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Pivotal CRM Review
What is Pivotal CRM?
Pivotal CRM is a fully featured cloud-hosted CRM designed to integrate, streamline and automate service and support requests with sales opportunities like upselling and cross-selling. It helps sales reps to leverage the most ROI off their prospects, while giving managers visibility across their team’s activities and deals and tools for accurate sales forecasting.
The software suits business of any size looking for marketing, salesforce and service automation. The vendor also provides full management service and hosting for on-premise setup.
Pivotal CRM is designed on Microsoft .NET architecture and hosted on Amazon Services. It is configurable to the business processes of various industries like manufacturing, service & support, finance & administration and supply chain.
Among others, Pivotal CRM fast tracks your sales cycle and increases the potential for repeat sales for more revenues. It also empowers sales teams to follow the most viable and leads and realize for themselves better results, boosting their work morale. From the customer’s perspective, queries or concerns are immediately addressed by your reps and product and services are better matched with customer needs, leading to higher customer satisfaction rating.
A separate Pivotal CRM Services, a suite of online technical resources, training and consulting as pre- and post-implementation support to ensure the system is customized to your specific processes. The service also provides training to ensure user adoption and assess the overall system efficiency to your organization on a regular basis.
Show MoreOverview of Pivotal CRM Benefits
Pivotal CRM shortens your sales cycle, allowing you to meet targets faster. With automated processes that allows for picking the most viable leads, a small sales team can concentrate on quality prospects and optimize its resources, leading to higher conversion rates.
Likewise, once individual targets are being met, employee morale is reinforced and, overall, the company becomes even more competitive and profitable. Sales reps can focus on creating more quality deals instead of being bogged down by false leads and admin tasks. With mobile access, reps can also access customer data anywhere and from any internet-enabled device.
Pivotal CRM also makes it easy to personalize your sales strategy. It unearths customer needs, interests and concerns, allowing your reps to address them with pinpoint accuracy.
For the B2B industry, the system helps you build closer and long-term relationship with clients leveraging transparency, accuracy and actionable insights.
A derivative benefit with Pivotal CRM is that it is part of the Aptean suite of CRM solutions. Should you need to scale or add more functionalities, it is easy to natively integrate Pivotal CRM. Aptean also offers an extensive knowledge management system and IT helpdesk, plus its acquired Onyx CRM software.
Show MoreOverview of Pivotal CRM Features
- Sales Force Automation
- Marketing Automation
- Service Automation
- Partner Automation
- Mobile CRM
Pivotal CRM Position In Our Categories
Bearing in mind businesses have distinct business-related requirements, it is only sensible that they steer clear of purchasing an all-in-one, “perfect” software product. However, it would be futile to try to stumble on such an app even among popular software products. The practical step to undertake would be to note down the varied chief factors that call for a scrutiny including major features, price terms, technical skill ability of staff, company size, etc. Thereafter, you must follow through the research through and through. Have a look at these Pivotal CRM analyses and check out the other software options in your shortlist more closely. Such detailed research guarantee you keep away from poorly fit software solutions and buy the one which has all the benefits your business requires to realize efficiency.
Position of Pivotal CRM in our main categories:
TOP
500
Pivotal CRM is one of the top 500 CRM Software products
If you are considering Pivotal CRM it might also be sensible to analyze other subcategories of CRM Software listed in our base of SaaS software reviews.
Enterprises have different wants and requirements and no software application can be just right in such a condition. It is futile to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The intelligent thing to do would be to customize the system for your specific requirements, worker skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized leading solutions. Though these may be widely used, they may not be the perfect fit for your unique wants. Do your research, look into each short-listed system in detail, read a few Pivotal CRM CRM Software reviews, call the maker for explanations, and finally choose the product that provides what you want.
How Much Does Pivotal CRM Cost?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Pivotal CRM pricing details?
Pivotal CRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pivotal CRM pricing is available by quote only. Contact the vendor.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We are aware that when you make a decision to buy a CRM Software it’s important not only to find out how professionals score it in their reviews, but also to find out whether the actual people and companies that purchased it are actually content with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Pivotal CRM reviews across a broad range of social media sites. The data is then featured in a simple to understand way showing how many customers had positive and negative experience with Pivotal CRM. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
- Dutch
- Polish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Pivotal CRM?
Pivotal CRM integrates with the following:
- Siebel
- Amdocs/Clarify
- SAP
- Salesforce.com
- Remedy
- Onyx
- Amazon Web Services
- Qlikview Analytics
Likewise, Pivotal CRM has an extensive API library that can be configured to integrate with almost any CRM system to streamline setup costs. The API also allows for integration of the CRM’s user details, case background, process linkage, email response synchronization, SSO and other standard CRM data fields.
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