EVS7 is a well-rounded and cloud-based call center service solution. It lets businesses handle calls efficiently and lets them answer more voice queries, thereby maximizing their productivity.
With EVS7, call centers are also able to make an unlimited number of calls. This lets agents reach all of their audiences and provides continuity of interactions. On top of that, the software also supports unlimited inbound calls. This means they can receive as many calls as possible from customers and potential clients requesting information regarding products or asking for assistance about technical issues. This enables companies to further enhance their engagement with their audiences and also shows that they are open to such exchanges.
EVS7 also provides managers the ability to measure various metrics during response hours. The software does this through its real-time monitoring capabilities, letting managers proactively guide and assist their agents.
Show MoreCost-Effective Solution
EVS7 offers several packages to companies that are suitable for their sizes and needs. This lets them have a tighter control over their budget while enabling them to continue providing excellent service to their customers.
Moreover, businesses can scale up or down when they need or even cancel their subscriptions anytime, giving them utmost flexibility when it comes to their call center software plans.
Furthermore, EVS7 gives companies a chance to increase their sales. Since the software lets them handle calls more efficiently and effectively, they can look forward to an adequate return on investment.
Flexible Connections
EVS7 supports two-way synchronizations with web-based CRMs, Zoho, WebMaster, and other third-party solutions. Depending on the plan they acquire, companies can partially or fully integrate the application to their existing workflows.
Maximized Talk Time
EVS7 provides companies with the opportunity to increase their agents’ productivity. The call center solutions let agents make the most of their call times by reaching all customers on their lists since the application does not limit the number of calls.
Organized Workflow
With its built-in CRM, EVS7 lets call centers better organize their work processes. The application affords them with tools that let them keep track of their leads, prospects, and customers. This way, they can follow-up continuously and boost their chances of winning new and retaining old clients.
Show MoreKnowing that companies have specific business-related requirements, it is only practical that they abstain from adopting a one-size-fits-all, ”best” solution. At any rate, it would be futile to try to stumble on such an app even among widely used software products. The practical step to do is to set down the various main functions which demand consideration including essential features, plans, skill capability of the employees, company size, etc. Next, you must do the product research fully. Go over some EVS7 evaluations and scrutinize the other software options in your list more closely. Such well-rounded product investigation can make sure you take out ill-fitting software solutions and buy the one that has all the tools your company requires for optimal results.
Position of EVS7 in our main categories:
EVS7 is one of the top 500 Customer Support Software products
Organizations have diverse wants and requirements and no software solution can be perfect in such a scenario. It is pointless to try to find an ideal off-the-shelf software system that meets all your business needs. The smart thing to do would be to modify the solution for your unique requirements, worker skill levels, budget, and other elements. For these reasons, do not rush and subscribe to well-publicized leading solutions. Though these may be widely used, they may not be the best fit for your specific requirements. Do your groundwork, investigate each short-listed application in detail, read a few EVS7 Call Center Software reviews, contact the seller for clarifications, and finally settle for the product that presents what you need.
EVS7 Pricing Plans:
$59/agent/month
$89/agent/month
$89/agent/month
EVS7 Pricing Plans:
Free Trial
Cricket
$59/agent/month
Dolphin
$89/agent/month
Parrot
$89/agent/month
EVS7 offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Cricket – $59/agent/month, $39/agent/month/annual billing, $49/agent/month/quarterly subscription
Dolphin – $89/agent/month, $69/agent/month/annual billing, $109/agent/month/quarterly subscription
Parrot – $89/agent/month, $39/agent/month/annual billing, $119/agent/month/quarterly subscription
All plans include:
We realize that when you make a decision to get a Call Center Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover if the real people and enterprises that purchased these solutions are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and EVS7 reviews across a broad range of social media sites. The data is then featured in an easy to understand form indicating how many clients had positive and negative experience with EVS7. With that information at your disposal you should be prepared to make an informed purchasing choice that you won’t regret.
Devices Supported
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Language Support
Pricing Model
Customer Types
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
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