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PHC Service FX Review

PHC Service FX
Our score: 6.7 User satisfaction: 99%

What is PHC Service FX?

PHC Service FX is a web based help desk software created to provide businesses and organizations a topnotch help desk system that will elevate their customer service to a higher level. PHC Service FX boasts of features that will provide unique user experience, fast and reliable customer support, and flexible construction that can cater to any business from various industries.

PHC Service FX is a product of PHC Software, a renowned business solutions developer that has provided effective business products to more than 29,000 companies and organizations.

 

 

Overview of PHC Service FX Benefits

PHC Service FX provides the following benefits to its users:

  • Have full control on customer-related transactions, tracking, and management
  • Create leads and opportunities to achieve business goals
  • Attain pre-set business goals
  • Offer clients with excellent customer support
  • Immediate access to information allows you to make decisions even while on the go
  • User friendly interface makes it easy for you to learn and use the software

 

Overview of PHC Service FX Features

  • fast and reliable support
  • use of one email for better management and organization
  • Immediate access to customer requests and ticket status
  • Delegate requests for faster response and resolution time
  • Determine shifts and trends with customer analytics
  • Manage your customer service requests

PHC Service FX Position In Our Categories

Keeping in mind businesses have special business demands, it is reasonable that they steer clear of seeking an all-in-one, ”best” solution. However, it would be futile to try to stumble on such an app even among popular software products. The correct step to undertake is to set down the several main factors that call for a analysis such as key features, packages, skill aptitude of staff, business size, etc. The second step is, you must double down on the product research systematically. Browse over some of these PHC Service FX evaluations and look over the other software programs in your list more closely. Such all-encompassing product research ascertains you keep away from poorly fit software products and pay for the system that offers all the benefits your company requires.

Position of PHC Service FX in our main categories:

TOP 100

PHC Service FX is one of the top 100 Help Desk Software products

PHC Service FX is also listed in the following subcategories:

It is crucial to keep in mind that virtually no service in the Help Desk Software category is going to be an ideal solution that can meet all the needs of various business types, sizes and industries. It may be a good idea to read a few PHC Service FX Help Desk Software reviews first as certain services can perform well just in a very small set of applications or be created with a really specific industry in mind. Others might operate with an intention of being simple and intuitive and consequently lack advanced elements welcomed by more experienced users. There are also software that support a wide group of users and give you a powerful feature toolbox, however this frequently comes at a more significant cost of such a solution. Be certain that you're aware of your requirements so that you buy a software that offers all the features you search for.

How Much Does PHC Service FX Cost?

PHC Service FX Pricing Plans:

Free Trial

Here are the PHC Service FX cost details:

PHC Service FX comes with three plans that cater to varying help desk needs of your organization.

Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.

Net Edition.
This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.

Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.

User Satisfaction

Positive Social Media Mentions 149
Negative Social Media Mentions 2

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PHC Service FX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PHC Service FX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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PHC Service FX Comparisons

What are PHC Service FX pricing details?

PHC Service FX Pricing Plans:

Free Trial

Here are the PHC Service FX cost details:

PHC Service FX comes with three plans that cater to varying help desk needs of your organization.

Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.

Net Edition.
This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.

Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.

What integrations are available for PHC Service FX?

The API of PHC FX

With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.

PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.

Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.

If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.

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Reviewed By Nestor Gilbert
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