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Comcast VoIP REVIEW

Business Phone Systems

No user reviews
USER SATISFACTION 70%
OUR SCORE 9.3

What is Comcast VoIP?

Comcast VoIP is a software product line of reliable, scalable, and cost-effective VoIP (Voice over IP) solutions that empower businesses of all sizes to manage their communications on the go, set up a PBX phone system in the cloud, and take advantage of the capabilities offered by the Comcast Network, the largest VoIP network in the United States. Built by a prominent VoIP service provider, Comcast VoIP aims to help companies and businesses speed up communications, improve profitability, and drive business growth.

Furthermore, Comcast VoIP delivers an application that is built with voice mobility features. This advanced phone solution allows users to make outbound calls and answer inbound calls directly within the app. It also permits them to upload and organize contacts in a systematic manner as well as easily track calls. The suite of VoIP solutions includes a cloud-based PBX system which is flexible and easy to learn. The PBX system comes with a web portal which can be used for managing and configuring phones and performing system administration.

Last but not least, Comcast VoIP offers a PRI or Primary Rate Interface trunking solution which enables users to leverage their existing PBX system, connect with the Comcast VoIP Network, and access features built for managing calls during emergency situations such as when there is a power outage or natural disaster.

 

Overview of Comcast VoIP Benefits

Manage Communications On The Go

Comcast VoIP has a business phone solution which makes it possible to handle communications from mobile devices. Named as Business Voice, this solution utilizes a mobile application which permits users to make and take calls wherever they are.  The app also supports voice messaging wherein they will be able to listen to voicemails as well as distribute them across their organization. When they receive a voice call or voicemail message, the application automatically sends a notification.

Voice Mobility Features

As users receive incoming calls, Business Voice enables them to route the calls between different phones and individuals. Thus, an employee, staff, or team member can take calls on his or her own mobile device from any location. In order for them to dial numbers quickly, the solution lets them put their contacts in an area that they can easily access and upload new contacts into.

Set Up A Cloud-Based PBX Phone System

Comcast VoIP is equipped with a cloud-based PBX or Private Branch Exchange phone system that organizations and businesses can easily set up without the need for purchasing any major equipment. A PBX phone system is a private telephone network and system used for handling communications within the organization and outside it. Such phone system can be run either in the cloud as a hosted or virtual solution, or on-premises as an in-house system. The PBX phone system is a modern communication system which eliminates the need for using multiple phone lines.

Superior Call Quality

Comcast VoIP’s cloud-hosted PBX phone system delivers features and capabilities that assist users in revolutionizing their phone service. One of them is the ability to ensure that the quality of calls is superior. The system helps users assess first the performance of their network before they make calls. They will also be able to track call quality continuously in real time.

Monitor Phone Lines And Manage Calls

Phone line monitoring is another feature offered by the PBX phone system. Here, users will be able to verify who’s taking a call or if someone is available to receive a call. They can also confirm the appropriate time when they need to transfer calls or receive messages. Interestingly, the PBX phone system even allows them to receive calls that are routed to their coworker’s phone.

Automated Virtual Receptionist

In addition, the PBX phone system has an automated virtual attendant or receptionist feature wherein incomings calls are automatically routed to the right department or extension. The virtual attendant can be customized in a way that users can define how calls being made during after hours or holidays are routed.

Connect To The Comcast  Network Using PRI Trunks

Comcast VoIP comes with PRI trunking capabilities which are available in its VoIP solution called Business Trunks – PRI. PRI trunks are used to connect an existing PBX phone system to a phone service provider. Once the PBX system is linked with the phone service provider, the public switched telephone network or PSTN can now be accessed.

With Business Trunks – PRI,  users will be able to connect to the largest VoIP network in the United States which is the Comcast Network. This doesn’t only allow them to leverage their existing PBX phone system and protect their communication technology investment but also lets them ensure that they are able to minimize disruptions in their operations.

Disaster Recovery

Business Trunks – PRI enables users to automatically reroute calls to other sets of trunks in the event of a power outage, natural calamity, or other emergency situations. This is actually one of the disaster recovery features included in Business Trunks – PRI.

