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Megacall Review
What is Megacall?
Megacall is a virtual telephony system aimed at improving communications across multiple offices. It enables you to make telephone calls over the Internet through Voice over Internet Protocol (VoIP) technology.
Moreover, you can manage your calls on your computer, landline, and mobile devices from anywhere. All it requires you is an internet connection to connect your offices from different locations or countries using a private box exchange (PBX) system. Its main features include voicemail, call transfer, answering machine, and national and international virtual numbering. Voice encryption makes your calls safe and confidential.
Megacall Virtual Switchboard is a cost-saving solution for any business wanting to have as many extensions as possible and to expand anywhere as it does not require huge equipment and maintenance investments.
Show MoreOverview of Megacall Benefits
Online access
Manage your office from everywhere via the Internet. You may check your customer data, campaigns, monthly expenses, calls, and a lot more whenever you need them.
Fast set-up
Megacall Virtual Switchboard requires no installation as everything can be done online. This means you can have your account set up and accessed on the same day.
Wireless
Megacall Virtual Switchboard eliminates the need for a physical switchboard as it comes handy as cloud-based software. This enables you to manage your telephone calls over the Internet from anywhere using your computer, mobile devices or desk phone.
Cost savings
Calls made using VOIP technology cost less than traditional telephony. Not to mention that calls between virtual switchboard users and the support team are free of charge. You can also update the system online and thereby eliminating hefty maintenance cost.
Scalability
You do not need to be in the same location to manage your calls. You can get as many extensions as possible, something that traditional telephony does not allow. What more, you can easily add an extension as you need it and where you want it placed.
Improved customer service
Megacall’s features provide you a competitive edge include call conference, interactive voice response, call recording, music on hold, and a lot more. Having these essential features can help you improve customer service.
Show MoreOverview of Megacall Features
- Voice encryption
- Keep your phone number
- Simultaneous call
- Displayed CLI
- Music on hold
- Conference call
What Problems Will Megacall Solve?
Problem #1: Language barriers with international clients
The lack of English language skills in the workforce can be a major hurdle in technology adoption. Megacall Virtual Switchboard helps customers gain the confidence of their local clients by allowing them to show the number that they prefer in each country.
Problem#2: Limited storage data for recording calls
A lot of companies need to record their calls for legal purposes but are restrained by limited storage data. Cloud-based Megacall Virtual Switchboard offers unlimited call recording at no additional cost.
Problem#3: Lack of personalized customer service
Traditional telephony lacks the capability to personalize customer service. The Interactive Voice Response of Megacall Virtual Switchboard, on the other hand, helps businesses to have great customer service. With this system, users who call to interact with a company are provided with multiple options. They simply have to press the keys of their choice on their landline or mobile phone. The personalization also offers efficient customer service as customers are taken care of directly by the right agent and thereby reducing the client’s waiting time.
Awards & Quality Certificates
Megacall Position In Our Categories
Knowing that companies have distinct business demands, it is practical they abstain from picking a one-size-fits-all, “perfect” solution. Nevertheless, it is futile to find such an app even among widely used software products. The clever step to undertake can be to set down the numerous significant aspects that demand examination like key features, packages, skill competence of staff members, organizational size, etc. Next, you must conduct your research to a full extent. Browse over some Megacall review articles and scrutinize each of the applications in your shortlist in detail. Such all-encompassing product investigation ascertains you drop unfit apps and pay for the one that delivers all the benefits your company requires for optimal results.
Position of Megacall in our main categories:
Every organization has different requirements and requires a software that can be personalized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no platform can proffer perfect functionality out-of-the-box. When you search a software product, first be sure what you require it for. Read some Megacall VoIP Software reviews and ask yourself do you need basic functionality or do you require complex functionality? Are there any industry-specific tools that you are searching for? Obtain the answers to these questions to assist your search. There are multiple elements that you need to mull over and these include your finances, particular business wants, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the app that provides all that you want to enhance your company effectiveness and productivity.
How Much Does Megacall Cost?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
What are Megacall pricing details?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.
1 user – €9.95/month
- Basic Virtual Switchboard
- 1 Telephone number
5 users – €29.95/month
- Virtual Switchboard
- 5 Telephone numbers
- Basic IVR
- Barge In
- Hot Desking
Unlimited users – By quote
- Own choice of Switchboard services
- Unlimited telephone numbers
- All 5-user features
- Mobile Twinning
- Conference Calling
User Satisfaction
Positive Social Media Mentions
23
Negative Social Media Mentions
0
We realize that when you decide to buy a VoIP Software it’s crucial not only to learn how professionals score it in their reviews, but also to discover whether the real clients and companies that use it are indeed happy with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Megacall reviews across a wide range of social media sites. The data is then presented in a simple to digest form showing how many users had positive and negative experience with Megacall. With that information at hand you will be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Megacall?
The PBX of Megacall Virtual Switchboard can be integrated with:
- Twilio
- Hubspot
- Plecto
- Zoho CRM
- clicktoaddress
- pipedrive
- intramanager
- webCRM
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