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Megacall Review
What is Megacall?
Megacall is a virtual telephony system aimed at improving communications across multiple offices. It enables you to make telephone calls over the Internet through Voice over Internet Protocol (VoIP) technology.
Moreover, you can manage your calls on your computer, landline, and mobile devices from anywhere. All it requires you is an internet connection to connect your offices from different locations or countries using a private box exchange (PBX) system. Its main features include voicemail, call transfer, answering machine, and national and international virtual numbering. Voice encryption makes your calls safe and confidential.
Megacall Virtual Switchboard is a cost-saving solution for any business wanting to have as many extensions as possible and to expand anywhere as it does not require huge equipment and maintenance investments.
Show MoreOverview of Megacall Benefits
Online access
Manage your office from everywhere via the Internet. You may check your customer data, campaigns, monthly expenses, calls, and a lot more whenever you need them.
Fast set-up
Megacall Virtual Switchboard requires no installation as everything can be done online. This means you can have your account set up and accessed on the same day.
Wireless
Megacall Virtual Switchboard eliminates the need for a physical switchboard as it comes handy as cloud-based software. This enables you to manage your telephone calls over the Internet from anywhere using your computer, mobile devices or desk phone.
Cost savings
Calls made using VOIP technology cost less than traditional telephony. Not to mention that calls between virtual switchboard users and the support team are free of charge. You can also update the system online and thereby eliminating hefty maintenance cost.
Scalability
You do not need to be in the same location to manage your calls. You can get as many extensions as possible, something that traditional telephony does not allow. What more, you can easily add an extension as you need it and where you want it placed.
Improved customer service
Megacall’s features provide you a competitive edge include call conference, interactive voice response, call recording, music on hold, and a lot more. Having these essential features can help you improve customer service.
Show MoreOverview of Megacall Features
- Voice encryption
- Keep your phone number
- Simultaneous call
- Displayed CLI
- Music on hold
- Conference call
What Problems Will Megacall Solve?
Problem #1: Language barriers with international clients
The lack of English language skills in the workforce can be a major hurdle in technology adoption. Megacall Virtual Switchboard helps customers gain the confidence of their local clients by allowing them to show the number that they prefer in each country.
Problem#2: Limited storage data for recording calls
A lot of companies need to record their calls for legal purposes but are restrained by limited storage data. Cloud-based Megacall Virtual Switchboard offers unlimited call recording at no additional cost.
Problem#3: Lack of personalized customer service
Traditional telephony lacks the capability to personalize customer service. The Interactive Voice Response of Megacall Virtual Switchboard, on the other hand, helps businesses to have great customer service. With this system, users who call to interact with a company are provided with multiple options. They simply have to press the keys of their choice on their landline or mobile phone. The personalization also offers efficient customer service as customers are taken care of directly by the right agent and thereby reducing the client’s waiting time.
Awards & Quality Certificates
Megacall Position In Our Categories
Because companies have unique business-related wants, it is only prudent that they abstain from picking an all-in-one, “perfect” software solution. Just the same, it would be futile to pinpoint such application even among sought-after software solutions. The practical step to do can be to set down the different main factors which call for a examination like major features, price terms, technical skill levels of the employees, business size, etc. After which, you must do the product research thoroughly. Browse over some of these Megacall review articles and look over the other software systems in your shortlist more closely. Such comprehensive product investigation guarantee you keep away from mismatched applications and subscribe to the one that provides all the function your business requires for optimal results.
Position of Megacall in our main categories:
Enterprises have unique wants and requirements and no software application can be just right in such a condition. It is useless to try to find a perfect out-of-the-box software app that fulfills all your business wants. The wise thing to do would be to modify the application for your specific needs, worker skill levels, finances, and other aspects. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your groundwork, check out each short-listed system in detail, read a few Megacall VoIP Software reviews, contact the maker for clarifications, and finally select the app that provides what you require.
How Much Does Megacall Cost?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
What are Megacall pricing details?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.
1 user – €9.95/month
- Basic Virtual Switchboard
- 1 Telephone number
5 users – €29.95/month
- Virtual Switchboard
- 5 Telephone numbers
- Basic IVR
- Barge In
- Hot Desking
Unlimited users – By quote
- Own choice of Switchboard services
- Unlimited telephone numbers
- All 5-user features
- Mobile Twinning
- Conference Calling
User Satisfaction
Positive Social Media Mentions
23
Negative Social Media Mentions
0
We realize that when you decide to purchase a VoIP Software it’s vital not only to see how experts rank it in their reviews, but also to check if the actual clients and businesses that use this software are indeed happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Megacall reviews across a broad array of social media sites. The information is then featured in an easy to digest form indicating how many users had positive and negative experience with Megacall. With that information at hand you should be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Megacall?
The PBX of Megacall Virtual Switchboard can be integrated with:
- Twilio
- Hubspot
- Plecto
- Zoho CRM
- clicktoaddress
- pipedrive
- intramanager
- webCRM
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