GuideMe Review
What is GuideMe?
GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services. It’s a simple yet powerful video creator for “how to” walkthroughs and in-app playback for the web, desktop or mobile. The program provides effective on-screen contextual guidance that enables organizations to improve support, ease onboarding, and reduce the training cost. Its implementation requires no integration or change to the website or software application.
GuideMe by EdCast makes it easy for websites, online services, and software applications (browsed based or mobile) to generate in-line walkthroughs with audio and video in 30 languages. The platform has many use cases which include: reducing the cost of customer support, accelerating software adoption and training, supporting digital transformation initiatives, improving organizational performance, and refining end user experience.
Show MoreOverview of GuideMe Benefits
GuideMe is one of the fastest In-app walkthrough creators for any desktop, web, or mobile app. It enables users to author secure in-app guides and step-by-step walkthroughs for websites, online services, and software application (SAP, Salesforce, SharePoint, and more). With no coding skills required, users can generate their first guide in minutes with a single line of JavaScript. This helps accelerate software adoption and training to shrink the gap between learning and working.
The software support the creation of guided videos, Giphy, and PDF walkthroughs for employees and customers. It allows users to easily create video and audio guided tours for software adoption and training in any language. GuideMe one-click publishing allows you to push the guided tours to over 100 integrations including YouTube, SlideShare, WordPress, common LMS applications, MP4, PDF, and other popular formats.
GuideMe is a natural extension of EdCast learning experience solutions. The platform is also available as a standalone solution from the official GuideMe.io website. It is built to thrive and deliver guidance directly inside the online service or software application where users work. As a result, it brings contextually, relevant guided tours closer to the point of use thereby make learning more effective. No new application integration or change to website or software is required to use GuideMe. The program is easy to implement and use.
The application allows you to automatically drive change management and minimize the problems allied to large-scale software rollouts. It makes it easy to introduce unparalleled agility into the digital transformation initiatives.
Show MoreOverview of GuideMe Features
- GuideMe creator
- GuideMe analyzer
- GuideMe player
- Analytics
- SSL
- AI and ML integration
- Unlimited MAUs
- Dedicated customer success manager
GuideMe Position In Our Categories
Because companies have specific business needs, it is practical they steer clear of deciding on an all-in-one, ideal software product. However, it would be difficult to try to chance on such an app even among popular software systems. The right thing to do would be to spell out the various essential aspects that necessitate examination including essential features, pricing, technical skill levels of staff members, organizational size, etc. After which, you should do your research through and through. Have a look at some GuideMe review articles and explore the other software programs in your shortlist in detail. Such comprehensive research ensure you weed out unfit applications and pay for the system that has all the features your company requires.
Position of GuideMe in our main categories:
TOP
200
GuideMe is one of the top 200 Customer Experience Management Software products
If you are interested in GuideMe it might also be a good idea to examine other subcategories of Customer Experience Management Software gathered in our base of B2B software reviews.
It is important to realize that hardly any service in the Customer Experience Management Software category is going to be an ideal solution that can meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few GuideMe Customer Experience Management Software reviews first as specific services can excel only in a really narrow group of applications or be designed with a really specific industry in mind. Others can operate with an intention of being simple and intuitive and as a result lack complex functionalities needed by more experienced users. There are also solutions that cater to a large group of customers and give you a powerful feature toolbox, however this in most cases comes at a more expensive cost of such a service. Be certain that you're aware of your requirements so that you get a software that offers specifically the functionalities you search for.
How Much Does GuideMe Cost?
GuideMe Pricing Plans:
Free Trial
Bronze
$10/month
Silver
quote based
Gold
quote based
Enterprise plan
quote based
What are GuideMe pricing details?
GuideMe Pricing Plans:
Free Trial
Bronze
$10/month
Silver
quote based
Gold
quote based
Enterprise plan
quote based
GuideMe offers simple enterprise pricing plans with the following inclusions:
Bronze – $10/month
- GuideMe for video, PDF, and GIF creation
- 1 creator license
- 100 publishing actions per month
- GuideMe videos support
- Your brand
Silver – quote based
- Unlimited in-app walkthroughs, unlimited steps
- 5 walkthrough creator license
- 1000 MAUs
- Email and phone support
- Analytics, SSL
- Your brand and theme
- Co-creation with GuideMe professionals
Gold – quote based
- Unlimited in-app steps and walkthroughs
- Unlimited creator license
- 100000 MAUs
- 24/7 Dedicated customer success manager
- AI and ML integrations
- Launch walkthroughs with URL and beacons
- Analytics, SSL, localization
- Ml and self-driving software
Enterprise plan – quote based
- Everything in Gold
- Unlimited MAUs
- Unlimited playbacks
- Private cloud, APIs
- Secure storage
User Satisfaction
Positive Social Media Mentions
14
Negative Social Media Mentions
0
We know that when you choose to buy a Customer Experience Management Software it’s important not only to find out how professionals rank it in their reviews, but also to discover whether the real clients and enterprises that use this software are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and GuideMe reviews across a vast range of social media sites. The information is then presented in a simple to understand form indicating how many customers had positive and negative experience with GuideMe. With that information at your disposal you should be equipped to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GuideMe?
No available information.
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