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LANDESK Service Desk Review
What is LANDESK Service Desk?
LANDESK Service Desk is a process-driven platform that allows users to effectively manages as well as automate the life cycle of every business operations, including initiation, updating, and closing. With a very powerful core, users can be sure that every business process is not circumvented. With LANDESK Service Desk, businesses have the tools and the capabilities to deliver consistent and reliable IT to other businesses across the enterprise. The highly configurable platform can be deployed as an on-premise option, a cloud-hosted system, or as a hybrid model.
Show MoreOverview of LANDESK Service Desk Benefits
LANDESK Service Desk gives you the edge by modernizing your IT Service Management. Here are a few of the platform’s benefits:
- Address the IT needs of your users and digital enterprise with efficient delivery of high quality services
- Manage and automate the lifecycle of all ITSM processes
- Help customers support themseles with a visually appealing, intuitive IT self service
- Seamless integration with IT tools speeds up delivery of services
- Team members can engage end users with chat and social collaboration
Overview of LANDESK Service Desk Features
- Mobile ITSM
- IT Self Service
- Role-driven interface
- ITSM Reporting and Dashboards
- IT Integration and Automation
- Social ITSM
- Beyond Core ITSM
- ITIL Processes
- ITSM Software as a Service (SaaS)
How Much Does LANDESK Service Desk Cost?
LANDESK Service Desk Pricing Plans:
Free Trial
What are LANDESK Service Desk pricing details?
LANDESK Service Desk Pricing Plans:
Free Trial
Pricing is available by quote only. Contact LANDESK directly to request a price quote.
User Satisfaction
Positive Social Media Mentions
15
Negative Social Media Mentions
1
We know that when you choose to get a Help Desk Software it’s vital not only to learn how experts evaluate it in their reviews, but also to check whether the actual people and companies that purchased these solutions are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and LANDESK Service Desk reviews across a vast array of social media sites. The information is then displayed in a simple to understand format showing how many clients had positive and negative experience with LANDESK Service Desk. With that information available you should be ready to make an informed business decision that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Mac
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for LANDESK Service Desk?
LANDESK Service Desk offers integration with the following business systems and applications:
- Novell ZENworks Configuration Management
- Microsoft SQL
- Microsoft Excel
- Microsoft Active Directory
- Oracle
- Microsoft SCCM
- Microsoft Exchange Calendars
- Microsoft Exchange Server
- Microsoft Office Outlook
- IBM Lotus Notes
- Novell GroupWise
- SolarWinds Orion
- Nagios
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