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GuideMe Review

GuideMe
Our score: 6.9 User satisfaction: 100%

What is GuideMe?

GuideMe is an in-app guidance and training authoring application for websites, software applications, and online services. It’s a simple yet powerful video creator for “how to” walkthroughs and in-app playback for the web, desktop or mobile. The program provides effective on-screen contextual guidance that enables organizations to improve support, ease onboarding, and reduce the training cost. Its implementation requires no integration or change to the website or software application.

GuideMe by EdCast makes it easy for websites, online services, and software applications (browsed based or mobile) to generate in-line walkthroughs with audio and video in 30 languages. The platform has many use cases which include: reducing the cost of customer support, accelerating software adoption and training, supporting digital transformation initiatives, improving organizational performance, and refining end user experience.

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Overview of GuideMe Benefits

GuideMe is one of the fastest In-app walkthrough creators for any desktop, web, or mobile app. It enables users to author secure in-app guides and step-by-step walkthroughs for websites, online services, and software application (SAP, Salesforce, SharePoint, and more). With no coding skills required, users can generate their first guide in minutes with a single line of JavaScript. This helps accelerate software adoption and training to shrink the gap between learning and working.

The software support the creation of guided videos, Giphy, and PDF walkthroughs for employees and customers. It allows users to easily create video and audio guided tours for software adoption and training in any language. GuideMe one-click publishing allows you to push the guided tours to over 100 integrations including YouTube, SlideShare, WordPress, common LMS applications, MP4, PDF, and other popular formats.

GuideMe is a natural extension of EdCast learning experience solutions. The platform is also available as a standalone solution from the official GuideMe.io website. It is built to thrive and deliver guidance directly inside the online service or software application where users work. As a result, it brings contextually, relevant guided tours closer to the point of use thereby make learning more effective. No new application integration or change to website or software is required to use GuideMe. The program is easy to implement and use.

The application allows you to automatically drive change management and minimize the problems allied to large-scale software rollouts. It makes it easy to introduce unparalleled agility into the digital transformation initiatives.

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Overview of GuideMe Features

  • GuideMe creator
  • GuideMe analyzer
  • GuideMe player
  • Analytics
  • SSL
  • AI and ML integration
  • Unlimited MAUs
  • Dedicated customer success manager

GuideMe Position In Our Categories

Bearing in mind companies have their own business-related needs, it is sensible they steer clear of choosing an all-encompassing, ”best” business program. Regardless, it is almost impossible to try to come across such an app even among branded software products. The better step to do is to narrow down the several important factors that require consideration including essential features, costing, skill ability of the employees, company size, etc. The second step is, you must double down on the research systematically. Go over some GuideMe evaluations and look into each of the software products in your list in detail. Such well-rounded research guarantee you take out ill-fitting applications and buy the one that offers all the aspects your company requires.

Position of GuideMe in our main categories:

TOP 200

GuideMe is one of the top 200 Customer Experience Management Software products

If you are considering GuideMe it might also be sensible to analyze other subcategories of Customer Experience Management Software listed in our base of B2B software reviews.

Every enterprise has different requirements and needs an application that can be personalized for their size, kind of workers and buyers, and the particular industry they are in. For these reasons, no software can provide perfect features off-the-shelf. When you look for a software product, first be sure what you require it for. Read some GuideMe Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you need sophisticated features? Are there any industry-specific tools that you are searching for? Get the answers to these queries to assist your search. There are lots of elements that you need to reflect on and these include your budget, specific business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally choose the platform that presents all that you require to improve your company effectiveness and productivity.

How Much Does GuideMe Cost?

GuideMe Pricing Plans:

Free Trial

Bronze

$10/month

Silver

quote based

Gold

quote based

Enterprise plan

quote based

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What are GuideMe pricing details?

GuideMe Pricing Plans:

Free Trial

Bronze

$10/month

Silver

quote based

Gold

quote based

Enterprise plan

quote based

GuideMe offers simple enterprise pricing plans with the following inclusions:

Bronze – $10/month

  • GuideMe for video, PDF, and GIF creation
  • 1 creator license
  • 100 publishing actions per month
  • GuideMe videos support
  • Your brand

Silver – quote based

  • Unlimited in-app walkthroughs, unlimited steps
  • 5 walkthrough creator license
  • 1000 MAUs
  • Email and phone support
  • Analytics, SSL
  • Your brand and theme
  • Co-creation with GuideMe professionals

Gold – quote based

  • Unlimited in-app steps and walkthroughs
  • Unlimited creator license
  • 100000 MAUs
  • 24/7 Dedicated customer success manager
  • AI and ML integrations
  • Launch walkthroughs with URL and beacons
  • Analytics, SSL, localization
  • Ml and self-driving software

Enterprise plan – quote based

  • Everything in Gold
  • Unlimited MAUs
  • Unlimited playbacks
  • Private cloud, APIs
  • Secure storage

User Satisfaction

Positive Social Media Mentions 14
Negative Social Media Mentions 0

We realize that when you make a decision to purchase a Customer Experience Management Software it’s crucial not only to see how experts score it in their reviews, but also to find out whether the real users and businesses that purchased it are genuinely satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and GuideMe reviews across a broad range of social media sites. The information is then presented in an easy to digest way showing how many customers had positive and negative experience with GuideMe. With that information available you will be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for GuideMe?

No available information.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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