Kixie Review
What is Kixie?
Kixie is an intelligent voice call software that increases your sales team’s productivity. It is easy to set up, thus, allowing you to begin gaining ROI in a matter of minutes. This solution also gives your sales representatives the opportunity to triple the number of calls they make with one-click voicemail drop and power dialing. As such, your company can reach more clients and prospects within a short period.
Additionally, Kixie enhances your sales process by integrating with your favorite CRM solution. With its bi-directional workflow, your employees can log the call disposition with one click. As such, your team can come up with better strategies to improve sales conversion rates.
Moreover, Kixie enables you and your managers to aid representatives in becoming adept at client engagement. The software makes this possible through its call coaching tool that enables an instructor to share instructions. Because of this, your team can establish a better rapport with clients.
Show MoreOverview of Kixie Benefits
Increased Productivity
Manual dialing takes precious seconds off efficiency and productivity. Kixie has productivity tools like power dialing and one-click voicemail drop. With these, your sales representatives can reach more leads and customers in a short amount of time.
Furthermore, Kixie shows your calls as a local number regardless of your customer’s location. With this, you can expect an increase in your lead connect value.
Call Outcomes Logging
The disposition of a call is an important metric that can help your sales team come up with more effective customer approaches. Kixie lets them log call outcomes with one click and relays this information to your integrated CRM. By doing so, you can generate insightful sales statistics that can assist you in making better business decisions.
Powerful Team Management
The success of your sales team depends on the level of training they have in customer engagement. Kixie has call coaching, call recording, and call reporting tools. Team leaders and managers can help sales representatives handle any kind of call situation effectively. Additionally, managers and their supervised members can go over calls again to gain insights for improvement. Plus, the solution’s reporting tool enables you to measure your sales calls’ success.
High-fidelity Calls
With Kixie, you can expect every call your sales representatives make to be of high quality. Because of this, your sales team can have clear communications with customers at all times.
Show MoreOverview of Kixie Features
- Click to Call
- Voicemail Drop
- Power Dialer
- Lead Caller
- Automatic Call Recording
- Automatic Local Presence Dialing
- Real-time Call Coaching
- Call Dispositions
- Searchable Call History
- Call Reporting & Analytics
- Sales Leaderboard
- International Numbers & Calls
- Customizable Call Routing
- Virtual Receptionist
- Transfer & Hold Calls
- Presence Management
- Greetings & Call Hold Music
- Extensions
- Desk Phones & Mobile Phones Integration
- Find Me/Follow Me
- CRM Integration
- API Integration
Kixie Position In Our Categories
Keeping in mind companies have their own business-related needs, it is logical they steer clear of settling on an all-encompassing, ideal software system. Having said that, it would be hard to try to chance on such a software product even among widely used software solutions. The logical thing to undertake should be to shortlist the several significant functions which demand analysis including crucial features, plans, technical skill aptitude of staff, organizational size, etc. Next, you must do your product research systematically. Have a look at some of these Kixie evaluations and look into each of the software solutions in your shortlist in detail. Such all-encompassing research guarantees you keep away from ill-fitting applications and choose the system that includes all the aspects your company requires.
Position of Kixie in our main categories:
TOP
500
Kixie is one of the top 500 Sales Tools products
Every company has its own characteristics, and might call for a special Call Center Software solution that will be adjusted to their business size, type of clients and staff and even specific industry they cater to. We advise you don't count on getting a perfect solution that is going to be suitable for every business no matter what their background is. It may be a good idea to read a few Kixie Call Center Software reviews first and even then you should keep in mind what the service is intended to do for your company and your workers. Do you require a simple and straightforward service with only essential features? Will you really make use of the advanced tools required by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable app that will fit your budget.
How Much Does Kixie Cost?
Kixie Pricing Plans:
Free Trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month
What are Kixie pricing details?
Kixie Pricing Plans:
Free Trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Basic – $15/user/month
- Web Dialer
- Click to Call
- Find Me/Follow Me
- Presence Management
- Email Support
Integrated – $35/user/month
- All Basic Features
- IVR Auto-attendant
- Ring Groups
- Dashboard Login
- Reporting Dashboard
- Call Recording
- Missed Call Alerts
- Call Disposition Logging
- CRM Integration
- New Lead Creation
- Onboarding Resources
Enterprise – $65/user/month
- Progressive Caller ID
- Lead Caller
- Custom Call Dispositions
- Voicemail Drop
- SMS Messaging
- SMS Templates
- Integration API
- Slack Integration
- Dedicated Account Manager
- Desk Phones
- Mobile Apps
- Training
- Coaching Tools
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to check if the actual users and businesses that bought it are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Kixie reviews across a vast range of social media sites. The data is then featured in a simple to understand format showing how many customers had positive and negative experience with Kixie. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Kixie?
Kixie PowerCall can integrate with the following solutions:
- Salesforce
- Pipedrive
- Zoho CRM
- Pipeline Deals
- HubSpot
- Insightly
- Contactually
- Zendesk
- Capsule
- AmoCRM
- Nutshell
- Signpost
- Highrise
- Prosperworks
- Slack (Enterprise Only)
API integration is also available for Enterprise plan subscribers.
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