Antlere Review
What is Antlere?
Antlere is a customer feedback, loyalty, and analysis tool designed to help retails stores harness the power of customer feedback, identify salable products and services, spot and reward loyal customers, and more. The software allows users to see and understand customer behavior and discover via surveys, recognize dissatisfied customers, and effectively target them to get them back the fold.
Antlere is built to ultimately help businesses create and maintain an army of loyal customers who will function as their ambassadors, marketing their business to their circle of friends and loved ones. With powerful, highly actionable customer insights and data, Antlere users are able to effectively engage customers, reward those who are loyal to their brand, and retain more customers, generate more sales, and drive business growth to higher heights.
Show MoreOverview of Antlere Benefits
Antlere helps your retail business get the most out of your customers by helping you gather genuine feedback by enabling you to send massive survey requests to your customers through multiple channels – email, SMS, kiosks, Web, shareable links, IVR, and voice. You can create targeted, tailored surveys to help you get the data and insights that you need to make better business decisions and actions.
By segmenting your survey campaigns, you are able to discover areas where your business excel and aspects where it lags behind. From your customers’ response, you and your team will realize which product, service, store location, and staff are wowing your customers and which are performing poorly.
You know people are talking about your business. But Antlere helps you know more. The system helps you organize your feedback and analyze trends with just a glance through manual and automatically generated tags. Mentions of your brand, product, or service are also documented and analyzed to see how they impact a customer’s decision to become a promoter or a detractor.
With Antlere, you know the meaning and emotions that run behind the feedback of your customers through powerful analytical tools. Text analytics decipher your customers’ feedback and decode the meaning behind their response. The sentiment analysis functionality goes deeper into the feedback of your customers and interprets emotions in expression, determine if the response is positive, negative or neutral, and to what degree.
Show MoreOverview of Antlere Features
- Survey Management
- Custom Surveys
- Multiple Survey Channels
- Segmented Campaigns
- Custom Logo
- Custom Intro
- Inline Editing
- Text Analytics
- Sentiment Analysis
- Trends and Tagging
- Mentions
- Survey Stats
- Loyalty Meter
- NPS Over Time
What Problems Will Antlere Solve?
- Prioritizing problems in product or services becomes easier and more effortless.
- Drive more sales by creating new customers from IMPACT program using your promoters.
- Sending discounts to your promoters to thank them or detractors to accommodate them against any complaint.
Antlere Position In Our Categories
Bearing in mind businesses have particular business needs, it is only reasonable that they steer clear of seeking a one-size-fits-all, ”best” software. Nonetheless, it would be hard to stumble on such an app even among popular software products. The logical thing to undertake can be to list the several critical factors which merit analysis including major features, costing, skill capability of staff members, organizational size, etc. The second step is, you should do the research comprehensively. Have a look at some Antlere evaluations and check out the other software solutions in your shortlist more closely. Such well-rounded product investigation ensure you take out ill-fitting applications and buy the one that meets all the features your company requires to achieve growth.
Position of Antlere in our main categories:
TOP
100
Antlere is one of the top 100 Customer Experience Management Software products
If you are considering Antlere it may also be a good idea to examine other subcategories of Customer Experience Management Software collected in our base of B2B software reviews.
Every company has different requirements and needs a system that can be customized for their size, kind of employees and customers, and the specific industry they are in. For these reasons, no software can proffer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you require it for. Read some Antlere Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you want sophisticated tools? Are there any industry-specific tools that you are searching for? Find the answers to these queries to aid your search. There are multiple elements that you need to mull over and these include your finances, particular business needs, your company size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you need to improve your organization competence and productivity.
How Much Does Antlere Cost?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
What are Antlere pricing details?
Antlere Pricing Plans:
Free Trial
Basic
$49/month
Basic
$99/month
Advanced
$149/month
Enterprise
By quote
Antlere offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $49/month or $39/month (Annual Billing)
- Email and Web
- 500 Responses
- Unlimited Surveys
- 2 Campaigns
- Conversations
- 50 Discounted Credits
- 25 Antlere Impact Credits
- 5 Analysis By Tag
- Customization & Branding (Logo Only)
- Campaign Dashboard
- Top Level Analysis
- Analysis by CSV properties
Basic – $99/month or $79/month (Annual Billing)
- All Basic Features
- Email, Web, Kiosk, and Link
- 1,250 Responses
- 5 Campaigns
- 125 Discount Credits
- 75 Antlere Impact Credits
- 10 Analysis By Tag
- Auto Tag Recommendations
- Customization & Branding (Logo and Intro)
- Survey Scheduling
Advanced – $149/month or $119/month (Annual Billing)
- All Intermediate Features
- Email, Web, Kiosk, Link and SMS
- 2,500 Responses
- 10 Campaigns
- 250 Discount Credits
- 125 Antlere Impact Credits
- 15 Analysis By Tag
Enterprise – By quote
- All Features
- Email, Web, Kiosk, Share, SMS, Voice, IVR
- Unlimited Responses
- Unlimited Surveys
- Unlimited Campaigns
- Unlimited Conversations
- Unlimited Discount Credits
- Unlimited Antlere Impact Credits
- Unlimited Analysis By Tag
- Unlimited Auto Tag Recommendations
- Full Customization & Branding
- Custom Questions
User Satisfaction
Positive Social Media Mentions
18
Negative Social Media Mentions
0
We realize that when you decide to buy a Customer Experience Management Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover if the real people and companies that use these solutions are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Antlere reviews across a broad range of social media sites. The information is then presented in a simple to understand way revealing how many customers had positive and negative experience with Antlere. With that information at your disposal you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Antlere?
Antlere has a team of dedicated software engineers who are trained to integrate the software with any other system or application.
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