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KnowledgeOwl Review
What is KnowledgeOwl?
KnowledgeOwl is a simple and straightforward knowledge base and authoring tool that doesn’t require its users to have advanced coding expertise. The platform helps users create professionally designed knowledge base websites without the help of designers and developers.
With KnowledgeOwl, users can easily craft online manuals, handbooks, knowledge bases, portals, user guides, help sites, software documentation, and more. The system simplifies the creation of knowledge base as well as the management of FAQs for websites and application to steer sales upward. KnowledgeOwl is also an ideal application to give end customers intuitive self-service help sites with powerful search engines.
The application is widely used in a variety of industries, such as education, retail, software development, and many others.
Show MoreOverview of KnowledgeOwl Benefits
KnowledgeOwl is a knowledge base and helpful authoring tool that doesn’t require any coding knowledge. Write content just like you would in Microsoft Word using our full-featured rich text editor. You can create a beautiful, modern knowledge base website without developers or designers. KnowledgeOwl has a variety of prebuilt themes and layouts, but they can help design and customize your site free of charge. KnowledgeOwl is 100% web-based so there is nothing to download or install. Use it with any modern web browser.
Brand your knowledge base with your own logo, colors, styles, and domains. Create a website that completely matches your brand with no reference to KnowledgeOwl. You get complete control over the HTML, CSS, and JavaScript so you can make your site look and function however you want. Basically anything you can do on a website you can do inside KnowledgeOwl. The system offers an open API so you can build your own integrations to push information into and pull information out of your KnowledgeOwl account.
With KnowledgeOwl, you can download your individual articles to PDF as well as create a full or customized PDF download of your entire knowledge base or sections within it. You can also share and sync articles between categories and knowledge bases, allowing the same content to appear in multiple places.
KnowledgeOwl practices customer-driven development, so pretty much all the features and functionality you see are based on customer feedback. As a customer, you can help drive the development of the product.
Show MoreOverview of KnowledgeOwl Features
- FAQ database
- Customer self-service
- Internal knowledge base
- Centralized and search-enabled repository
- Table of content
- File upload
- Customizable homepages
- Content/Contextual help
- WYSIWYG and source editors
- Drag-and-drop reordering
- Media embedding
- Customizable permalinks
- Prebuilt templates
- Multiple authors
- Shared authoring
- User roles and permissions
- Article versioning
- Reusable snippets library
- Behavioral analytics
- Global traffic analytics
- Reporting
- Video help callouts
- Integrations
Awards & Quality Certificates
KnowledgeOwl Position In Our Categories
Knowing that businesses have special business needs, it is reasonable that they abstain from getting an all-encompassing, ideal software. Needless to say, it would be almost impossible to try to discover such an app even among widely used software solutions. The rational thing to do can be to narrow down the varied vital functions which call for a examination like crucial features, price plans, technical skill levels of staff, company size, etc. Next, you must double down on your product research comprehensively. Have a look at some KnowledgeOwl analyses and explore each of the software options in your shortlist more closely. Such comprehensive research guarantee you weed out mismatched software products and subscribe to the one that includes all the benefits your business requires.
Position of KnowledgeOwl in our main categories:
TOP
200
KnowledgeOwl is one of the top 200 Customer Support Software products
TOP
50
KnowledgeOwl is one of the 50 Knowledge Management Software products
If you are considering KnowledgeOwl it may also be a good idea to examine other subcategories of Customer Support Software gathered in our database of B2B software reviews.
Organizations have diverse needs and requirements and no software platform can be perfect in such a condition. It is pointless to try to find an ideal off-the-shelf software system that meets all your business requirements. The wise thing to do would be to adapt the solution for your unique requirements, employee skill levels, finances, and other aspects. For these reasons, do not hasten and subscribe to well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your specific wants. Do your groundwork, check out each short-listed platform in detail, read a few KnowledgeOwl Customer Support Software reviews, call the seller for clarifications, and finally settle for the product that provides what you want.
How Much Does KnowledgeOwl Cost?
KnowledgeOwl Pricing Plans:
Free Trial
Base Plan
$49/month
Additional Knowledge Base
$30/month
Additional User
$20 user/month
What are KnowledgeOwl pricing details?
KnowledgeOwl Pricing Plans:
Free Trial
Base Plan
$49/month
Additional Knowledge Base
$30/month
Additional User
$20 user/month
KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:
Base Plan – $49/month
- 1 Knowledge Base
- 1 User
- Unlimited Readers
- All Features
Additional Knowledge Base – $30/month
Additional User – $20 user/month
User Satisfaction
Positive Social Media Mentions
5
Negative Social Media Mentions
0
We realize that when you choose to buy a Customer Support Software it’s crucial not only to learn how experts evaluate it in their reviews, but also to find out whether the actual people and businesses that bought this software are genuinely content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and KnowledgeOwl reviews across a wide range of social media sites. The information is then presented in an easy to understand form indicating how many customers had positive and negative experience with KnowledgeOwl. With that information available you will be ready to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for KnowledgeOwl?
KnowledgeOwl integrates with the following business systems and applications:
- Single Sign On
- Salesforce
- Active Directory
- Okta
- Google Apps
- Zendesk
- Help Scout
- Freshdesk
- Kayako
- Google Analytics
- MixPanel
- Hotjar
- SnapEngage
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