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Igloo Software Review

Igloo Software
Our score: 8.2 User satisfaction: 100%

What is Igloo Software?

Igloo Software is a system launched in 2004, and offers a web-based intranet solution that has helped thousands of workgroups collaborate and manage their projects and workflows as well as personnel and other resources. Built for the modern intranet users, Igloo Software can open up communication channels and improve collaboration capabilities that just can’t be done with older, more contained systems, which were not capable of accessing resources and sharing data.

Overview of Igloo Software Benefits

Igloo Software offers users with a powerful and complete digital workplace in the cloud, fitting businesses with toolkits that work well with their existing workflows. Fast, simple, and secure, Igloo Software is available anytime and anywhere on any mobile device with internet capabilities.

With Igloo software, you can enjoy the following benefits:

  • Post documents in your team space and quickly notify other team members for fast and easy discussion and collaboration.
  • Enhance existing toolkits for improved productivity and work output.
  • Centralized document management including comments, revisions, and approvals.
  • Simple to implement and guaranteed to bring productivity up without increasing and prolonging the learning curve.

Like most business collaboration software, we offer a wide range of intranet features like file sharing, social newsfeeds, tasks, team calendars, blogs and wikis. However, what truly sets us apart is our impressive customizability. Not only can you completely transform your Igloo to look like your company, but reorganizing a department space to account for the normal evolution of any corporate business is as easy as drag-and-drop and won’t require you to expand your current IT investment. IDC ranked Igloo #1 in customer experience for a reason.

Customizability also means integrations. Igloo works hand-in-hand with your current IT investments and won’t require you to suddenly change all of your processes to adjust to your new collaboration platform. We all struggle with productivity. We are constantly pressured to accomplish more, and to do it quicker. There is no one definitive way to accomplish that, and we have all devised our own little method to make things work. At Igloo, we think your way is the best way, we just want to support you, and make your way better. Integrating Active Directory, Sharepoint or Salesforce with Igloo means your employees will only need to go to one place to find the information they are looking for.

Finally, Igloo is a mobile intranet, which means your intranet will work on any device right from the start. Sharing files, coordinating calendars, providing status updates, and managing projects and almost everything your employees can do on your desktop, they can do on their phone. Igloo is a modern intranet, designed to adapt to the demand of the 2015 office worker.

Overview of Igloo Software Features

  • 100% cloud
  • Drag-and-drop interface
  • Rich text editor
  • Mobile access
  • Email-enabled
  • MS Office compatible
  • Templates for spaces
  • Pre-defined labels & tags
  • Ad-hoc content creation
  • Channels for organization
  • Groups & roles
  • Networked communities
  • Moderation
  • Permissions
  • LDAP, SSO
  • VPN, IPSec controls
  • Single or multi-tenant
  • SSAE 16 (SOC 1) compliant
  • Open API
  • SalesForce integration
  • SharePoint integration
  • Bugzilla integration
  • Custom code
  • RSS Feeds
 

What Problems Will Igloo Software Solve?

1. Working in silos

Have you ever invested several hours into a project to find out halfway through someone in a different department or office already worked on it?

Do different departments have wildly different and conflicting processes which only result in lost time and resources?

Without a strong culture centered around collaboration and the right solution, it can be hard to get hundreds, when not thousands, of employees in multiple locations to work together. Having one space where every employee can to go to learn about processes, policies, find the right documents or communicate with coworkers helps alleviate some of the issues that every large company will one day face.

2. Employees do not know where the executive team is driving the company

Once you grow past a certain size or have multiple locations, it becomes hard for the executive team to share their vision for the company. Before you know it, the culture and values of the company get diluted or disappear. To keep employees engaged, it is really important for the leadership to communicate frequently with the rest of the company. Having a platform where all the employees can receive information from the top but also respond, comment, discuss, and vote on important issues is crucial to foster a strong sense of belonging.

3. Confidential data is disseminated on many unsecured file sharing solutions

Let’ss face it, employees will always need to collaborate on documents and if they are not provided with user-friendly tools to share documents, they will resort to bringing their own apps to do so. You will end up with a finance department working on Google Drive, a sales team on Box and Operations refusing to use anything but Dropbox. Confidential info is disseminated and lives in people’s inbox and on outside platforms. By simply offering a user-friendly, easy to use intranet with file-sharing capabilities (or that can integrate with some of the file-sharing tools you are already using), you can ensure that all of the important information is securely stored in one repository.

