EVS7 Review
What is EVS7?
EVS7 is a well-rounded and cloud-based call center service solution. It lets businesses handle calls efficiently and lets them answer more voice queries, thereby maximizing their productivity.
With EVS7, call centers are also able to make an unlimited number of calls. This lets agents reach all of their audiences and provides continuity of interactions. On top of that, the software also supports unlimited inbound calls. This means they can receive as many calls as possible from customers and potential clients requesting information regarding products or asking for assistance about technical issues. This enables companies to further enhance their engagement with their audiences and also shows that they are open to such exchanges.
EVS7 also provides managers the ability to measure various metrics during response hours. The software does this through its real-time monitoring capabilities, letting managers proactively guide and assist their agents.
Show MoreOverview of EVS7 Benefits
Cost-Effective Solution
EVS7 offers several packages to companies that are suitable for their sizes and needs. This lets them have a tighter control over their budget while enabling them to continue providing excellent service to their customers.
Moreover, businesses can scale up or down when they need or even cancel their subscriptions anytime, giving them utmost flexibility when it comes to their call center software plans.
Furthermore, EVS7 gives companies a chance to increase their sales. Since the software lets them handle calls more efficiently and effectively, they can look forward to an adequate return on investment.
Flexible Connections
EVS7 supports two-way synchronizations with web-based CRMs, Zoho, WebMaster, and other third-party solutions. Depending on the plan they acquire, companies can partially or fully integrate the application to their existing workflows.
Maximized Talk Time
EVS7 provides companies with the opportunity to increase their agents’ productivity. The call center solutions let agents make the most of their call times by reaching all customers on their lists since the application does not limit the number of calls.
Organized Workflow
With its built-in CRM, EVS7 lets call centers better organize their work processes. The application affords them with tools that let them keep track of their leads, prospects, and customers. This way, they can follow-up continuously and boost their chances of winning new and retaining old clients.
Show MoreOverview of EVS7 Features
- Click-to-Call
- Outbound & Inbound Calls
- Reporting & Statistics
- Pre-Recorded Voicemail Drop
- Appointment Setting
- Interactive Voice Response
- Answering Machine Detection
- Automatic Call Distribution
- Call Transfers
- Call Conferencing
- Call Recording
- Caller ID Number Display
- Manager Portal
EVS7 Position In Our Categories
Because companies have distinctive business-related requirements, it is only logical that they steer clear of deciding on an all-in-one, ideal software product. Be that as it may, it would be almost impossible to try to come across such a software solution even among branded software systems. The better step to do is to jot down the several important aspects which need investigation like key features, budget, skill levels of the users, company size, etc. The second step is, you should follow through the research systematically. Have a look at some EVS7 review articles and check out the other applications in your shortlist in detail. Such all-encompassing research guarantee you keep away from mismatched apps and buy the system that delivers all the benefits your business requires.
Position of EVS7 in our main categories:
TOP
500
EVS7 is one of the top 500 Customer Support Software products
Every enterprise has its own characteristics, and may require a special Call Center Software solution that will be adjusted to their company size, type of customers and staff and even individual niche they support. You should not count on finding an ideal solution that is going to be suitable for every company no matter what their background is. It may be a good idea to read a few EVS7 Call Center Software reviews first and even then you should keep in mind what the software is intended to do for your company and your workers. Do you need an easy and intuitive solution with only essential functions? Will you really use the advanced functionalities required by experts and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a solid solution that will match your budget.
How Much Does EVS7 Cost?
EVS7 Pricing Plans:
Free Trial
Cricket
$59/agent/month
Dolphin
$89/agent/month
Parrot
$89/agent/month
What are EVS7 pricing details?
EVS7 Pricing Plans:
Free Trial
Cricket
$59/agent/month
Dolphin
$89/agent/month
Parrot
$89/agent/month
EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription
- Click-to-Call
- Pre-Record Voicemail Drops
- 1 User Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Basic Reporting & Statistics
- Web-Based CRMs Integration
Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription
- Rapid Phone List Dialing
- Pre-Record Voicemail Drops
- 1 User Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Basic Reporting & Statistics
- Coaching or Monitoring (Optional)
- Appointment Setting
- Zoho & LeadMaster Integration
Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription
- Predictive & Blended Dialling
- Pre-Record Voicemail Drops
- 3 Users Minimum
- Unlimited Outbound & Inbound Calls
- One DID per User
- Advanced Reporting & Statistics
- Coaching or Monitoring
- Appointment Setting
- Real-Time Manager Portal
- Answering Machine Detection
- Automatic Call Distribution
- Interactive Voice Response
- Open API
All plans include:
- Call Transfers
- Call Conferencing
- Caller ID Number Display
- Flexible Call Recording
- Unlimited Dialer Technical Support
- 1-Click Pre-Recorded Voicemail
- Free Software Upgrades
- Free Local or Toll-Free Number
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you decide to buy a Call Center Software it’s crucial not only to see how professionals score it in their reviews, but also to find out if the actual users and enterprises that purchased these solutions are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and EVS7 reviews across a vast array of social media sites. The data is then presented in an easy to understand format revealing how many customers had positive and negative experience with EVS7. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for EVS7?
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
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