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Corvisa Contact Center REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.0

What is Corvisa Contact Center?

Corvisa Contact Center is a comprehensive and fully-loaded cloud-hosted contact management platform, a premium solution designed to help companies handle customer queries, deliver answers, and provide positive customer experience. The system is also an effective tool in reaching potential clients as well as gathering more information on what clients want and really desire from their products and services.

Overview of Corvisa Contact Center Benefits

A cloud-hosted communications solutions that offer medium to large enterprises with a system that consolidates call management tools (all of which are accessible from one location), Corvisa Contact Center is an ideal platform that can be tailored to the needs and specifications of either inbound or outbound call centers. Among the benefits Corvisa Contact Center brings to the table are:
  • It’s filled to the brim with basic and advanced features such as  click to call, call recording with transcription options available, intelligent ACD routing, and call script access among others.
  • Tweakable VoIP platform called the Summit Platform, which enables agents to customize and configure communication technologies from voice, SMS and video to a particular purpose.
  • Integration with Salesforce.
  • Simple and very user-friendly, Corvisa Contact Center can be deployed instantly without complication.
  • You can be on top of all processes by managing and automating workflows.

Overview of Corvisa Contact Center Features

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment

Corvisa Contact Center Position In Our Categories

Position of Corvisa Contact Center in our main categories:

100

Corvisa Contact Center is one of the top 100 Help Desk Softwareproducts

100

Corvisa Contact Center is one of the 100
Help Desk Software products


If you are considering Corvisa Contact Center it might also be a good idea to examine other subcategories of Best Help Desk Software gathered in our base of SaaS software reviews.Industry-Specific Help Desk Software, Service Desk Software

Enterprises have diverse wants and requirements and no software solution can be perfect in such a situation. It is futile to try to find a perfect off-the-shelf software product that fulfills all your business wants. The smart thing to do would be to adapt the application for your unique needs, worker skill levels, budget, and other elements. For these reasons, do not hasten and pay for well-publicized trendy systems. Though these may be widely used, they may not be the perfect fit for your particular wants. Do your homework, investigate each short-listed system in detail, read a few Corvisa Contact Center reviews, call the maker for clarifications, and finally select the app that presents what you want.

How Much Does Corvisa Contact Center Cost?

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Corvisa Contact Center reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Corvisa Contact Center. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

26

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TICKETS

What are Corvisa Contact Center pricing details?

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

What integrations are available for Corvisa Contact Center?

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce

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