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Dialer360 Review

Dialer360
Our score: 8.0 User satisfaction: N/A

What is Dialer360?

Dialer360 is an auto dialer application designed to help call centers to engage and remain connected with their callers with high quality pre-recorded messages of their products and services. These voice recordings are based on the company’s business requirements and specifications and are performed by topnotch voice talents from around the world. This solution is intended for call centers that want to keep their international customers engage with voice recordings made with the perfect American or British accent.

With Dialer360, call center agents are able to receive or make thousands of calls using pre-recorded voice messages. This application enables them to perform their functions efficiently and quickly without compromising the quality of their performance and service.

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Overview of Dialer360 Benefits

Dialer360 is a very straightforward, user-friendly auto dialling system designed to streamline many essential call center operations, particularly in receiving, making, and handling calls. Many businesses using Dialer360 have reported increased productivity of their agents as well as rising numbers of calls handled and customers satisfied. Also, Dilaer360 boasts of being an affordable call center software that fits right into the budget of many companies and organizations.

The system comes with an extensive set of excellent features. The predictive dialer function speeds up the time you make calls. On top of that, the said feature automatically transfers the call to the most qualified agent once the customer or prospect picks up the phone.

Financial data security is a paramount concern, which is why Dialer360 adheres to PCI compliance standards. Being a PCI compliant software, Dialer360 ensures customers that all their financial data entered and processed within the system is secured and safe from unauthorized access, leaks, and breaches. For added protection, Dialer360 also offers TPS/DNC Filtering. This feature protects you from embracement when dialling the numbers of your customers and prospects.

The automated recording feature gives your agents the peace of mind they need when it comes to recording their phone calls. No more do they have to press the record button every time they make or accept calls. It significantly eliminates the instances of “forgetting” to record their cals.

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Overview of Dialer360 Features

  • Predictive Dialer
  • PCI Compliance
  • TPS/DNC Filtering
  • Recording Portal
  • Display Local Caller ID
  • Agent Status Board
  • WEB Phone
  • Internal Chat

What Problems Will Dialer360 Solve?

  • High level of data protection: Various  enterprises face the problem of data protection, because their data may be on risk. Dialer360 implements proper security to protect your data.
  • 24/7 Customer Support: Dialer360 offers 24/7 customer support, ready to help customers when they need it any time or any day.
  • Integration: Dialer360 can integrate with your software to let you feel easy and use our software perfectly.

Awards & Quality Certificates

Dialer360 Position In Our Categories

Since businesses have distinctive business-related demands, it is practical they abstain from choosing a one-size-fits-all, “perfect” business application. Needless to say, it is difficult to chance on such an app even among branded software systems. The practicable thing to do would be to shortlist the various chief factors that entail careful thought including major features, budget, skill aptitude of staff, business size, etc. The second step is, you should do your product research fully. Have a look at these Dialer360 reviews and look into each of the solutions in your list in detail. Such detailed research guarantee you circumvent ill-fitting apps and pay for the one which has all the benefits your company requires in sustaining growth.

Position of Dialer360 in our main categories:

TOP 200

Dialer360 is one of the top 200 Customer Support Software products

Since each organization has unique business requirements, it is sensible for them to desist from looking for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such an app even among widely used software solutions. The smart thing to do would be to jot down the various essential elements that need consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some Dialer360 Call Center Software reviews and check out each of the other systems in your shortlist in detail. Such comprehensive homework can make certain you reject ill-fitting platforms and choose the app that presents all the features you require for business success.

How Much Does Dialer360 Cost?

Dialer360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Dialer360 pricing details?

Dialer360 Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact Dialer360 for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you choose to get a Call Center Software it’s vital not only to learn how professionals score it in their reviews, but also to discover if the real users and enterprises that bought these solutions are genuinely satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Dialer360 reviews across a broad range of social media sites. The data is then displayed in an easy to understand way indicating how many customers had positive and negative experience with Dialer360. With that information available you should be equipped to make an informed buying choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Dialer360?

Dialer360 integrates with the following business systems and applications:

  • Eyebeam
  • Zoiper
  • X-Lite
  • Salesforce
  • Pipedrive,
  • Zoho
  • Vtiger
  • Microsoft Dynamics
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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