NterAKT Review
What is NterAKT?
NterAKT is a digital customer engagement suite that is loaded wit tools and pre-built applications designed to enable allows clients, specifically retailers, to provide positive end-customer experience during interaction with their staff. The system aims to improve customer loyalty and increase the probability of bringing repeat end-customers and achieve multiple repeat transactions. The NterAKT platform is created to significantly increase cost effectiveness and eliminate the manually intensive processes that comes in achieving highly productive customer relationships.
Branded as a one-stop solution for digital customer engagement NterAKT, a digital customer engagement platform from RapidValue provides brands with the tools and features they need to enhance customer experience by delivering high quality, actionable business insights. It allows brands to measure and meet (or even exceed) consumers expectations, and resolve critical customer issues faster.
Show MoreOverview of NterAKT Benefits
NterAKT offers Business-tailored modules that can be tweaked and modified to suit and meet your business needs and requirements. The platform also comes with a number of pre-built, easy-to-deploy application applications for fast and easy deployment out of the box.
The system improves the decision making process for users as NterAKT provides real-time actionable business insights. With the nGage module, businesses attain accurate, reliable and correct information without much delay, thus helping in elevating store performance and dramatically enhancing customer satisfaction.
The NterAKT system results to empowered front-line staff as it helps in forging a better connection between your brand and store staff. This is achieved by providing staff with the adequate and accurate data at the most opportune time. The nAide module of NterAKT allows a two-way communication between the brand and its employees via quiz, contest, staff feedback, leaderboards etc.
With a smarter product catalog, NterAKT makes it easy for the consumers to find products at the store, which in turn, allows the store staff to provide the best assistance to their consumers. nAble delivers engaging, attractive and attention-grabbing multimedia content, and offers accurate and high value information on inventory or stock availability. It allows consumers to find their favorite brand/product and see them easily as they are organized in a collection-wise manner and categorized using specific labels, especially in large stores.
Users will also love the improved operational efficiency NterAKT brings to the table. The system automates crucial business workflows and significantly diminishes operational expenses. All these result to increased customer loyalty. NterAKT also provides personalized and context-aware recommendations for a very positive consumer experience.
Show MoreOverview of NterAKT Features
- nGage Module
- Interactive Dashboard
- Delight Meter
- Control Center
- Digital Customer Insight Management
- Questionnaires
- User Ratings
- Customized Ratings
- nAble Module
- Digital Product Catalog
- Social Integration
- Order Management
- Seamless Navigation
- Inventory Details
- Predictive Analytics
- nAide Module
- Real-time Content Sharing
- Quiz
- Contests
- Dynamic Leaderboard
- Staff Feedback and Evaluation
- Rewards System
- Dynamic Assignments
What Problems Will NterAKT Solve?
1. Real-time customer insights
With the manual techniques, there is a delay in obtaining customer feedback and hence, there is a substantial waste of time. It requires, nearly, 7 to 8 days for getting access to the customer insights and feedback from multiple channels. The analytics are very basic and actionable insights are not readily available.
The nGage module of NterAKT lets you have faster access to customer insights and feedback from all channels. It helps retailers to review and improve consumer experience for the next in-store visit by collecting, analyzing and acting on customer feedback in real-time.
Features: nGage Module, Interactive Dashboard, Delight Meter, Control Center, Digital Customer Insight Management, Questionnaires, User Ratings, Customized Ratings.
2. Seamless shopping experience
Locating products at a store sometimes become a challenging task for customers visiting the store. Also the store staff need to have the right information about the products to enable customers take make informed purchased decisions.
The nAble module of NterAKT addresses this issue by providing customers a personalized view of the products they wish to buy. The consumer is able to know the particular aisle from where he/she will get the desired product/brand. Information regarding the inventory or stock availability is of prime concern. nAble provides accurate and valuable information regarding the same.
Features: nAble Module, Digital Product Catalog, Social Integration, Order Management, Seamless Navigation, Inventory Details, Predictive Analytics.
3. Employee engagement re-imagined
The front-line staff in a retail store if often not well-equipped with the right product information at the right time. Also, disengaged employees can in turn result in poor customer satisfaction.
The nAide module of NterAKT provides relevant information to the staff, improves training effectiveness and ensures better engagement between the staff and end-users.
Awards & Quality Certificates
NterAKT Position In Our Categories
Because companies have unique business demands, it is practical that they steer clear of selecting an all-encompassing, ”best” software. Nevertheless, it is troublesome to come across such a software solution even among recognizable software systems. The practical step to undertake can be to list the several chief aspects that entail careful thought including major features, costing, technical skill capability of staff, organizational size, etc. Then, you must follow through your research to a full extent. Read some NterAKT reviews and check out each of the software programs in your shortlist more closely. Such detailed research ascertain you drop ill-fitting apps and select the system which includes all the aspects your business requires.
Position of NterAKT in our main categories:
TOP
500
NterAKT is one of the top 500 CRM Software products
Each business has its own characteristics, and can call for a specific CRM Software solution that will be fit for their company size, type of customers and staff and even specific industry they deal with. We advise you don't count on getting a perfect software that will be suitable for each company no matter what their history is. It may be a good idea to read a few NterAKT CRM Software reviews first and even then you should pay attention to what the software is intended to do for your company and your workers. Do you need a simple and straightforward service with just basic features? Will you really use the advanced tools required by pros and large enterprises? Are there any specific features that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid solution that will match your budget.
How Much Does NterAKT Cost?
NterAKT Pricing Plans:
Free Trial
What are NterAKT pricing details?
NterAKT Pricing Plans:
Free Trial
Pricing information is available upon request. Contact the vendor directly to get a quote for your company.
User Satisfaction
Positive Social Media Mentions
12
Negative Social Media Mentions
0
We realize that when you decide to purchase a CRM Software it’s vital not only to learn how experts rank it in their reviews, but also to discover if the actual users and businesses that use it are genuinely content with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and NterAKT reviews across a vast range of social media sites. The data is then featured in an easy to digest form indicating how many users had positive and negative experience with NterAKT. With that information available you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NterAKT?
NterAKT integrates seamlessly with different CRMs, loyalty systems, and Point-of-Sale (POS).
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