Igloo Software Position In Our Categories

Because businesses have specific business-related needs, it is wise that they avoid getting a one-size-fits-all, ideal business program. Having said that, it would be futile to chance on such application even among branded software products. The best thing to undertake would be to write the numerous critical functions that merit careful thought like key features, plans, skill levels of staff members, organizational size, etc. After which, you should follow through the research fully. Read some Igloo Software review articles and look over the other applications in your list more closely. Such all-encompassing product investigation ascertains you stay away from poorly fit apps and subscribe to the system which has all the tools your company requires.

Position of Igloo Software in our main categories:

TOP 200

Igloo Software is one of the top 200 Collaboration Software products

Igloo Software is also listed in the following subcategories:

There are trendy and widely used solutions in each software category. But are they essentially the best fit for your enterprise’s special needs? A popular software product may have thousands of users, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few Igloo Software Collaboration Software reviews and consider the factors that you wish to have in the software such as the cost, main features, available integrations etc. Then, shortlist a few solutions that fit your needs. Try out the free trials of these products, read online comments, get information from the maker, and do your homework systematically. This profound research is sure to aid you choose the best software solution for your company’s specific wants.

How Much Does Igloo Software Cost?

Igloo Software Pricing Plans:

Free Trial

Basic

$8/user per month

Professional

$12/user per month

Enterprise

By quote

Basic – $8/user per month

  • Out-of-the-box intranet solution
  • Core platform features
  • Bronze technical support
  • Domain mapping
  • Native iOS and Android apps
  • Integrated Google Analytics
  • Access to Igloo API key
  • 2 supported languages
  • 250 GB storage

Professional – $12/user per month

  • All Basic features, plus:
  • 3 productivity digital workplace solutions
  • Productivity integrations
  • Digital workplace analytics, and Custom Reporting via Igloo Data Feeds
  • Single sign-on (SSO)
  • Igloo Active Directory Sync Tool
  • Content moderation and archiving
  • Advanced file editing and upload (desktop tool)
  • 4 supported languages
  • 1 TB storage

Enterprise By quote

  • All Professional features, plus:
  • 5 productivity digital workplace solutions
  • Premium disaster recovery
  • Enterprise integrations
  • All supported languages
  • 2 TB storage

Optional Add-ons:

  • HIPAA Security Package
  • Enhanced support packages
  • Igloo Concierge Services
  • Single tenant infrastructure with shared services hosting
  • Hub and Spoke

User Satisfaction

Positive Social Media Mentions 123
Negative Social Media Mentions 0

We realize that when you make a decision to buy Collaboration Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Igloo Software reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Igloo Software. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Igloo Software Comparisons

Igloo Software user reviews

Helpful, easy to use and intuitive program. Helps in collaboration problems

Read full review >
Krista
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Higher Education

Powerful intranet software

Read full review >
Dwight
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Consumer Services

Awesome intranet software, very practicable and helpful

Read full review >
Darrin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Computer Hardware

Give it a try, you won’t be disappointed

Read full review >
Jan
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Internet

Igloo is a must have software

Read full review >
Sarah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

What are Igloo Software pricing details?

Igloo Software Pricing Plans:

Free Trial

Basic

$8/user per month

Professional

$12/user per month

Enterprise

By quote

Basic – $8/user per month

  • Out-of-the-box intranet solution
  • Core platform features
  • Bronze technical support
  • Domain mapping
  • Native iOS and Android apps
  • Integrated Google Analytics
  • Access to Igloo API key
  • 2 supported languages
  • 250 GB storage

Professional – $12/user per month

  • All Basic features, plus:
  • 3 productivity digital workplace solutions
  • Productivity integrations
  • Digital workplace analytics, and Custom Reporting via Igloo Data Feeds
  • Single sign-on (SSO)
  • Igloo Active Directory Sync Tool
  • Content moderation and archiving
  • Advanced file editing and upload (desktop tool)
  • 4 supported languages
  • 1 TB storage

Enterprise By quote

  • All Professional features, plus:
  • 5 productivity digital workplace solutions
  • Premium disaster recovery
  • Enterprise integrations
  • All supported languages
  • 2 TB storage

Optional Add-ons:

  • HIPAA Security Package
  • Enhanced support packages
  • Igloo Concierge Services
  • Single tenant infrastructure with shared services hosting
  • Hub and Spoke

What integrations are available for Igloo Software?

