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iTouchVision Case Management Review

iTouchVision Case Management
Our score: 7.7 User satisfaction: 98%

What is iTouchVision Case Management?

iTouchVision Case Management is projected as the complete case management solution ever created. It has been the platform of choice for many users that require a completely functional and reliable case management system. Used by more than 250,000 users, iTouchVision Case Management System allows them to receive, prioritize, monitor, allocate, manage, and respond to their cases, which are organized in one comprehensive list. Compatible with Apple, Android, and Windows mobile devices, users can easily view and update their cases via smartphones and tablets and then allow admin teams to assess the information of cases in real-time.

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Overview of iTouchVision Case Management Benefits

What are the perks of using iTouchVision Case Management system? Here are just a few:

  • Immediate access and control over your cases via smartphones and tablets. Link cases together to get a 360-degree view of the issue and create solutions to address the problem.
  • Easily assign multiple people to a case and determine their roles for better productivity.
  • All information are stored on a centralized cloud database, including all relevant correspondence, emails, case notes, assessments and contacts can be linked to a case.
  • Quick and easy creation of web and mobile-based forms without the need for coding skills, reducing dependence on IT specialists
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Overview of iTouchVision Case Management Features

  • Customized forms with user-defined fields
  • Workflow Automation
  • Service Request Online For Employees
  • Email Integration
  • Instant Access To All Case Information
  • Information Management
  • 3rd Party Integration
  • Calendar and Event Management
  • Automated Time Recording

How Much Does iTouchVision Case Management Cost?

iTouchVision Case Management Pricing Plans:

Free Trial

iTouchVision Professional Plan

£69.98 per user/month

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What are iTouchVision Case Management pricing details?

iTouchVision Case Management Pricing Plans:

Free Trial

iTouchVision Professional Plan

£69.98 per user/month

Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:

  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

A 3-month free trial period is also available.

User Satisfaction

Positive Social Media Mentions 105
Negative Social Media Mentions 2

We are aware that when you make a decision to buy a Customer Support Software it’s crucial not only to find out how professionals score it in their reviews, but also to find out whether the actual people and businesses that bought it are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iTouchVision Case Management reviews across a vast array of social media sites. The data is then featured in an easy to digest form indicating how many customers had positive and negative experience with iTouchVision Case Management. With that information at your disposal you will be ready to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based
  • Windows Mobile

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iTouchVision Case Management?

iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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