. It helps us be in the know of other people's successes and give us the chance to congratulate them. It helps us gain new friends from whom we can learn from or to whom we can impart our learnings so far in the company. Overall, it encourages us employees to have fun and socialize.

CONS: I hope I can adjust Yammer's notification settings so I wouldn't be pinged every time someone comments or reacts to my post.

What do you think about this review?

Great Poor

Tool for instant communication of essentials

Read full review >
Fredrick
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: With a very simple user interface, Yammer allows everyone, even non-techy people, to be able to use it effortlessly for sharing and gathering information.

CONS: More than a year of using Yammer, I haven't stumbled upon anything negative about it.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Superb project management tool

Read full review >
Lorenzo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.08.2021 Company Size: 11-50 Employees Industry: Management Consulting

PROS: Great for individual and group use. I like how it consolidates all messages, images, videos and whatever content anyone from the team has published in all conversation threads. This is helpful whenever the group would like to look back on certain important discussions which prove useful at the moment. In addition, it allows you to bookmark a list of sites and make it accessible with whatever browser you use. We can also give sub-groups pictures that serve as their logos to avoid confusion among which group is which.

CONS: Listing order functionalities are redundant and limited for customization. The search does not cover texts within documents. The integration with other apps like Microsoft is limited. Moreover, social media features are too trying hard and unnecessary. I suggest it narrows its focus on improving essential functions.

What do you think about this review?

Great Poor

Stronger team collaboration

Read full review >
Tom
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.08.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Yammer is like a social media tool with more benefits. It is a great tool to enhance collaboration among different teams within the company network.

CONS: Our feeds are deluged by content that is really not worth knowing but it's more of organization rules really.

What do you think about this review?

Great Poor

Speeds up internal comms

Read full review >
Anna
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.08.2021 Company Size: 51-100 Employees Industry: Health, Wellness and Fitness

PROS: My favorite about Yammer is it gives a large room for customization which helps us streamline processes such as internal communications across all local branches. This ease in communication has allowed us to make coordinated decisions in a faster way.

CONS: Many consider this as just another social media platform but our company understands its benefits beyond this wider perception. I think Yammer must address this and eradicate the confusion through more decisive marketing campaigns.

What do you think about this review?

Great Poor

Great tool for interacting with each others

Read full review >
Sue
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.06.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Maybe because it looks like Facebook we already know how to use it and how intuitive the tool is. We can easily post and share something we want others to know about, and to interact with others in familiar way. By using “praise” we are able to recognize peers accomplishments.

CONS: I don’t like that we cannot post long praises and this means that we cannot express ourselves. The post looks so monotonous.

What do you think about this review?

Great Poor

Great office communication tool

Read full review >
Joy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.05.2021 Company Size: More than 100 Employees Industry: Religious Institutions

PROS: I like that it looks like Facebook, the interface is intuitive and easy to use. I like that I have the ability to share documents and information and to post documents on the interface by using hashtags so others can easily find the information, posts and documents. We can easily organize the whole work by working together. We can create new groups with different team members so we can find new ways to work with each other.

CONS: First of all, it is not well integrated with other software. Secondly, they need to improve the message feature and to improve the mobile version. Once you learn how to use it you will see how intuitive this software is.

What do you think about this review?

Great Poor

My great experience with Yammer

Read full review >
Madge
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.05.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: Yammer has become a fundamental tool for staff within the company to socialize and build connections. Strengthening teamwork is vital for any company to grow. It's somewhat the Facebook in the corporate world. We are updated on good news about the company which boosts our morale. And we can all pose questions, get answers and organize surveys and polls whenever we need and even when at home.

CONS: Only a few people in our company appreciate Yammer but I hope it grows more popular in the months ahead.

What do you think about this review?

