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Megacall Review
What is Megacall?
Megacall is a virtual telephony system aimed at improving communications across multiple offices. It enables you to make telephone calls over the Internet through Voice over Internet Protocol (VoIP) technology.
Moreover, you can manage your calls on your computer, landline, and mobile devices from anywhere. All it requires you is an internet connection to connect your offices from different locations or countries using a private box exchange (PBX) system. Its main features include voicemail, call transfer, answering machine, and national and international virtual numbering. Voice encryption makes your calls safe and confidential.
Megacall Virtual Switchboard is a cost-saving solution for any business wanting to have as many extensions as possible and to expand anywhere as it does not require huge equipment and maintenance investments.
Show MoreOverview of Megacall Benefits
Online access
Manage your office from everywhere via the Internet. You may check your customer data, campaigns, monthly expenses, calls, and a lot more whenever you need them.
Fast set-up
Megacall Virtual Switchboard requires no installation as everything can be done online. This means you can have your account set up and accessed on the same day.
Wireless
Megacall Virtual Switchboard eliminates the need for a physical switchboard as it comes handy as cloud-based software. This enables you to manage your telephone calls over the Internet from anywhere using your computer, mobile devices or desk phone.
Cost savings
Calls made using VOIP technology cost less than traditional telephony. Not to mention that calls between virtual switchboard users and the support team are free of charge. You can also update the system online and thereby eliminating hefty maintenance cost.
Scalability
You do not need to be in the same location to manage your calls. You can get as many extensions as possible, something that traditional telephony does not allow. What more, you can easily add an extension as you need it and where you want it placed.
Improved customer service
Megacall’s features provide you a competitive edge include call conference, interactive voice response, call recording, music on hold, and a lot more. Having these essential features can help you improve customer service.
Show MoreOverview of Megacall Features
- Voice encryption
- Keep your phone number
- Simultaneous call
- Displayed CLI
- Music on hold
- Conference call
What Problems Will Megacall Solve?
Problem #1: Language barriers with international clients
The lack of English language skills in the workforce can be a major hurdle in technology adoption. Megacall Virtual Switchboard helps customers gain the confidence of their local clients by allowing them to show the number that they prefer in each country.
Problem#2: Limited storage data for recording calls
A lot of companies need to record their calls for legal purposes but are restrained by limited storage data. Cloud-based Megacall Virtual Switchboard offers unlimited call recording at no additional cost.
Problem#3: Lack of personalized customer service
Traditional telephony lacks the capability to personalize customer service. The Interactive Voice Response of Megacall Virtual Switchboard, on the other hand, helps businesses to have great customer service. With this system, users who call to interact with a company are provided with multiple options. They simply have to press the keys of their choice on their landline or mobile phone. The personalization also offers efficient customer service as customers are taken care of directly by the right agent and thereby reducing the client’s waiting time.
Awards & Quality Certificates
Megacall Position In Our Categories
Knowing that companies have distinctive business-related needs, it is only reasonable they steer clear of deciding on an all-in-one, “perfect” software system. Just the same, it would be almost impossible to pinpoint such application even among recognizable software solutions. The practical step to do is to jot down the different major functions that call for a examination like major features, pricing, skill aptitude of the employees, company size, etc. Then, you should double down on your research comprehensively. Go over some of these Megacall reviews and scrutinize each of the applications in your shortlist in detail. Such all-encompassing research ensure you take out unsuitable applications and choose the system that has all the tools your company requires.
Position of Megacall in our main categories:
There are trendy and widely used systems in each software category. But are they essentially the best fit for your enterprise’s specific wants? A market-leading software product may have thousands of users, but does it provide what you need? For this reason, do not blindly spend on popular systems. Read at least a few Megacall VoIP Software reviews and consider the factors that you want in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your requirements. Try out the free trials of these products, read online reviews, get information from the maker, and do your research systematically. This exhaustive groundwork is sure to assist you choose the best software solution for your firm’s special wants.
How Much Does Megacall Cost?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
What are Megacall pricing details?
Megacall Pricing Plans:
Free Trial
1 user
€9.95/month
5 users
€29.95/month
Unlimited Users
Contact vendor
Megacall Virtual Switchboard offers the following SMB and enterprise pricing plans. Make sure to check out the details before choosing the best plan for your business.
1 user – €9.95/month
- Basic Virtual Switchboard
- 1 Telephone number
5 users – €29.95/month
- Virtual Switchboard
- 5 Telephone numbers
- Basic IVR
- Barge In
- Hot Desking
Unlimited users – By quote
- Own choice of Switchboard services
- Unlimited telephone numbers
- All 5-user features
- Mobile Twinning
- Conference Calling
User Satisfaction
Positive Social Media Mentions
23
Negative Social Media Mentions
0
We know that when you choose to buy a VoIP Software it’s important not only to find out how professionals evaluate it in their reviews, but also to discover if the actual people and businesses that purchased it are genuinely content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Megacall reviews across a broad array of social media sites. The data is then presented in a simple to understand form showing how many customers had positive and negative experience with Megacall. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Spanish
Pricing Model
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Megacall?
The PBX of Megacall Virtual Switchboard can be integrated with:
- Twilio
- Hubspot
- Plecto
- Zoho CRM
- clicktoaddress
- pipedrive
- intramanager
- webCRM
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