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HappyFox Chat Review

HappyFox Chat
Our score: 8.1 User satisfaction: 100%

What is HappyFox Chat?

HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships, and provide a whole new and advanced customer experience. HappyFox Chat is a pretty simple and usable app, which nevertheless comes packed with useful live chat and automation features, a variety of seamless integrations to make it blend inside your software infrastructure, and the obvious and compulsory flexible pricing which makes it accessible to pretty much every user out there.

The main rationale behind HappyFox Chat was enabling fast support, which is exactly what the developers did so far. Agents take no more than few minutes to recognize customers and connect to them, sending automated, yet personalized messages. They are able to control the interaction flow because they have an insight on visitors’ behavior, and access to a robust database where all visitor information is being stored in advance. To make matters even better, HappyFox Chat is fully mobile optimized, and you can use it wherever you are, at any time.

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Overview of HappyFox Chat Benefits

There are many ways to answer the question of why HappyFox Chat could be useful to your business, and live chat is only one of them. The reason why so many prominent companies choose to entrust their customer support to this provider is that they enjoy its simplified navigation, understandable dashboards, and above all – the extremelly high level of customization and personalization it provides. If you want to drill deeper, you will discover that you’re working with a tool that can be your CRM, marketing automation system, and project manager all in one.

HappyFox Chat is a context driven app which revolutionized live chat, and turned it into something companies don’t simply have, but want to do as well. They are able to include all of their agents, and to provide them a private collaboration channel where they can cooperate to provide the best customer experience possible. Just a sneak peak at the detailed database will be enough for them to discover all relevant information about a visitor, and to approach him in the most appropriate way. Needless to say, customers feel taken care of, and issues are solved quickly and accurately.

Besides, HappyFox Chat is not an app that will break the bank. If you’re a small company looking to maintain a modest support team, you can even use it for free. In case you decide to switch to an upper plan, the transition will be cheap, and painless, to put it that way. At the same time, you will enjoy a simplified set up procedure, where HappyFox Chat will simply click with Zapier, Zendesk, Sugar CRM, or whatever other app you’re using, and you won’t have to do anything about it.

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Overview of HappyFox Chat Features

  • Unlimited Agents
  • Unlimited Chats
  • Chat History
  • Integration
  • Security
  • Customizable Widgets
  • Mini-Dashboards
  • Statistics & Analytics
  • Automated Notifications
  • Mobile Optimization

HappyFox Chat Position In Our Categories

Since companies have special business wants, it is rational that they steer clear of getting a one-size-fits-all, ”best” business application. However, it is troublesome to chance on such an app even among widely used software products. The reasonable step to undertake can be to note down the numerous essential aspects which require deliberation including crucial features, budget, skill competence of staff members, company size, etc. The second step is, you must do your product research exhaustively. Browse over some of these HappyFox Chat analyses and check out the other software systems in your shortlist more closely. Such detailed research ensures you take out ill-fitting software products and buy the one which meets all the aspects your company requires for success.

Position of HappyFox Chat in our main categories:

TOP 200

HappyFox Chat is one of the top 200 Customer Support Software products

Each company is different, and may need a specific Live Chat Software solution that will be fit for their business size, type of customers and staff and even specific niche they cater to. We advise you don't count on getting an ideal app that is going to work for each company regardless of their background is. It may be a good idea to read a few HappyFox Chat Live Chat Software reviews first and even then you should remember what the solution is supposed to do for your company and your staff. Do you need a simple and intuitive solution with only essential features? Will you really use the complex tools required by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a trustworthy solution that will fit your budget.

How Much Does HappyFox Chat Cost?

HappyFox Chat Pricing Plans:

Free Trial

Free

Free

Popular

$14.99/agent/month

Mighty

$29.99/agent/month

Fantastic

$49.99/agent/month

Enterprise

$99.99/agent/month

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What are HappyFox Chat pricing details?

HappyFox Chat Pricing Plans:

Free Trial

Free

Free

Popular

$14.99/agent/month

Mighty

$29.99/agent/month

Fantastic

$49.99/agent/month

Enterprise

$99.99/agent/month

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

User Satisfaction

Positive Social Media Mentions 108
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a Live Chat Software it’s crucial not only to see how experts evaluate it in their reviews, but also to find out whether the actual clients and companies that use it are actually content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and HappyFox Chat reviews across a vast range of social media sites. The data is then presented in an easy to understand way revealing how many people had positive and negative experience with HappyFox Chat. With that information available you will be equipped to make an informed business choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for HappyFox Chat?

HappyFox Chat integrates with the following systems and applications:

  • BigCommerce
  • Google Analytics
  • Magento
  • Shopify
  • MailChimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Zapier
  • WordPress
  • Slack
  • Google Analytics
  • Mac App
  • Segment
  • Pipedrive
  • Mixpanel
  • Woo Commerce
  • Sugar CRM
  • Zendesk
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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