Achieve Business Voice Continuity And Security

When there are technical issues on the network, Business Trunks – PRI has the capability to immediately route calls to alternate networks.  This ensures that business voice calls are always flowing smoothly and continuously. Business Trunks – PRI also delivers a security feature through which all network equipment can be accessed using a two-way authentication method.

Overview of Comcast VoIP Features

  • Voice Mobility
  • Take Business Calls Anywhere
  • Never Miss a Call
  • Project a Professional Image
  • Read, Listen To, Or Share Business Voicemails
  • Get Notifications For Incoming Calls or Voicemail Messages
  • Business Call History
  • Manage Contacts
  • Cloud-Hosted PBX Phone System
  • Superior Call Quality
  • Shared Call Appearance
  • Busy Lamp Field
  • Automated Attendant
  • PRI Trunking
  • Connect to The Comcast Network
  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

Comcast VoIP Position In Our Categories

Position of Comcast VoIP in our main categories:

5

Comcast VoIP is one of the top 5 Business Phone Systemsproducts

5

Comcast VoIP is one of the 5
Business Phone Systems products


If you are interested in Comcast VoIP it could also be beneficial to analyze other subcategories of Best Business Phone Systems gathered in our base of B2B software reviews.

Each company has its own characteristics, and may call for a specific Business Phone Systems solution that will be adjusted to their company size, type of clients and staff and even specific industry they support. You should not count on locating an ideal solution that will be suitable for each business no matter what their background is. It may be a good idea to read a few Comcast VoIP Business Phone Systems reviews first and even then you should keep in mind what the solution is supposed to do for your business and your workers. Do you require an easy and straightforward solution with just elementary features? Will you actually use the advanced tools required by experts and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to get a solid service that will match your budget.

How Much Does Comcast VoIP Cost?

Comcast VoIP Pricing Plans:
Free trial
Business With An Advanced Phone Solution
$29.95/mo./line
Phone System Voicemail
$5/mo.
Phone System Toll-Free Number
$10/mo.
Phone System Directory Exclusion
$2/mo.
Starter Internet
$69.95/mo.
Starter Internet + Phone
$84.90/mo.
Deluxe 75 Internet
$99.95/mo.
Deluxe 75 Internet + Phone
$114.90/mo.
Deluxe 150 Internet
$139.95/mo.
Deluxe 150 Internet + Phone
$154.90/mo.
Deluxe 250 Internet
$199.95/mo.
Deluxe 250 Internet + Phone
$214.90/mo.
Business Internet
$499.95/mo.
Business Internet + Phone
$514.90/mo.
Starter Internet + Voice Mobility + Select TV
$104.85/mo.
Deluxe 75 Internet + Voice Mobility + Select TV
$134.85/mo.
Business VoiceEdge
Starts at $74.90/seat for 5-9 Phones

Comcast VoIP offers several SMB and enterprise pricing packages for all users to choose from. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Business Voice can be availed through a phone -only plan or as a part of Comcast Business Internet and TV bundled packages.

If you want a phone-only plan, you need to contact the vendor and ask for a custom quote. Here are the details for Comcast VoIP’s available pricing options and Comcast Business bundled packages:

Business Voice Pricing Plans

Run Your Business With An Advanced Phone Solution

  • $29.95/mo./line
  • Combine your office line with our Voice Mobility functionality for seamless on-the-go communications. Add Phone to any Internet Plan.

Phone System 

  • Voicemail – $5/mo.
  • Toll-Free Number – $10/mo.
  • Directory Exclusion – $2/mo.
  • Additional Basic Phone Line – $24.95/mo.
  • Features Included:
    • Be Anywhere
    • Business Continuity
    • Business Phone Features
    • Call History Log
    • Directory Listing
    • Low-Cost Intl. Calling
    • Privacy Settings
    • Unlimited Nationwide Calling
    • Hunt Groups
    • Call Forwarding
    • Caller ID
    • Distinctive Ring/Priority Alert
    • Music On Hold
    • Sequential and Simultaneous Ring

Combine Your Phone Lines with Reliable Internet

Starter Internet

  • Internet – $69.95/mo. – Billed Monthly
  • Internet + Phone – $84.90/mo. -Billed Monthly
  • 1-2 Employees/25 Mbps Speed
  • Ideal For:
    • Basic business needs
    • Email and communication
    • Web browsing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 75 Internet