Great Poor

It helps us to be connected with each other all the time

Read full review >
Mary
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.04.2021 Company Size: More than 100 Employees Industry: Medical Practice

PROS: The features are very helpful and useful, the layout is simple and easy to use. We are able to perform our basic functions and to meet our clients’ needs. We are able to share files across the company and to interact with each other. We don’t have to use emails in order to share important documents. Whenever we start with new projects we can easily share ideas and files and to keep the updates for the projects.

CONS: It would be great if they could improve the mobile app.

What do you think about this review?

Great Poor

Yammer is great tool for centralizing all information in one place

Read full review >
Roosevelt
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2021 Company Size: More than 100 Employees Industry: Internet

PROS: Yammar is user friendly platform that allows you to easily set up various groups and channels so you can interact with your team. The communication is easier for our company because we hold multiple departments that work on various purposes. The information is easily accessible and everyone can find what it looks for. By using this solution we avoid the loss of documents and information and we are able to centralize all the information in one place.

CONS: To be honest, I don’t have any dislikes about this software, I just want to see new features added because we have adopted the software and we would like to grow along with it and to use it on a daily basis.

What do you think about this review?

Great Poor

Yammer is helpful tool for our company

Read full review >
Jermaine
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.08.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: Yammer is similar to Facebook, and it allows us to share and send reminders, announce updates and to collaborate on group projects. We are able to easily share the information with our team members. I like that everything is accessible to everyone and there is no problem with physical distance whether our members are from US or Europe. We can share and give feedback to ideas and work on our new projects. This tool makes us feel that we are all in one place and together.

CONS: What I don’t like about Yammer is the fact that we need to institute a company policy when it comes to the usage of the system, because the employees need to know how to behave within the system because they are not on their Facebook profile.

What do you think about this review?

Great Poor

Yammer keeps us connected

Read full review >
Dwayne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: More than 100 Employees Industry: Libraries

PROS: I like that its interface is similar to Facebook, I can easily share the idea and get feedback from my team who is spread across the different departments of the company. With Yammer I can connect four different locations and colleagues at the other branches. It saves more time instead of creating meeting, people are able to express their opinion and give feedback.

CONS: Some people don’t use the tool on a regular basis but some of them engage into the conversation.

What do you think about this review?

Great Poor

We have great experience with Yammer

Read full review >
Angelina
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.02.2018 Company Size: More than 100 Employees Industry: Civil Engineering

PROS: I like that it connects us and we are able to rely on the information. As multi-country company we are able to interact with each other on same platform. It is extremely easy to use and it offers constant email updates. I can easily navigate the information or everything with the system. I like that we can create multiple groups from one group and to customize them.

CONS: I don’t have dislikes about this system, we just started using it and need to get used to the system and how it really works. It is strange for us to know that we have this kind of connectivity and interaction with each other.

What do you think about this review?

Great Poor

Yammer is easy to use

Read full review >
Randy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.01.2018 Company Size: 1-10 Employees Industry: Information technology and Services

PROS: Yammer is very easy to work with and to set it up. We use this software since 2012 and the learning curve is easy and straightforward. You can start using the tool with hours. I like that we have free account for our purposes.

CONS: As I said before, this is great tool but when it comes to sharing content it can be confusing when all the conversations are posted as “All Company”, but I believe this more our organizational issue than Yammer’s. Also, it can be a challenge to migrate from free account to office 365 enterprise account.

What do you think about this review?

Great Poor
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The best social tool for firms

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Katelyn
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

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Published on: 27.11.2021 Company Size: 51-100 Employees Industry: N/A

Tool for instant communication of essentials

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Fredrick
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

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Published on: 01.10.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Superb project management tool

Read full review >
Lorenzo
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.08.2021 Company Size: 11-50 Employees Industry: Management Consulting

Stronger team collaboration

Read full review >
Tom
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.08.2021 Company Size: More than 100 Employees Industry: N/A

Speeds up internal comms

Read full review >
Anna
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 12.08.2021 Company Size: 51-100 Employees Industry: Health, Wellness and Fitness
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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