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Pivotal CRM Review
What is Pivotal CRM?
Pivotal CRM is a fully featured cloud-hosted CRM designed to integrate, streamline and automate service and support requests with sales opportunities like upselling and cross-selling. It helps sales reps to leverage the most ROI off their prospects, while giving managers visibility across their team’s activities and deals and tools for accurate sales forecasting.
The software suits business of any size looking for marketing, salesforce and service automation. The vendor also provides full management service and hosting for on-premise setup.
Pivotal CRM is designed on Microsoft .NET architecture and hosted on Amazon Services. It is configurable to the business processes of various industries like manufacturing, service & support, finance & administration and supply chain.
Among others, Pivotal CRM fast tracks your sales cycle and increases the potential for repeat sales for more revenues. It also empowers sales teams to follow the most viable and leads and realize for themselves better results, boosting their work morale. From the customer’s perspective, queries or concerns are immediately addressed by your reps and product and services are better matched with customer needs, leading to higher customer satisfaction rating.
A separate Pivotal CRM Services, a suite of online technical resources, training and consulting as pre- and post-implementation support to ensure the system is customized to your specific processes. The service also provides training to ensure user adoption and assess the overall system efficiency to your organization on a regular basis.
Show MoreOverview of Pivotal CRM Benefits
Pivotal CRM shortens your sales cycle, allowing you to meet targets faster. With automated processes that allows for picking the most viable leads, a small sales team can concentrate on quality prospects and optimize its resources, leading to higher conversion rates.
Likewise, once individual targets are being met, employee morale is reinforced and, overall, the company becomes even more competitive and profitable. Sales reps can focus on creating more quality deals instead of being bogged down by false leads and admin tasks. With mobile access, reps can also access customer data anywhere and from any internet-enabled device.
Pivotal CRM also makes it easy to personalize your sales strategy. It unearths customer needs, interests and concerns, allowing your reps to address them with pinpoint accuracy.
For the B2B industry, the system helps you build closer and long-term relationship with clients leveraging transparency, accuracy and actionable insights.
A derivative benefit with Pivotal CRM is that it is part of the Aptean suite of CRM solutions. Should you need to scale or add more functionalities, it is easy to natively integrate Pivotal CRM. Aptean also offers an extensive knowledge management system and IT helpdesk, plus its acquired Onyx CRM software.
Show MoreOverview of Pivotal CRM Features
- Sales Force Automation
- Marketing Automation
- Service Automation
- Partner Automation
- Mobile CRM
Pivotal CRM Position In Our Categories
Keeping in mind businesses have special business-related requirements, it is reasonable they avoid paying for an all-encompassing, “perfect” software. Having said that, it is hard to come across such an app even among well-known software solutions. The rational thing to undertake would be to tabulate the various important functions which need careful thought such as crucial features, price terms, technical skill ability of the employees, organizational size, etc. Then, you should conduct the product research fully. Go over some Pivotal CRM evaluations and look over the other applications in your shortlist more closely. Such well-rounded research ascertains you steer clear of unsuitable apps and pay for the system which offers all the benefits your business requires.
Position of Pivotal CRM in our main categories:
TOP
500
Pivotal CRM is one of the top 500 CRM Software products
If you are considering Pivotal CRM it may also be a good idea to check out other subcategories of CRM Software listed in our base of B2B software reviews.
Every organization has different needs and needs a system that can be personalized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no system can proffer perfect features off-the-shelf. When you look for a software system, first be sure what you need it for. Read some Pivotal CRM CRM Software reviews and ask yourself do you need basic tools or do you want advanced tools? Are there any industry-specific features that you are seeking? Get the answers to these questions to assist your search. There are multiple aspects that you need to mull over and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, use a few free trials, and finally choose the system that offers all that you require to improve your firm efficiency and productivity.
How Much Does Pivotal CRM Cost?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Pivotal CRM pricing details?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pivotal CRM pricing is available by quote only. Contact the vendor.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We realize that when you decide to purchase a CRM Software it’s important not only to see how professionals rank it in their reviews, but also to discover if the real people and enterprises that bought it are genuinely content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Pivotal CRM reviews across a wide range of social media sites. The data is then displayed in an easy to understand way revealing how many users had positive and negative experience with Pivotal CRM. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
- Dutch
- Polish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Pivotal CRM?
Pivotal CRM integrates with the following:
- Siebel
- Amdocs/Clarify
- SAP
- Salesforce.com
- Remedy
- Onyx
- Amazon Web Services
- Qlikview Analytics
Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.
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