  • Internet – $99.95/mo. – Billed Monthly
  • Internet + Phone – $114.90/mo. -Billed Monthly
  • 5-7 Employees/75 Mbps Speed
  • Ideal For:
    • Online collaboration among multiple users
    • Data backups
    • Moderate file sharing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 150 Internet

  • Internet – $139.95/mo. – Billed Monthly
  • Internet + Phone – $154.90/mo. -Billed Monthly
  • 10+ Employees /150 Mbps Speed
  • Ideal For:
    • High-growth businesses
    • Significant online activity and frequent file sharing
    • Hosting websites and running backup servers
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 250 Internet

  • Internet – $199.95/mo. – Billed Monthly
  • Internet + Phone – $214.90/mo. – Billed Monthly
  • 12+ Employees/250 Mbps speed
  • Ideal For:
    • Ecommerce sites
    •   Video conferencing & video streaming
    •  Extensive employee & customer WiFi usage
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Business Internet 1 Gig

  • Internet – $499.95/mo. – Billed Monthly
  • Internet + Phone – $514.90/mo. – Billed Monthly
  • 12+ Employees/Up to 1,000 Mbps Speed
  • Ideal For:
    • Connecting more users and devices in real time
    • Processing multiple card transactions faster
    • Getting large files, videos, reports, images, invoices, records more quickly
    • Running more cloud-based apps, services, and backups – all at the same time
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Complete Your Bundle By Choosing A TV Plan

Starter Internet + Voice Mobility + Select TV

  • $104.85/mo.
  • Great for business switching from DSL
  • Ideal for 1-2 Users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Deluxe 75 Internet + Voice Mobility + Select TV

  • $134.85/mo.
  • Download large files and stream video
  • Ideal for 6 users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Business VoiceEdge Pricing Plans, Features, and Add-Ons

  • 5-9 Phones – $44.95/mo./seat
  • 10-19 Phones – $39.95/mo./seat
  • 20+ Phones – $34.95/mo./seat
  • New seats require a one-time installation fee of $29.95 per seat.
  •  Features:
    • Seat Type Features
    • Comcast Business App
    •  Superior Call Quality
    • Shared CAll Appearance
    • Busy Lamp Field
    • Automated Attendant
  • Add-Ons:
    • Call Queue Agent -Basic
    • Receptionist Console
    • Additional Voicemail Boxes

Business Trunks – PRI Features

  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

User Satisfaction

We realize that when you make a decision to buy Business Phone Systems it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Comcast VoIP reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Comcast VoIP. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

34

NEGATIVE SOCIAL MENTIONS

9

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Comcast VoIP pricing details?

Comcast VoIP Pricing Plans:
Free trial
Business With An Advanced Phone Solution
$29.95/mo./line
Phone System Voicemail
$5/mo.
Phone System Toll-Free Number
$10/mo.
Phone System Directory Exclusion
$2/mo.
Starter Internet
$69.95/mo.
Starter Internet + Phone
$84.90/mo.
Deluxe 75 Internet
$99.95/mo.
Deluxe 75 Internet + Phone
$114.90/mo.
Deluxe 150 Internet
$139.95/mo.
Deluxe 150 Internet + Phone
$154.90/mo.
Deluxe 250 Internet
$199.95/mo.
Deluxe 250 Internet + Phone
$214.90/mo.
Business Internet
$499.95/mo.
Business Internet + Phone
$514.90/mo.
Starter Internet + Voice Mobility + Select TV
$104.85/mo.
Deluxe 75 Internet + Voice Mobility + Select TV
$134.85/mo.
Business VoiceEdge
Starts at $74.90/seat for 5-9 Phones

Comcast VoIP offers several SMB and enterprise pricing packages for all users to choose from. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Business Voice can be availed through a phone -only plan or as a part of Comcast Business Internet and TV bundled packages.

