Antlere Review
What is Antlere?
Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, spot and reward loyal customers, and more. The software allows users to see and understand customer behavior and discover via surveys, recognize dissatisfied customers, and effectively target them to get them back the fold.
Antlere is built to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors, marketing their business to their circle of friends and loved ones. With powerful, highly actionable customer insights and data, Antlere users are able to effectively engage customers, reward those who are loyal to their brand, and retain more customers, generate more sales, and drive business growth to higher heights.
Show MoreOverview of Antlere Benefits
Antlere helps your retail business get the most out of your customers by helping you gather genuine feedback by enabling you to send massive survey requests to your customers through multiple channels – email, SMS, kiosks, Web, shareable links, IVR, and voice. You can create targeted, tailored surveys to help you get the data and insights that you need to make better business decisions and actions.
By segmenting your survey campaigns, you are able to discover areas where your business excel and aspects where it lags behind. From your customers’ response, you and your team will realize which product, service, store location, and staff are wowing your customers and which are performing poorly.
You know people are talking about your business. But Antlere helps you know more. The system helps you organize your feedback and analyze trends with just a glance through manual and automatically generated tags. Mentions of your brand, product, or service are also documented and analyzed to see how they impact a customer’s decision to become a promoter or a detractor.
With Antlere, you know the meaning and emotions that run behind the feedback of your customers through powerful analytical tools. Text analytics decipher your customers’ feedback and decode the meaning behind their response. The sentiment analysis functionality goes deeper into the feedback of your customers and interprets emotions in expression, determine if the response is positive, negative or neutral, and to what degree.
Show MoreOverview of Antlere Features
- Survey Management
- Custom Surveys
- Multiple Survey Channels
- Segmented Campaigns
- Custom Logo
- Custom Intro
- Inline Editing
- Text Analytics
- Sentiment Analysis
- Trends and Tagging
- Mentions
- Survey Stats
- Loyalty Meter
- NPS Over Time
What Problems Will Antlere Solve?
- Prioritizing problems in product or services becomes easier and more effortless.
- Drive more sales by creating new customers from IMPACT program using your promoters.
- Sending discounts to your promoters to thank them or detractors to accommodate them against any complaint.
Antlere Position In Our Categories
Keeping in mind companies have specific business requirements, it is only sensible they abstain from seeking an all-in-one, ideal software product. Be that as it may, it would be hard to stumble on such an app even among widely used software systems. The correct step to undertake can be to write the various major factors which call for a examination like key features, packages, technical skill ability of staff members, business size, etc. Then, you must perform the research comprehensively. Read some of these Antlere review articles and explore the other software programs in your list in detail. Such all-encompassing research guarantees you keep away from unsuitable software solutions and select the system that offers all the features your business requires for success.
Position of Antlere in our main categories:
TOP
100
Antlere is one of the top 100 Customer Experience Management Software products
If you are interested in Antlere it may also be sensible to check out other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.
It is crucial to keep in mind that almost no service in the Customer Experience Management Software category is an ideal solution able to fulfill all the goals of various business types, sizes and industries. It may be a good idea to read a few Antlere Customer Experience Management Software reviews first as some solutions can perform well just in a really small set of applications or be created with a very specific industry in mind. Others might function with an idea of being simple and intuitive and therefore lack complex functions needed by more experienced users. There are also services that focus on a large group of users and give you a powerful feature base, however this usually comes at a more expensive price of such a software. Ensure you're aware of your requirements so that you select a software that offers specifically the elements you look for.
How Much Does Antlere Cost?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
What are Antlere pricing details?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $49/month or $39/month (Annual Billing)
- Email and Web
- 500 Responses
- Unlimited Surveys
- 2 Campaigns
- Conversations
- 50 Discounted Credits
- 25 Antlere Impact Credits
- 5 Analysis By Tag
- Customization & Branding (Logo Only)
- Campaign Dashboard
- Top Level Analysis
- Analysis by CSV properties
Basic – $99/month or $79/month (Annual Billing)
- All Basic Features
- Email, Web, Kiosk, and Link
- 1,250 Responses
- 5 Campaigns
- 125 Discount Credits
- 75 Antlere Impact Credits
- 10 Analysis By Tag
- Auto Tag Recommendations
- Customization & Branding (Logo and Intro)
- Survey Scheduling
Advanced – $149/month or $119/month (Annual Billing)
- All Intermediate Features
- Email, Web, Kiosk, Link and SMS
- 2,500 Responses
- 10 Campaigns
- 250 Discount Credits
- 125 Antlere Impact Credits
- 15 Analysis By Tag
Enterprise – By quote
- All Features
- Email, Web, Kiosk, Share, SMS, Voice, IVR
- Unlimited Responses
- Unlimited Surveys
- Unlimited Campaigns
- Unlimited Conversations
- Unlimited Discount Credits
- Unlimited Antlere Impact Credits
- Unlimited Analysis By Tag
- Unlimited Auto Tag Recommendations
- Full Customization & Branding
- Custom Questions
User Satisfaction
Positive Social Media Mentions
18
Negative Social Media Mentions
0
We know that when you decide to get a Customer Experience Management Software it’s crucial not only to see how experts evaluate it in their reviews, but also to discover whether the real clients and enterprises that purchased these solutions are actually content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Antlere reviews across a broad range of social media sites. The data is then displayed in a simple to digest form revealing how many people had positive and negative experience with Antlere. With that information at your disposal you will be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Antlere?
Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.
Antlere
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Antlere Alternatives
Top Competitors To Antlere By Price
Product name:
Price:
by quote
by quote
Trending Customer Experience Management Software Reviews
Antlere Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?