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Hybrid.Chat Review
What is Hybrid.Chat?
Hybrid.Chat is a business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
Hybrid.Chat makes it easy for users to create smart chatbots for various purposes, including scheduling an appointment booking, lead capture, customer queries, and FAQs.
These chatbots sound convincingly human, empowering visitors to fully unload all their questions and receive answers they are looking for. Live agents can easily take over the conversation at any point whenever the discussion requires a human element.
Show MoreOverview of Hybrid.Chat Benefits
Engage Website Visitors and Prevent Them From Leaving
Hybrid.Chat is quite useful in engaging website visitors the moment they arrive at your site. Intelligent chatbots provide your visitors with a quick and simple tool where they can ask their questions and get human-like responses. Gone are the days where visitors have to scour the entire website for the contact details and go through the time-consuming steps of writing their queries and waiting for a reply.
Hybrid.Chat changes all that. No more customers spending precious minutes for an intelligent response. No more visitors getting bored and leaving your site and opportunities slipping through the cracks. Once they type in their questions, Hybrid.Chat chatbots readily give them the answers and engage them in conversations that lead to sales.
No Opportunity Goes Unnoticed and Unattended
With Hybrid.Chat, you can rest easy knowing that chatbots are there to take care of your visitors even when you are offline, sleeping, running an errand, etc. Smart chatbots give your visitors amazing chat experiences and grab information from your visitors for leads. Phone numbers, email addresses, URLs, and other critical data are automatically captured and sent to your system for customer profiling and automation.
Show MoreOverview of Hybrid.Chat Features
- Lead Generation
- Customer Support
- Integrations with Popular Messenger Apps
- Site Chat Widger/Chatbot Builder
- Easy and Seamless Human Agent Takeover
What Problems Will Hybrid.Chat Solve?
Ease of Building a Bot
Building a chatbot often requires the assistance of programmers. But, in Hybrid.Chat, all you need is a basic Spreadsheet knowledge & you can easily customize or even build your own chatbot however and wherever you want.
Human Takeover
Chatbots cannot anticipate all human conversations and may fail at times. Hybrid.Chat lets your human team members take over anytime this happens. It automatically alerts you on your favorite messenger and asks you to take over. So, both the chatbot and human work together.
No need to install a new messenger/app
Every new software is hard to adopt for all members of your team. Hybrid.Chat eliminates that risk by tying into the messengers your team already uses. It seamlessly integrates with Slack and Mattermost (Facebook, Telegram and more coming soon)
Awards & Quality Certificates
Hybrid.Chat Position In Our Categories
Because companies have particular business-related demands, it is only prudent that they steer clear of buying an all-encompassing, “perfect” software. Still, it is nearly futile to stumble on such a software product even among branded software systems. The reasonable thing to undertake would be to list the numerous significant functions that merit careful thought like crucial features, price plans, technical skill ability of the employees, company size, etc. Thereafter, you should follow through the research fully. Browse over these Hybrid.Chat evaluations and look into each of the software systems in your shortlist in detail. Such all-encompassing product investigation ascertain you weed out unsuitable software solutions and select the system that offers all the features your company requires.
Position of Hybrid.Chat in our main categories:
TOP
200
Hybrid.Chat is one of the top 200 Customer Support Software products
It is essential to realize that virtually no software in the Live Chat Software category is a perfect solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few Hybrid.Chat Live Chat Software reviews first as some solutions might dominate exclusively in a very narrow group of applications or be created with a really specific industry in mind. Others can operate with an idea of being simple and intuitive and therefore lack complicated features desired by more experienced users. There are also services that cater to a large group of customers and provide a complex feature set, but that frequently comes at a higher price of such a service. Make sure you're aware of your requirements so that you choose a solution that offers specifically the elements you look for.
How Much Does Hybrid.Chat Cost?
Hybrid.Chat Pricing Plans:
Free Trial
Starter
Free
Basic
$29/month or $25/month (Annual Billing)
Pro
$49/month or $39/month (Annual Billing)
Agency
Contact Vendor
What are Hybrid.Chat pricing details?
Hybrid.Chat Pricing Plans:
Free Trial
Starter
Free
Basic
$29/month or $25/month (Annual Billing)
Pro
$49/month or $39/month (Annual Billing)
Agency
Contact Vendor
Hybrid.Chat offers the following basic and enterprise pricing packages:
Starter – Free
- 100 monthly conversations
- 1 Chatbot or domain
- Embed Widgets
Basic – $29/month or $25/month (Annual Billing)
- 1,000 monthly conversations
- 3 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Pro – $49/month or $39/month (Annual Billing)
- 10,000 monthly conversations
- 10 Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
Agency – Custom Enterprise Pricing
- Unlimited monthly conversations
- Unlimited Chatbots or domains
- Embed Widgets
- Webhooks & Integrations
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you make a decision to get a Live Chat Software it’s vital not only to find out how professionals score it in their reviews, but also to discover whether the actual users and enterprises that use these solutions are genuinely content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Hybrid.Chat reviews across a vast range of social media sites. The data is then featured in a simple to understand format showing how many users had positive and negative experience with Hybrid.Chat. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Hybrid.Chat?
Hybrid.Chat integrates with the following business systems and applications:
- Slack
- MatterMost
- Telegram
- HipChat
- SalesForce
- Zoho CRM
- HighRise
- SugarCRM
- PipeDrive
- HelpDesk
- Zendesk
- Freshdesk
- Zapier
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