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Corvisa Contact Center Review

Corvisa Contact Center
Our score: 7.0 User satisfaction: 100%

What is Corvisa Contact Center?

Corvisa Contact Center is a comprehensive and fully-loaded cloud-hosted contact management platform, a premium solution designed to help companies handle customer queries, deliver answers, and provide positive customer experience. The system is also an effective tool in reaching potential clients as well as gathering more information on what clients want and really desire from their products and services.

Overview of Corvisa Contact Center Benefits

A cloud-hosted communications solutions that offer medium to large enterprises with a system that consolidates call management tools (all of which are accessible from one location), Corvisa Contact Center is an ideal platform that can be tailored to the needs and specifications of either inbound or outbound call centers. Among the benefits Corvisa Contact Center brings to the table are:
  • It’s filled to the brim with basic and advanced features such as  click to call, call recording with transcription options available, intelligent ACD routing, and call script access among others.
  • Tweakable VoIP platform called the Summit Platform, which enables agents to customize and configure communication technologies from voice, SMS and video to a particular purpose.
  • Integration with Salesforce.
  • Simple and very user-friendly, Corvisa Contact Center can be deployed instantly without complication.
  • You can be on top of all processes by managing and automating workflows.

Overview of Corvisa Contact Center Features

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment

Corvisa Contact Center Position In Our Categories

Because companies have specific business demands, it is practical that they steer clear of buying a one-size-fits-all, ”best” software system. Nonetheless, it would be almost impossible to try to find such an app even among branded software systems. The better step to do would be to tabulate the numerous important aspects which require investigation like critical features, packages, skill levels of the employees, company size, etc. After which, you must do the product research exhaustively. Go over these Corvisa Contact Center evaluations and scrutinize each of the applications in your list more closely. Such all-encompassing research ensures you take out unfit apps and choose the system that meets all the aspects you require company requires.

Position of Corvisa Contact Center in our main categories:

TOP 100

Corvisa Contact Center is one of the top 100 Help Desk Software products

If you are considering Corvisa Contact Center it may also be a good idea to check out other subcategories of Help Desk Software collected in our database of SaaS software reviews.

Organizations have diverse wants and requirements and no software platform can be ideal in such a scenario. It is pointless to try to find an ideal out-of-the-box software app that fulfills all your business needs. The wise thing to do would be to customize the solution for your specific wants, employee skill levels, budget, and other elements. For these reasons, do not rush and pay for well-publicized leading applications. Though these may be widely used, they may not be the best fit for your specific requirements. Do your homework, look into each short-listed platform in detail, read a few Corvisa Contact Center Help Desk Software reviews, call the vendor for clarifications, and finally choose the product that offers what you want.

How Much Does Corvisa Contact Center Cost?

Corvisa Contact Center Pricing Plans:

Free Trial

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

User Satisfaction

Positive Social Media Mentions 26
Negative Social Media Mentions 0

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Corvisa Contact Center reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Corvisa Contact Center. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Corvisa Contact Center pricing details?

Corvisa Contact Center Pricing Plans:

Free Trial

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

What integrations are available for Corvisa Contact Center?

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
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Reviewed By Nestor Gilbert
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