NterAKT Review
What is NterAKT?
NterAKT is a digital customer engagement suite that is loaded wit tools and pre-built applications designed to enable allows clients, specifically retailers, to provide positive end-customer experience during interaction with their staff. The system aims to improve customer loyalty and increase the probability of bringing repeat end-customers and achieve multiple repeat transactions. The NterAKT platform is created to significantly increase cost effectiveness and eliminate the manually intensive processes that comes in achieving highly productive customer relationships.
Branded as a one-stop solution for digital customer engagement NterAKT, a digital customer engagement platform from RapidValue provides brands with the tools and features they need to enhance customer experience by delivering high quality, actionable business insights. It allows brands to measure and meet (or even exceed) consumers expectations, and resolve critical customer issues faster.
Show MoreOverview of NterAKT Benefits
NterAKT offers Business-tailored modules that can be tweaked and modified to suit and meet your business needs and requirements. The platform also comes with a number of pre-built, easy-to-deploy application applications for fast and easy deployment out of the box.
The system improves the decision making process for users as NterAKT provides real-time actionable business insights. With the nGage module, businesses attain accurate, reliable and correct information without much delay, thus helping in elevating store performance and dramatically enhancing customer satisfaction.
The NterAKT system results to empowered front-line staff as it helps in forging a better connection between your brand and store staff. This is achieved by providing staff with the adequate and accurate data at the most opportune time. The nAide module of NterAKT allows a two-way communication between the brand and its employees via quiz, contest, staff feedback, leaderboards etc.
With a smarter product catalog, NterAKT makes it easy for the consumers to find products at the store, which in turn, allows the store staff to provide the best assistance to their consumers. nAble delivers engaging, attractive and attention-grabbing multimedia content, and offers accurate and high value information on inventory or stock availability. It allows consumers to find their favorite brand/product and see them easily as they are organized in a collection-wise manner and categorized using specific labels, especially in large stores.
Users will also love the improved operational efficiency NterAKT brings to the table. The system automates crucial business workflows and significantly diminishes operational expenses. All these result to increased customer loyalty. NterAKT also provides personalized and context-aware recommendations for a very positive consumer experience.
Show MoreOverview of NterAKT Features
- nGage Module
- Interactive Dashboard
- Delight Meter
- Control Center
- Digital Customer Insight Management
- Questionnaires
- User Ratings
- Customized Ratings
- nAble Module
- Digital Product Catalog
- Social Integration
- Order Management
- Seamless Navigation
- Inventory Details
- Predictive Analytics
- nAide Module
- Real-time Content Sharing
- Quiz
- Contests
- Dynamic Leaderboard
- Staff Feedback and Evaluation
- Rewards System
- Dynamic Assignments
What Problems Will NterAKT Solve?
1. Real-time customer insights
With the manual techniques, there is a delay in obtaining customer feedback and hence, there is a substantial waste of time. It requires, nearly, 7 to 8 days for getting access to the customer insights and feedback from multiple channels. The analytics are very basic and actionable insights are not readily available.
The nGage module of NterAKT lets you have faster access to customer insights and feedback from all channels. It helps retailers to review and improve consumer experience for the next in-store visit by collecting, analyzing and acting on customer feedback in real-time.
Features: nGage Module, Interactive Dashboard, Delight Meter, Control Center, Digital Customer Insight Management, Questionnaires, User Ratings, Customized Ratings.
2. Seamless shopping experience
Locating products at a store sometimes become a challenging task for customers visiting the store. Also the store staff need to have the right information about the products to enable customers take make informed purchased decisions.
The nAble module of NterAKT addresses this issue by providing customers a personalized view of the products they wish to buy. The consumer is able to know the particular aisle from where he/she will get the desired product/brand. Information regarding the inventory or stock availability is of prime concern. nAble provides accurate and valuable information regarding the same.
Features: nAble Module, Digital Product Catalog, Social Integration, Order Management, Seamless Navigation, Inventory Details, Predictive Analytics.
3. Employee engagement re-imagined
The front-line staff in a retail store if often not well-equipped with the right product information at the right time. Also, disengaged employees can in turn result in poor customer satisfaction.
The nAide module of NterAKT provides relevant information to the staff, improves training effectiveness and ensures better engagement between the staff and end-users.
Awards & Quality Certificates
NterAKT Position In Our Categories
Keeping in mind businesses have their own business needs, it is reasonable that they steer clear of deciding on an all-in-one, ideal business application. Be that as it may, it would be difficult to try to pinpoint such application even among recognizable software products. The efficient thing to undertake is to take note of the numerous critical functions that necessitate scrutiny including major features, price terms, skill levels of staff members, organizational size, etc. Thereafter, you should follow through your research comprehensively. Read some NterAKT evaluations and look into each of the software options in your list more closely. Such well-rounded research makes sure you stay away from ill-fitting applications and select the one which meets all the features your company requires for optimal results.
Position of NterAKT in our main categories:
TOP
500
NterAKT is one of the top 500 CRM Software products
There are trendy and widely used solutions in each software group. But are they necessarily the best fit for your enterprise’s special requirements? A popular software product may have thousands of users, but does it provide what you need? For this reason, do not blindly invest in popular systems. Read at least a few NterAKT CRM Software reviews and consider the factors that you desire in the software such as the cost, main features, available integrations etc. Then, choose a few solutions that fit your wants. Check out the free trials of these apps, read online comments, get explanations from the maker, and do your homework systematically. This exhaustive homework is sure to aid you choose the most excellent software application for your organization’s special requirements.
How Much Does NterAKT Cost?
NterAKT Pricing Plans:
Free Trial
What are NterAKT pricing details?
NterAKT Pricing Plans:
Free Trial
Pricing information is available upon request. Contact the vendor directly to get a quote for your company.
User Satisfaction
Positive Social Media Mentions
12
Negative Social Media Mentions
0
We realize that when you make a decision to buy a CRM Software it’s important not only to see how professionals evaluate it in their reviews, but also to discover if the real clients and businesses that use it are actually satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and NterAKT reviews across a broad array of social media sites. The information is then presented in a simple to understand form revealing how many customers had positive and negative experience with NterAKT. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NterAKT?
NterAKT integrates seamlessly with different CRMs, loyalty systems, and Point-of-Sale (POS).
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