If you want a phone-only plan, you need to contact the vendor and ask for a custom quote. Here are the details for Comcast VoIP’s available pricing options and Comcast Business bundled packages:

Business Voice Pricing Plans

Run Your Business With An Advanced Phone Solution

  • $29.95/mo./line
  • Combine your office line with our Voice Mobility functionality for seamless on-the-go communications. Add Phone to any Internet Plan.

Phone System 

  • Voicemail – $5/mo.
  • Toll-Free Number – $10/mo.
  • Directory Exclusion – $2/mo.
  • Additional Basic Phone Line – $24.95/mo.
  • Features Included:
    • Be Anywhere
    • Business Continuity
    • Business Phone Features
    • Call History Log
    • Directory Listing
    • Low-Cost Intl. Calling
    • Privacy Settings
    • Unlimited Nationwide Calling
    • Hunt Groups
    • Call Forwarding
    • Caller ID
    • Distinctive Ring/Priority Alert
    • Music On Hold
    • Sequential and Simultaneous Ring

Combine Your Phone Lines with Reliable Internet

Starter Internet

  • Internet – $69.95/mo. – Billed Monthly
  • Internet + Phone – $84.90/mo. -Billed Monthly
  • 1-2 Employees/25 Mbps Speed
  • Ideal For:
    • Basic business needs
    • Email and communication
    • Web browsing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 75 Internet

  • Internet – $99.95/mo. – Billed Monthly
  • Internet + Phone – $114.90/mo. -Billed Monthly
  • 5-7 Employees/75 Mbps Speed
  • Ideal For:
    • Online collaboration among multiple users
    • Data backups
    • Moderate file sharing
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 150 Internet

  • Internet – $139.95/mo. – Billed Monthly
  • Internet + Phone – $154.90/mo. -Billed Monthly
  • 10+ Employees /150 Mbps Speed
  • Ideal For:
    • High-growth businesses
    • Significant online activity and frequent file sharing
    • Hosting websites and running backup servers
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Deluxe 250 Internet

  • Internet – $199.95/mo. – Billed Monthly
  • Internet + Phone – $214.90/mo. – Billed Monthly
  • 12+ Employees/250 Mbps speed
  • Ideal For:
    • Ecommerce sites
    •   Video conferencing & video streaming
    •  Extensive employee & customer WiFi usage
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Business Internet 1 Gig

  • Internet – $499.95/mo. – Billed Monthly
  • Internet + Phone – $514.90/mo. – Billed Monthly
  • 12+ Employees/Up to 1,000 Mbps Speed
  • Ideal For:
    • Connecting more users and devices in real time
    • Processing multiple card transactions faster
    • Getting large files, videos, reports, images, invoices, records more quickly
    • Running more cloud-based apps, services, and backups – all at the same time
  • Add-Ons and Phone Details
    • Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
    • WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
    • Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.

Complete Your Bundle By Choosing A TV Plan

Starter Internet + Voice Mobility + Select TV

  • $104.85/mo.
  • Great for business switching from DSL
  • Ideal for 1-2 Users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Deluxe 75 Internet + Voice Mobility + Select TV

  • $134.85/mo.
  • Download large files and stream video
  • Ideal for 6 users
  • Unlimited local and nationwide long distance calling with 35+ advanced calling features
  • TV with up to 50 channels

Business VoiceEdge Pricing Plans, Features, and Add-Ons

  • 5-9 Phones – $44.95/mo./seat
  • 10-19 Phones – $39.95/mo./seat
  • 20+ Phones – $34.95/mo./seat
  • New seats require a one-time installation fee of $29.95 per seat.
  •  Features:
    • Seat Type Features
    • Comcast Business App
    •  Superior Call Quality
    • Shared CAll Appearance
    • Busy Lamp Field
    • Automated Attendant
  • Add-Ons:
    • Call Queue Agent -Basic
    • Receptionist Console
    • Additional Voicemail Boxes

Business Trunks – PRI Features

  • Destination Unreachable
  • Direct Inward Dial – DID
  • Direct Dial Outward Dial – DOD
  • Call Detail Records
  • Business Voice Continuity
  • Security
  • International Calls
  • Business Voice Continuity

What integrations are available for Comcast VoIP?

Comcast VoIP supports integration with the following business applications:

  • Salesforce
  • Skype for Business
  • Google Chrome
  • Office 365

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