Kixie Review
What is Kixie?
Kixie is an intelligent voice call software that increases your sales team’s productivity. It is easy to set up, thus, allowing you to begin gaining ROI in a matter of minutes. This solution also gives your sales representatives the opportunity to triple the number of calls they make with one-click voicemail drop and power dialing. As such, your company can reach more clients and prospects within a short period.
Additionally, Kixie enhances your sales process by integrating with your favorite CRM solution. With its bi-directional workflow, your employees can log the call disposition with one click. As such, your team can come up with better strategies to improve sales conversion rates.
Moreover, Kixie enables you and your managers to aid representatives in becoming adept at client engagement. The software makes this possible through its call coaching tool that enables an instructor to share instructions. Because of this, your team can establish a better rapport with clients.
Show MoreOverview of Kixie Benefits
Increased Productivity
Manual dialing takes precious seconds off efficiency and productivity. Kixie has productivity tools like power dialing and one-click voicemail drop. With these, your sales representatives can reach more leads and customers in a short amount of time.
Furthermore, Kixie shows your calls as a local number regardless of your customer’s location. With this, you can expect an increase in your lead connect value.
Call Outcomes Logging
The disposition of a call is an important metric that can help your sales team come up with more effective customer approaches. Kixie lets them log call outcomes with one click and relays this information to your integrated CRM. By doing so, you can generate insightful sales statistics that can assist you in making better business decisions.
Powerful Team Management
The success of your sales team depends on the level of training they have in customer engagement. Kixie has call coaching, call recording, and call reporting tools. Team leaders and managers can help sales representatives handle any kind of call situation effectively. Additionally, managers and their supervised members can go over calls again to gain insights for improvement. Plus, the solution’s reporting tool enables you to measure your sales calls’ success.
High-fidelity Calls
With Kixie, you can expect every call your sales representatives make to be of high quality. Because of this, your sales team can have clear communications with customers at all times.
Show MoreOverview of Kixie Features
- Click to Call
- Voicemail Drop
- Power Dialer
- Lead Caller
- Automatic Call Recording
- Automatic Local Presence Dialing
- Real-time Call Coaching
- Call Dispositions
- Searchable Call History
- Call Reporting & Analytics
- Sales Leaderboard
- International Numbers & Calls
- Customizable Call Routing
- Virtual Receptionist
- Transfer & Hold Calls
- Presence Management
- Greetings & Call Hold Music
- Extensions
- Desk Phones & Mobile Phones Integration
- Find Me/Follow Me
- CRM Integration
- API Integration
Kixie Position In Our Categories
Because businesses have specific business-related requirements, it is only rational they steer clear of going for an all-encompassing, ”best” business application. Just the same, it would be almost impossible to stumble on such an app even among popular software systems. The better thing to do should be to set down the varied essential aspects which demand research such as key features, budget, technical skill capability of staff, company size, etc. Then, you should perform your product research exhaustively. Go over some Kixie review articles and look into the other software products in your list more closely. Such well-rounded product research guarantees you steer clear of mismatched software products and buy the system which includes all the aspects your business requires in sustaining growth.
Position of Kixie in our main categories:
TOP
500
Kixie is one of the top 500 Sales Tools products
Each business has its own characteristics, and may require a particular type of Call Center Software solution that will be adjusted to their company size, type of customers and employees and even particular industry they support. It's not wise to count on finding a perfect app that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Kixie Call Center Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your workers. Do you need a simple and straightforward app with only basic features? Will you actually use the advanced functionalities required by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will fit your budget.
How Much Does Kixie Cost?
Kixie Pricing Plans:
Free Trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month
What are Kixie pricing details?
Kixie Pricing Plans:
Free Trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month
Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.
Basic – $15/user/month
- Web Dialer
- Click to Call
- Find Me/Follow Me
- Presence Management
- Email Support
Integrated – $35/user/month
- All Basic Features
- IVR Auto-attendant
- Ring Groups
- Dashboard Login
- Reporting Dashboard
- Call Recording
- Missed Call Alerts
- Call Disposition Logging
- CRM Integration
- New Lead Creation
- Onboarding Resources
Enterprise – $65/user/month
- Progressive Caller ID
- Lead Caller
- Custom Call Dispositions
- Voicemail Drop
- SMS Messaging
- SMS Templates
- Integration API
- Slack Integration
- Dedicated Account Manager
- Desk Phones
- Mobile Apps
- Training
- Coaching Tools
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you choose to buy a Call Center Software it’s vital not only to see how professionals evaluate it in their reviews, but also to discover whether the actual clients and businesses that bought this software are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kixie reviews across a wide range of social media sites. The information is then featured in an easy to digest format indicating how many users had positive and negative experience with Kixie. With that information at hand you should be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Kixie?
Kixie PowerCall can integrate with the following solutions:
- Salesforce
- Pipedrive
- Zoho CRM
- Pipeline Deals
- HubSpot
- Insightly
- Contactually
- Zendesk
- Capsule
- AmoCRM
- Nutshell
- Signpost
- Highrise
- Prosperworks
- Slack (Enterprise Only)
API integration is also available for Enterprise plan subscribers.
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