Kylas Review

PROS: Lead Capture Integration, Lead Management and Automation are the best.

CONS: The requirements section is placed at the bottom than at the top. When adding a new lead, we have to scroll down past lot of unnecessary sections to get to requirements and budget.

PROS: Everything is super easy to setup. Most of the automation can be done through API. Call Tracking Feature, WhatsApp Automation Multiple source lead connectivity. Connectivity with Razaypay for online payment Perfect for Business for remote team with online sales. Connect everything to one app. and run your business on go.

CONS: Nothing as of now. Might be adding post sales services also help. Adding sales target vs achievement will help as sales leader.

PROS: Lead capture via diffrent sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing, and best part is they have very prompt customer support & Regular upgrade.

CONS: This software does not allow direct emails from the crm , few more things color marks, lead ratings are yet to come.

PROS: The CRM is easy to implement and very USER friendly for actual users to work on. The customization features are very easily updated. Also, the mobile application is very helpful during travel

CONS: We would like to have training session or YouTube videos for new features which are updated.

PROS: Most of the features aligned well to our current process. Kylas Sales CRM is also very customizable to our needs. The integration was greatly facilitated by the Kylas CRM team.

CONS: The data migration was challenging but was manageable, thanks to the constant help of the Kylas CRM team.

PROS: Kylas CRM also provides detailed analytics and reporting, giving you insight into your business performance and areas for improvement. The software's automation capabilities help to reduce manual tasks, freeing up time for more important business activities.

CONS: One of the standout features of KYLAS CRM software is its ability to centralize all of my customer data in one place. This made it extremely convenient for me to access and manage my customer interactions, as well as track progress and sales.

PROS: Very easy even for first time users, Reports are awesome, Integration made easy because of excellent support from the implementation team.

CONS: Call logger app - can be better, too much of modifications required in the user's mobile, ideally setting controls should be within the mobile app.

PROS: It's easy to use, very intuitive and the support is excellent.

CONS: Well all Leads and Deals need to have the same field visibility ( Deals dose not have Drop down list)

PROS: Lead capture via different sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing , and best part is they have very prompt customer support & Regular upgrade. the CRM Which i purchased 1.5 years back , and what it is now is completely different, they have added lot of features which was not part of crm initially

CONS: This software does not allow direct emails from the crm , Few more things color marks, lead ratings are yet to come

PROS: Cost efficient, Ease of use, Excellent Support, Impressive Lead, Contacts Management

CONS: According to me Kylas sales CRM can be more effective if it can manage sales expense as well

PROS: tracking all activities in single dashboard and it is really very helpful.

CONS: it does not cover other verticals like purchase, account and services desk upgrade to these features would be great.

PROS: User interface is good, easy too use, good platform for capture multiple leads from various sources. Sales Tracking system is nicely done in Kylas. All can manage their each customer in 1 platform.

CONS: Reports view is not that much good as compare to our past CRM Zoho but it is getting improved by kylas team so expect speedy results

PROS: Easy to use, Best tracking. Best UIUX. Good luck

CONS: Overall experience is good. Filter system could improve. Some times lags. Email campaign could include secondary emails as well.

PROS: The experience was great with a smooth onboarding process and easy implementation. We are quite happy with the features and also looking forward to upcoming updates!

CONS: The product was easy to use and implement. Less to no Training is required

PROS: As a startup in healthtech sector, we struggled with lead management and nurturing customers. This app helped us be more organised and keep track of the sales activities. I had used salesmate before this and once I shifted, I never looked back. There are more number of integrations and thoroughly thought out features . Thanks for making our sales easier.

CONS: There are still some knicks to be solved and features to be implemented. But knowing that it has been only 2 years and still at par with other CRMs, it's commendable.

PROS: Overall good experience with the product. Easy to use, inexpensive and good support team.

CONS: The integration process could be made better

PROS: they have a good number of automation, they do know have any hidden charges.

