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Hybrid.Chat Review

Hybrid.Chat
Our score: 8.0 User satisfaction: N/A

What is Hybrid.Chat?

Hybrid.Chat is a business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.

Hybrid.Chat makes it easy for users to create smart chatbots for various purposes, including scheduling an appointment booking, lead capture, customer queries, and FAQs.

These chatbots sound convincingly human, empowering visitors to fully unload all their questions and receive answers they are looking for. Live agents can easily take over the conversation at any point whenever the discussion requires a human element.

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Overview of Hybrid.Chat Benefits

Engage Website Visitors and Prevent Them From Leaving

Hybrid.Chat is quite useful in engaging website visitors the moment they arrive at your site. Intelligent chatbots provide your visitors with a quick and simple tool where they can ask their questions and get human-like responses. Gone are the days where visitors have to scour the entire website for the contact details and go through the time-consuming steps of writing their queries and waiting for a reply.

Hybrid.Chat changes all that. No more customers spending precious minutes for an intelligent response. No more visitors getting bored and leaving your site and opportunities slipping through the cracks. Once they type in their questions, Hybrid.Chat chatbots readily give them the answers and engage them in conversations that lead to sales.

No Opportunity Goes Unnoticed and Unattended

With Hybrid.Chat, you can rest easy knowing that chatbots are there to take care of your visitors even when you are offline, sleeping, running an errand, etc. Smart chatbots give your visitors amazing chat experiences and grab information from your visitors for leads. Phone numbers, email addresses, URLs, and other critical data are automatically captured and sent to your system for customer profiling and automation.

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Overview of Hybrid.Chat Features

  • Lead Generation
  • Customer Support
  • Integrations with Popular Messenger Apps
  • Site Chat Widger/Chatbot Builder
  • Easy and Seamless Human Agent Takeover

What Problems Will Hybrid.Chat Solve?

Ease of Building a Bot

Building a chatbot often requires the assistance of programmers. But, in Hybrid.Chat, all you need is a basic Spreadsheet knowledge & you can easily customize or even build your own chatbot however and wherever you want.

Human Takeover

Chatbots cannot anticipate all human conversations and may fail at times. Hybrid.Chat lets your human team members take over anytime this happens. It automatically alerts you on your favorite messenger and asks you to take over. So, both the chatbot and human work together.

No need to install a new messenger/app

Every new software is hard to adopt for all members of your team. Hybrid.Chat eliminates that risk by tying into the messengers your team already uses. It seamlessly integrates with Slack and Mattermost (Facebook, Telegram and more coming soon)

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

Hybrid.Chat Position In Our Categories

Knowing that businesses have special business requirements, it is reasonable that they steer clear of subscribing to a one-size-fits-all, ideal software solution. Having said that, it is hard to pinpoint such application even among popular software systems. The best step to undertake would be to make a list of the different critical aspects that demand deliberation such as important features, plans, skill levels of staff members, company size, etc. Then, you should follow through your product research fully. Have a look at these Hybrid.Chat evaluations and check out the other software programs in your shortlist more closely. Such detailed product research guarantee you avoid unfit software solutions and choose the one which offers all the features your business requires.

Position of Hybrid.Chat in our main categories:

TOP 200

Hybrid.Chat is one of the top 200 Customer Support Software products

Every enterprise has its own characteristics, and can require a particular type of Live Chat Software solution that will be adjusted to their company size, type of customers and staff and even specific niche they deal with. You should not count on locating a perfect app that is going to be suitable for each company regardless of their background is. It may be a good idea to read a few Hybrid.Chat Live Chat Software reviews first and even then you should remember what the solution is supposed to do for your business and your staff. Do you need a simple and straightforward solution with just essential features? Will you really make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy software that will fit your budget.

How Much Does Hybrid.Chat Cost?

Hybrid.Chat Pricing Plans:

Free Trial

Starter

Free

Basic

$29/month or $25/month (Annual Billing)

Pro

$49/month or $39/month (Annual Billing)

Agency

Contact Vendor

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What are Hybrid.Chat pricing details?

Hybrid.Chat Pricing Plans:

Free Trial

Starter

Free

Basic

$29/month or $25/month (Annual Billing)

Pro

$49/month or $39/month (Annual Billing)

Agency

Contact Vendor

Hybrid.Chat offers the following basic and enterprise pricing packages:

Starter – Free

  • 100 monthly conversations
  • 1 Chatbot or domain
  • Embed Widgets

Basic – $29/month or $25/month (Annual Billing)

  • 1,000 monthly conversations
  • 3 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Pro – $49/month or $39/month (Annual Billing)

  • 10,000 monthly conversations
  • 10 Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

Agency – Custom Enterprise Pricing

  • Unlimited monthly conversations
  • Unlimited Chatbots or domains
  • Embed Widgets
  • Webhooks & Integrations

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We are aware that when you decide to purchase a Live Chat Software it’s important not only to learn how experts rank it in their reviews, but also to discover if the real clients and enterprises that purchased this software are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Hybrid.Chat reviews across a broad range of social media sites. The data is then featured in a simple to understand format revealing how many clients had positive and negative experience with Hybrid.Chat. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Hybrid.Chat?

Hybrid.Chat integrates with the following business systems and applications:

  • Slack
  • MatterMost
  • Telegram
  • HipChat
  • Facebook
  • WeChat
  • SalesForce
  • Zoho CRM
  • HighRise
  • SugarCRM
  • PipeDrive
  • HelpDesk
  • Zendesk
  • Freshdesk
  • Zapier
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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