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Cloud Softphone Review

Cloud Softphone
Our score: 8.0 User satisfaction: N/A

What is Cloud Softphone?

Cloud Softphone is a powerful white-label engine for softphones that is backed by 140 million endpoints. It has both a desktop client and a mobile app, enabling you to provide flexibility to your customers.

With Cloud Softphone, you can increase your user acquisition with a dynamic mobile app. You can choose between an SMS registration wizard and a one-touch provisioning option. You also have the choice to customize the startup screen to reflect your branding and offer a seamless and consistent user experience. You can do the same for your desktop app to ensure full flexibility and accessibility.

Moreover, on both the Cloud Softphone mobile app and desktop client, you have access to your account’s history and statistics. Thus, you can keep track of your credits and review messages anytime.

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Overview of Cloud Softphone Benefits

Multi-Platform Compatibility

Cloud Softphone can operate regardless of the operating system of your device. With this, you can expect a high adoption rate among your target users.

Mobile & Desktop Connection

A wide range of mobile capabilities is also available on the desktop client of Cloud Softphone. This enables your users to switch to a larger screen seamlessly when they are in the office or when they prefer to work with their laptops or computers.

Speedy Registrations

Cloud Softphone offers multiple methods for your users to register. You can opt for an SMS registration wizard or a one-touch provisioning selection. Either way, you can be sure to experience a high adoption rate because of the user-friendly procedures. To help speed up the process, the app can detect the SIM’s country of origin.

Ever-Present Call Controls

The Cloud Softphone dialer is always within your reach. You can quickly dial numbers, choose one from your history, key in another via your keypad, and check your messages and account settings from any window. That is because the app makes the call controls available throughout to offer you a unified experience.

Network Statistics

Cloud Softphone keeps you apprised of your network statistics such as signal strength and call state. This ensures everything is in working order when conducting audio or video conferences. This way, you can have seamless communications.

Highly Encrypted Communications

At the heart of Cloud Softphone are 140 million endpoints. These serve to protect your communications, whether incoming or outgoing. With their help, you can secure your audio and video calls and make certain that no outside party is listening or watching.

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Overview of Cloud Softphone Features

  • Push Notifications
  • Advanced Encryption
  • SMS & Rich Messaging
  • Call & Video Conferences
  • File Transfers
  • Call Forwarding & Transfer
  • External Provisioning
  • MDM Compliance
  • API
  • SIP Server Agnostic
  • Hybrid Radio/5G
  • Wi-Fi Finder
  • Smart Contacts

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Cloud Softphone Position In Our Categories

Because businesses have specific business needs, it is only rational that they avoid going for a one-size-fits-all, ”best” solution. Regardless, it would be almost impossible to try to discover such application even among popular software solutions. The best thing to do should be to spell out the different main functions which necessitate research such as important features, costing, technical skill levels of the employees, company size, etc. Next, you must follow through the research comprehensively. Browse over these Cloud Softphone evaluations and look into each of the software options in your shortlist more closely. Such well-rounded research guarantees you avoid ill-fitting applications and subscribe to the system which provides all the features your company requires.

Position of Cloud Softphone in our main categories:

TOP 500

Cloud Softphone is one of the top 500 Communications Software products

Each business is different, and can need a particular type of VoIP Software solution that will be fit for their company size, type of customers and staff and even particular niche they cater to. You should not count on getting a perfect solution that will be suitable for each business no matter what their background is. It may be a good idea to read a few Cloud Softphone VoIP Software reviews first and even then you should pay attention to what the software is supposed to do for your company and your staff. Do you need a simple and intuitive service with just elementary functions? Will you really use the complex tools required by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will fit your budget.

How Much Does Cloud Softphone Cost?

Cloud Softphone Pricing Plans:

Free Trial

Outgoing Only

$120/month

Full Featured

from $49/month

White-Label

from $399/month

Enterprise

$399/month

High Security

$499/month

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What are Cloud Softphone pricing details?

Cloud Softphone Pricing Plans:

Free Trial

Outgoing Only

$120/month

Full Featured

from $49/month

White-Label

from $399/month

Enterprise

$399/month

High Security

$499/month

Cloud Softphone has five offerings for enterprise pricing that you can pay for on a monthly basis. An overview of these packages is given below.

Outgoing Only –$120/month

  • Unlimited User Activation
  • In-app Branding
  • Callback & Call-through
  • Custom Tab with Web View
  • Balance Checker
  • External Provisioning API
  • SMS/IM

Full Featured – from $49/month

  • All Outgoing Only Features
  • Incoming Calls via Push
  • Business Features
  • Unlimited Subdomains
  • ZRTP/TLS/SRTP

White-Label – from $399/month

  • All Full Featured Features
  • Smart Contacts
  • Registration Wizard
  • WebRTC with Desktop Apps
  • Contact Sync

Enterprise – $399/month

  • All Full Featured Features
  • Smart Contacts
  • WebRTC with Desktop Apps
  • Contact Sync

High Security – $499/month

  • All Full Featured Features

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to buy a VoIP Software it’s important not only to see how professionals rank it in their reviews, but also to discover whether the real clients and enterprises that purchased this software are genuinely satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Cloud Softphone reviews across a wide range of social media sites. The information is then displayed in an easy to digest way indicating how many people had positive and negative experience with Cloud Softphone. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Cloud Softphone?

No information available.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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