Jabber Review

PROS: It's an easy-to-use instant messaging app that's great for quick questions or to pass on info in the office. It's particularly helpful as some of my colleagues are located in different parts of the world. I also like that I can be a bit creatively expressive with the status feature.

CONS: It looks as though there's a place to put your picture here, but I can't figure how to do it.

PROS: I like that Jabber's connectivity (phone/screensharing) is easy, secure and fast; we can share large files, even as big as 1GB in less time. Also, the VOIPs are connected to Jabber such that someone who is not at his/her desk will still get to know if the VOIP is ringing.

CONS: It does not sync with the Outlook contacts. It would be easier to use the jabber if it uses the contacts synced from outlook. Inclusion of more emojis would also be great.

PROS: The interface is slick, and it integrates into Cisco unified communications quite well. Most of our users don't have problems using the interface, and they seem to like the integration to their phones. Single sign on is also very good integration that works well with our Microsoft active directory.

CONS: It seems to go through updates quickly. And if you're in a corporate environment, you can get behind on versions quickly. We also find the screen share feature quite buggy on Windows 7 but not on Windows. Licensing isn't the cheapest, especially since it ties into your Unified Communication suite.

PROS: I enjoy how easy it is to send a quick message to a colleague with Jabber. You can also see the status of your colleagues (online, busy, out of office) so you'd know whether an email would be a more appropriate means of contacting them. It is fun and easy to use.

CONS: There doesn't seem to be a way to include GIFs in your chat message. Also, the integration of Jabber with phone lines needs a lot of improvement. Video and regular call integration isn't always successful and you can be left using your webcam while talking on the phone with your colleague.

PROS: I like Jabber's ability to connect the various communication channels. It will pull contacts from your email and makes it easy to communicate by text, call, or video. I also love the instant meeting function so Idon't have to go through the hassle of setting up meetings through Webex for a quick discussion.

CONS: The small tab at the top when you're not using Jabber sometimes gets in the way of navigating tabs on the internet.

PROS: Jabber's basic instant messaging functionality gets the job done cleanly, while the additional features add relevant value without cluttering with an overload of functionality. Features such as sharing screens or start a WebEx are nice and easy to have as well.

CONS: The phone integration appeared difficult to deploy across a multi-site deployment. Also, the automatic reporting of a user's location (when set) does not work all the time.

PROS: It allows me to efficiently work from home while still be in our network and save work in real time to our server so I don't have to make a copy needlessly.

CONS: It sometimes is hard to connect and takes longer to save to the server, depending on how big of a file you are working on.

PROS: The integration with our Cisco phone system is great. I can make or receive callls and search the phone directory from Jabber very quickly. The visual voicemail and playback is also a huge help. Chat is also a good feature that works well most of the time for me, with the option to save chats to an Outlook folder as well.

CONS: The desktop sharing can be hit or miss sometimes as it is not as rich as Webex or Skype where you can do a lot more. The calendar integration with Outlook is nice but superfluous and video chat is a hassle. Auto sign in options are hit or miss as well for some users

PROS: I can easily communicate with my colleagues while at work. If I am on a demo or a call, I can seamlessly contact my manager for help if needed.

CONS: There's nothing I don't like but if I had to choose something I would say the interface. The interface isn't as pretty as some of the other systems I've seen in the market but it's functionally great.

PROS: What I like best is the ability to "share" your screen with the other person to whom you are chatting with. I also like that you can "see" who is online and available to chat via the colored symbol next to the person's name and you see when the person is typing a message so you can get an immediate response.

CONS: I wish there more more emojis that are available.

PROS: Cisco Jabber works really well as a online messaging program. It is very easy to learn and use and also integrates very well with our other Cisco phone products such as Cisco CallManager. I also like the presence feature; it integrates with your Outlook calendar.

CONS: One part I dislike is that there are not enough emoticons in Cisco Jabber. Also, I wish client updates could be done at the server level instead and that it was able to be integrated with other instant messaging programs like Yahoo Messenger or Google Hangouts so that you could chat with others on a different platform.