CONS: Nothing as of now. Might be adding post sales services also help. Adding sales target vs achievement will help as sales leader.

PROS: Go to choose & Best option for lead management CRM

CONS: Some time facing the issue while software updates

PROS: The software\\\'s flexible interface and customization options made it easy to use

CONS: Initially, we experienced slow performance and technical issues, but we\\\'re glad the Kylas team has improved this aspect of the software, as the improvements are immediately noticeable.

PROS: Lead capture via different sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly.

CONS: This software does not allow direct emails from the crm , few more things color marks, lead ratings are yet to come.

PROS: Everything is super easy to setup. Most of the automation can be done through API. Call Tracking Feature, WhatsApp Automation Multiple source lead connectivity. Connectivity with Razopay for online payment Perfect for Business for remote team with online sales. Connect everything to one app. and run your business on go.

CONS: Only the resolution time should be less.

PROS: The best aspect is surely the simplified interface, which makes it very easy to use the CRM.

CONS: There can be more apps added to the marketplace so that the utility of the system can increase even more.

PROS: Only Crm which was offreing me workflow at such price, Secondly they commited me to integrate with all my lead source, which they really did, Seconly i wanted a very simple crm, which i think kylas is .

CONS: This software does not allow direct emails from the crm , Few more things colour marks, lead ratings are yet to come

PROS: Lead capture via different sources of portals, Integration is very good in kylas, Pipelines to categories leads, Workflow is very effective for lead distributions, Automated emails & SMS to executives for notifications so that they respond on time, Notes making are very user friendly. all of them at such price is amazing

CONS: I liked the least about this tool is IVR services are not inbuilt, but various options are available for this

PROS: Enquiries tracking and updates. Digital enquiries directly coming to portal which helps the employees. Kylas team customized dashboard as per my requirement.

CONS: nothing for now, everything looks good..

PROS: Over all experience is good, purpose is fully solved , as each and every lead is now under our control, and leads are getting distributed automatically and i am fully able to check of what activity is taking place to our leads,

CONS: Nothing as of now. I might be adding post sales services also help. Adding sales target vs achievement will help as sales leader.

PROS: As a growing SME we were looking for an appropriate CRM for our organization. Other options were too costly and implementation looked to be tedious. With Kylas CRM it was easy implementation and useful for us.

CONS: Customer support can be little more proactive. although issues are resolved faster

PROS: The CRM is user-friendly, and easy to handle and they have a good support team

CONS: more detailed Reports, for analysis would be better

PROS: Custom pipeline creator ,Workflow automation Ease of use

CONS: There are no problematic in our case all is working good.

PROS: Custom pipeline creator Workflow automation and Ease of use and free trial for 15 days.

CONS: Not Found in my free trail.

PROS: Open API, Ease of use, Sales features , 360-degree View and More Features at Flat Cost."

CONS: Need improvements to mobile app , otherwise nothing found in our case.

PROS: Feature-rich CRM, Access all your data in one place , Easy to get to the data you need.

CONS: IOS App need updates

PROS: "Super easy to use & Helps to maintain visibility into the sales funnel Allows for efficient work and building better relationships and Great for remote teams. """

CONS: Support is good but takes time. It could be improve

PROS: Ease of use, Custom Sales Pipeline creation, Plenty of useful features and Easy data tracking. 

CONS: Nothing found in our case.

PROS: They offer a free trial period, Helpful tool for business owners who are looking for ways to scale and automate their business, Enables you to have a complete omnichannel experience .

CONS: Nothing found in my case but Need more training for the software.

PROS: Let you take control of the process. Automation features. Good report generation feature and lots of other features.

CONS: Mobile app and UI could be improve.

PROS: Plenty of features. and Good support, Effective lead nurturing Trigger functions with specific actions and Open API for universal access.

CONS: Not Found in My Case but mobile app has some scope for improvements.

PROS: Customer-centric approach. No hidden charges in features or services. Responsive to queries. "

CONS: Need update for mobile app