GuideMe Review
What is GuideMe?
GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services. It’s a simple yet powerful video creator for “how to” walkthroughs and in-app playback for the web, desktop or mobile. The program provides effective on-screen contextual guidance that enables organizations to improve support, ease onboarding, and reduce the training cost. Its implementation requires no integration or change to the website or software application.
GuideMe by EdCast makes it easy for websites, online services, and software applications (browsed based or mobile) to generate in-line walkthroughs with audio and video in 30 languages. The platform has many use cases which include: reducing the cost of customer support, accelerating software adoption and training, supporting digital transformation initiatives, improving organizational performance, and refining end user experience.
Show MoreOverview of GuideMe Benefits
GuideMe is one of the fastest In-app walkthrough creators for any desktop, web, or mobile app. It enables users to author secure in-app guides and step-by-step walkthroughs for websites, online services, and software application (SAP, Salesforce, SharePoint, and more). With no coding skills required, users can generate their first guide in minutes with a single line of JavaScript. This helps accelerate software adoption and training to shrink the gap between learning and working.
The software support the creation of guided videos, Giphy, and PDF walkthroughs for employees and customers. It allows users to easily create video and audio guided tours for software adoption and training in any language. GuideMe one-click publishing allows you to push the guided tours to over 100 integrations including YouTube, SlideShare, WordPress, common LMS applications, MP4, PDF, and other popular formats.
GuideMe is a natural extension of EdCast learning experience solutions. The platform is also available as a standalone solution from the official GuideMe.io website. It is built to thrive and deliver guidance directly inside the online service or software application where users work. As a result, it brings contextually, relevant guided tours closer to the point of use thereby make learning more effective. No new application integration or change to website or software is required to use GuideMe. The program is easy to implement and use.
The application allows you to automatically drive change management and minimize the problems allied to large-scale software rollouts. It makes it easy to introduce unparalleled agility into the digital transformation initiatives.
Show MoreOverview of GuideMe Features
- GuideMe creator
- GuideMe analyzer
- GuideMe player
- Analytics
- SSL
- AI and ML integration
- Unlimited MAUs
- Dedicated customer success manager
GuideMe Position In Our Categories
Keeping in mind companies have distinctive business-related requirements, it is prudent they avoid seeking a one-size-fits-all, “perfect” software product. Nevertheless, it would be hard to try to discover such application even among well-known software products. The clever step to do would be to write down the different vital factors which call for a deliberation including major features, packages, technical skill competence of staff members, business size, etc. The second step is, you should perform your product research through and through. Browse over these GuideMe analyses and check out each of the software systems in your shortlist more closely. Such all-encompassing research ascertains you take out mismatched apps and select the system which includes all the tools your company requires.
Position of GuideMe in our main categories:
TOP
200
GuideMe is one of the top 200 Customer Experience Management Software products
If you are interested in GuideMe it may also be a good idea to investigate other subcategories of Customer Experience Management Software collected in our database of SaaS software reviews.
Companies have diverse wants and requirements and no software platform can be just right in such a condition. It is futile to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The intelligent thing to do would be to adapt the system for your specific requirements, employee skill levels, finances, and other aspects. For these reasons, do not rush and pay for well-publicized popular applications. Though these may be widely used, they may not be the best fit for your particular wants. Do your groundwork, investigate each short-listed system in detail, read a few GuideMe Customer Experience Management Software reviews, contact the vendor for clarifications, and finally choose the product that presents what you require.
How Much Does GuideMe Cost?
GuideMe Pricing Plans:
Free Trial
Bronze
$10/month
Silver
quote based
Gold
quote based
Enterprise plan
quote based
What are GuideMe pricing details?
GuideMe Pricing Plans:
Free Trial
Bronze
$10/month
Silver
quote based
Gold
quote based
Enterprise plan
quote based
GuideMe offers simple enterprise pricing plans with the following inclusions:
Bronze – $10/month
- GuideMe for video, PDF, and GIF creation
- 1 creator license
- 100 publishing actions per month
- GuideMe videos support
- Your brand
Silver – quote based
- Unlimited in-app walkthroughs, unlimited steps
- 5 walkthrough creator license
- 1000 MAUs
- Email and phone support
- Analytics, SSL
- Your brand and theme
- Co-creation with GuideMe professionals
Gold – quote based
- Unlimited in-app steps and walkthroughs
- Unlimited creator license
- 100000 MAUs
- 24/7 Dedicated customer success manager
- AI and ML integrations
- Launch walkthroughs with URL and beacons
- Analytics, SSL, localization
- Ml and self-driving software
Enterprise plan – quote based
- Everything in Gold
- Unlimited MAUs
- Unlimited playbacks
- Private cloud, APIs
- Secure storage
User Satisfaction
Positive Social Media Mentions
14
Negative Social Media Mentions
0
We know that when you choose to purchase a Customer Experience Management Software it’s vital not only to see how professionals rank it in their reviews, but also to check if the real users and businesses that use this software are genuinely content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and GuideMe reviews across a wide range of social media sites. The data is then displayed in a simple to digest form indicating how many clients had positive and negative experience with GuideMe. With that information at your disposal you will be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for GuideMe?
No available information.
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