Price

$29

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BeAnywhere Support Express REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 77%
OUR SCORE 7.2

What is BeAnywhere Support Express?

BeAnywhere Support Express is an easy yet highly effective remote support platform that allows users to manage, fix, and monitor any device in real time. The system boasts of having the fastest protocol and gives users total control over any and every aspect of their business.

With its exclusive peer-to-peer technology, BeAnywhere users can deliver instant and in demand remote support simultaneously to any computing device anywhere in the world. And the system can do that easily even through complicated network configurations and firewalls. On top of that, support delivery is also doable even via iOS and Android devices.

Overview of BeAnywhere Support Express Benefits

BeAnywhere presents a long list of advantages that will make remote support fast, easy, and effective.

  • Deliver fast remote support to any computer in any part of the world, regardless of networking protocols and firewalls.
  • Be in control of unattended systems. Manage and maintain them effortlessly.
  • Handle incoming requests and engage fellow technicians.
  • Initiate remote support sessions.
  • Operate as a single support individual or work with a team in providing remote support to one client or multiple devices.
  • Stay on top of your business by monitoring and managing every aspect from anywhere and anytime.
    offer clients with limited user accounts and give them remote access via the KVM protocol.

One Click: That’s all it takes to begin a support session: a single click. No pre-installation, no administrative privileges. Clients just need a simple, customizable URL or a PIN code. InstaConnect exclusive technology assures that the support session is established in milliseconds regardless of the remote scenario.

High Performance and Firewall Friendly: Always the best performance in any scenario, even with firewalls and exotic network configurations. Support Express can also reach machines with no direct connection to the Internet, using a dedicated proxy on the same LAN.

System Monitoring: Create advanced system alerts (CPU and memory usage, disk space, process or service activity, Windows events…) with several thresholds and automatic actions associated.

Advanced Remote Control: Compatible with multiple Terminal Services sessions and Fast User Switching. Supports two-way clipboard and multi-monitor. The solution can automatically scale the remote screen image to fit your window. Scale or zoom the remote image and set different color modes. Blank the remote screen and lock the remote input. Share your screen or use a laser pointer to train the remote user and use keyboard shortcuts to accomplish any task at hand more quickly.

Granular Management: You can organize computers in groups and technicians in departments to easily route support requests and set escalation procedures. Create an unlimited number of technicians with different profiles and granular permissions down to computer level.

Advanced Calling Card creation: An easy, one-click, zero-download desktop icon you can pre-install on remote desktops for easy access to the helpdesk. You can brand the Calling Card with your corporate image. Create exportable batches of calling card codes with your prefix, with an expiration date or/and a defined duration. You can even set how the time is counted and the minimum time to be charged on every session.

Overview of BeAnywhere Support Express Features

  • One Click
  • High Performance and Firewall Friendly
  • Multiple Connection Methods
  • Compatibility with any Java-enabled device
  • Compatible with Windows, OS, iOS, and Android
  • No Administrative privileges Required
  • Multi-Session Handling
  • Windows UA Compatible
  • Advanced Remote Desktop
  • Auto Scale, Auto Scroll and Full Screen
  • Service Monitoring
  • Session Recording
  • Tailor your support
  • Granular Tech Management
  • Groups and Departments
  • Advanced Survey creation & reporting
  • Advanced Computer Management
  • Instant Notifications
  • Deferred Support Tickets
  • Advanced Calling Card creation
  • Exclusive Link
  • Web site integration
  • Web chat
  • Admin Area Mobile
  • FREE Remote Monitoring
  • Multi-Monitor Navigation
  • Blank Remote Screen
  • Block remote keyboard and mouse
  • Laser Pointer
  • Powerful system shell
  • File Transfer
  • Detailed System Information Module
  • Port Forwarding
  • Reboot and Reconnect with autologon
  • Install as a server
  • Compatible with Windows TS/RDP
  • Integrated VoIP conference
  • Collaborative sessions with multiple technicians
  • Share your screen with clients
  • Pause or transfer sessions
  • Run the console from a Terminal Server
  • TCP Direct Mode
  • Save time with keyboard shortcuts
  • Wake-on Lan
  • End-User Module

What Problems Will BeAnywhere Support Express Solve?

Reduce on-site calls: You can close most of the incidents remotely. It’s possible to exchange files with the remote machine; view and control the screen remotely; restart and reconnect the remote computer and automatically log back into the OS, even in Safe Mode.

Rapid incident resolution: Clients can start sessions almost instantly through several methods. System Information and Chat help technicians to rapidly diagnose the situation and undertake the most appropriate action.

Multiple ways to starts a session: Whatever the scenario, BeAnywhere makes it easy to start a session. From a customized URL to a pin code, from a website button to a software API, you can choose what works best for any given situation.

BeAnywhere Support Express Position In Our Categories

Position of BeAnywhere Support Express in our main categories:

100

BeAnywhere Support Express is one of the top 100 Help Desk Software products

100

BeAnywhere Support Express is one of the top 100
Help Desk Software products


If you are considering BeAnywhere Support Express it might also be beneficial to check out other subcategories of Best Help Desk Software listed in our base of B2B software reviews.Industry-Specific Help Desk Software, Service Desk Software

Companies have diverse wants and requirements and no software solution can be perfect in such a scenario. It is futile to try to find an ideal out-of-the-box software system that fulfills all your business requirements. The intelligent thing to do would be to modify the system for your specific needs, staff member skill levels, budget, and other factors. For these reasons, do not hurry and pay for well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your research, check out each short-listed application in detail, read a few BeAnywhere Support Express reviews, speak to the vendor for clarifications, and finally select the application that presents what you require.

How Much Does BeAnywhere Support Express Cost?

BeAnywhere Support Express Pricing Plans:

Business can avail of BeAnywhere Support Express in 4 different bundles.

Free

  • 1 Tech
  • Forever Free
  • No Unattended Support
  • 5 Sessions a day
  • Mail Support

Lite ($29/month)

  • 1 Tech
  • Unlimited Sessions
  • No Unattended Support
  • Free Updates
  • Full Support

Business ($79/month)

  • 3 Techs
  • 100 Agents per lic.
  • 5 RMM Lite Licenses
  • Collaborative Sessions
  • Port Forwarding

Corporate ($599/12 months)

  • 1 Tech
  • 300 Agents per lic.
  • 10 RMM Lite Licenses
  • Premium Features

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BeAnywhere Support Express reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BeAnywhere Support Express. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

1

NEGATIVE SOCIAL MENTIONS

5

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Free
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TICKETS

What are BeAnywhere Support Express pricing details?

BeAnywhere Support Express Pricing Plans:

Business can avail of BeAnywhere Support Express in 4 different bundles.

Free

  • 1 Tech
  • Forever Free
  • No Unattended Support
  • 5 Sessions a day
  • Mail Support

Lite ($29/month)

  • 1 Tech
  • Unlimited Sessions
  • No Unattended Support
  • Free Updates
  • Full Support

Business ($79/month)

  • 3 Techs
  • 100 Agents per lic.
  • 5 RMM Lite Licenses
  • Collaborative Sessions
  • Port Forwarding

Corporate ($599/12 months)

  • 1 Tech
  • 300 Agents per lic.
  • 10 RMM Lite Licenses
  • Premium Features

What integrations are available for BeAnywhere Support Express?

BeAnywhere Support Express supports the following integrations:

  • BeAnywhere inSight
  • BitDefender

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