Build custom integrations and connect virtually any enterprise application to your intranet or extranet using Igloo’s open, REST-based APIs.

Igloo Software supports the following integrations:

  • Salesforce
  • Eloqua
  • Google Drive
  • Google Analytics
  • Active Directory
  • Sharepoint
  • Yammer
  • Outlook
  • Google Calendar

Igloo Software average rating:

Average score
5/5 (6 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jan

PROS: Igloo is an outstanding software, their design and implementation is excellent, their customer team is supportive and responsive, always ready to help. Even though we have recently started using it, my team and I are quite impressed with Igloo.

CONS: We didn't find any major issues with the software. Our overall experience has been really positive so far.

Reviewed 2 years ago

Read full review >

The least favorable review

Jacob

PROS: Once you are familiar with the design and page association everything becomes easy. You can use Forum to get some support and sharing info from other members of my team. I love the ability to group source questions inside my team.

CONS: I have struggle with companies who want to avoid paying in cash for the product.

Reviewed 2 years ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Helpful, easy to use and intuitive program. Helps in collaboration problems

Read full review >
Krista
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2019 Company Size: More than 100 Employees Industry: Higher Education

PROS: I love the design and usability of Igloo features, their support team is always ready to help even though you can learn it by yourself by simply exploring the sections. You can use your brand on theme customization. Another wonderful thing is that you can redistribute your modern intranet on cloud (SaaS) and to start within a few minutes. Thanks to the external integrations, you can join your cloud storage services with Dropbox and e-mail, so you can enhance the collaboration between users. You can even try free trial version before you decide to buy.

CONS: If you don’t have any experience with CSS you will probably face with some issues while working on theme customization. The costs per user may increase and this may be a problem for some companies.

What do you think about this review? Great Poor

Powerful intranet software

Read full review >
Dwight
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2019 Company Size: More than 100 Employees Industry: Consumer Services

PROS: I love Igloo’s File Management, also I love the Integration Features with different features, and the ability to send email and to get one answer, helps me to send question for whole gathering and to get multiple responses.

CONS: I wish there would be better integration with Microsoft Office. And about Connections I wish they are more organized into day by day activities. Users get false information for the contrast between memberships.

What do you think about this review? Great Poor

Awesome intranet software, very practicable and helpful

Read full review >
Darrin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Computer Hardware

PROS: Igloo software is very practicable and easy to use. I can easily set up my intranet by simply filling some information into the fields, and then, I add members and groups and I can start with customization on my profile. You have wonderful features to improve your team communication and collaboration. You are able to schedule meetings, share files, create forums and control all the tasks with your team. The good thing is that you can always change the CSS code, colors, footer, header etc. In free versions of Igloo you have limit to 10 users, 10GB of storage and space for 3 teams, this is enough for small groups.

CONS: You can only choose between English and French, they need to add other languages. If you use free version SAML and LDAP are not available. Even though you have limited free version the price is high. If you have big team you have to pay per user every month. Also, they need to add more graphical features.

What do you think about this review? Great Poor

Give it a try, you won’t be disappointed

Read full review >
Jan
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Igloo is an outstanding software, their design and implementation is excellent, their customer team is supportive and responsive, always ready to help. Even though we have recently started using it, my team and I are quite impressed with Igloo.

CONS: We didn't find any major issues with the software. Our overall experience has been really positive so far.

What do you think about this review? Great Poor

Igloo is a must have software

Read full review >
Sarah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Non-Profit Organization

PROS: With Igloo I can now collaborate and work on the projects with my team members no matter the time zones, we can solve problems and communicate in real time. With other software I have used I spent so much time juggling numerous app, but this is not the case with Igloo, thanks to their streamline and organization. Easy to share data and news between members.

CONS: It would be great if they can include communication and have face time within my personal space.

What do you think about this review? Great Poor

Helpful and intuitive software

Read full review >
Jacob
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.12.2017 Company Size: More than 100 Employees Industry: Internet

PROS: Once you are familiar with the design and page association everything becomes easy. You can use Forum to get some support and sharing info from other members of my team. I love the ability to group source questions inside my team.

CONS: I have struggle with companies who want to avoid paying in cash for the product.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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