ThoughtBuzz Review
What is ThoughtBuzz?
ThoughtBuzz is a social media management and monitoring platform that allows businesses of various sizes to easily and effectively manage and publish their social media profiles. It provides real-time insights into the success and performance of social media campaigns and activities.
The mobile-friendly and fully managed platform helps identify key trends and influencers for better engagement and promotion on the social media. The core platform offers Social Media Management, Social Customer Engagement, Social Listening, Collaboration, Social Analytics and Governance. The platform helps businesses elevate their branding, marketing and social-media activities through its full-spectrum analysis, which is deeply integrated into the social-media management. The platform offers powerful social media monitoring and data mining capabilities and is highly scalable according to individual requirements and business needs.
Show MoreOverview of ThoughtBuzz Benefits
The Social Media Management module allows creating custom feeds from different social profiles such as Facebook, YouTube, Instagram and Twitter, which are all viewable in a single dashboard. One-click scheduling and publishing saves time and makes it easier to post on multiple social media sites according to local time. Social Customer Engagement is designed to deliver social customer services that are impactful and help build customer loyalty.
The social inbox provides a single hub to view conversations from different social media channels, while unified customer profiles allow importing social followers/fans in real-time. Complete interaction history is also available, allowing organizations to deliver more personalized and contextual response. Prioritization features ensure that important conversations are dealt immediately according to pre-defined priority rules.
The Social Listening module provides data from millions of sources, including forums, blogs, social networks, news, RSS and more and supports hashtag tracking for Twitter and Instagram. The benchmarking features allow tracking competitor keywords, which provide a deep insight into what the competition is doing and what works for them. The collaboration features ensure transparency and include context passing and expert recommendations. The Social Analytics and insights help businesses make more informed decisions using cross-platform holistic social insights, including social customer, conversation, team, influencer and competition insights. Governance process workflows provide better control and help control social media content more effectively. Audit trails help protect brands against mishandlings and provide detailed logs of each system interaction.
Show MoreOverview of ThoughtBuzz Features
- Social Media Management
- Multiple Social Profiles Feeds
- Post Scheduling and Publishing
- Localized time-zone posting
- Content drafts
- Notifications workspace
- Social Customer Engagement
- Social Inbox
- Unified customer profiles
- Response templates
- Conversation history
- Case management
- Priority rules
- Tagging
- Social listening
- Source monitoring
- Keyword grouoing
- Hashtag tracking
- Competitive benchmarking
- Unified social trends
- Collaboration
- Context passing
- Expert recommendation
- Social Analytics
- Account, customer, conversation, team, influencer and competition insights
- Governance
- Approval workflows
- SLA administration
- Roles and permissions
- Audit trails
- Configurable notifications and alerts
ThoughtBuzz Position In Our Categories
Since companies have distinctive business-related wants, it is rational that they avoid selecting a one-size-fits-all, ”best” software solution. Just the same, it would be almost impossible to try to stumble on such a software system even among branded software solutions. The best step to undertake is to tabulate the different major factors which call for a scrutiny such as important features, price plans, technical skill levels of the employees, company size, etc. The second step is, you must perform the research comprehensively. Browse over these ThoughtBuzz evaluations and scrutinize the other solutions in your list more closely. Such comprehensive research guarantees you keep away from mismatched applications and pay for the one that includes all the features your business requires.
Position of ThoughtBuzz in our main categories:
TOP
200
ThoughtBuzz is one of the top 200 Customer Experience Management Software products
TOP
100
ThoughtBuzz is one of the 100 Reputation Management Software products
TOP
100
ThoughtBuzz is one of the top 100 Social Media Management Tools products
If you are considering ThoughtBuzz it could also be a good idea to check out other subcategories of Customer Experience Management Software listed in our database of B2B software reviews.
It is essential to note that almost no service in the Customer Experience Management Software category will be a perfect solution able to meet all the needs of all business types, sizes and industries. It may be a good idea to read a few ThoughtBuzz Customer Experience Management Software reviews first as specific software may dominate only in a very small group of applications or be created with a really specific industry in mind. Others can function with a goal of being simple and intuitive and as a result lack advanced functions needed by more experienced users. There are also software that focus on a wide group of customers and give you a powerful feature base, however this in most cases comes at a higher price of such a service. Make sure you're aware of your requirements so that you select a service that provides specifically the features you look for.
How Much Does ThoughtBuzz Cost?
ThoughtBuzz Pricing Plans:
Free Trial
Sample pack
Free
Starter pack
$5.78/mo
Pro pack
$143.86/mo
Enterprise pack
By quote
What are ThoughtBuzz pricing details?
ThoughtBuzz Pricing Plans:
Free Trial
Sample pack
Free
Starter pack
$5.78/mo
Pro pack
$143.86/mo
Enterprise pack
By quote
ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Sample pack: Free
- Five keywords
- One track
- Two social profiles
- One user login
- 45 days data history (excluding Facebook and Twitter)
- 5,000 results/month
- Two social public pages
- Reporting
Starter pack: 8 Singapore Dollars/month (US$5.78/mo)
- 10 keywords
- 1 track
- 5 social profiles
- Private messages
- 2 user logins
- 90 days data history (excluding Facebook and Twitter)
- 10,000 results/month
- 8 social public pages
- Reporting
Pro pack: 199 Singapore Dollars/month (US$143.86/mo)
- 20 keywords
- 2 tracks
- 10 social profiles
- Private messages
- 3 user logins
- 120 days data history (excluding Facebook and Twitter)
- 30,000 results/month
- 15 social public pages
- Reporting
Enterprise pack: By quote
- 25-unlimited keywords
- 5-unlimited track
- 25-unlimited social profiles
- Private messages
- 5-unlimited user logins
- 180 days data history (excluding Facebook and Twitter)
- Unlimited results/month
- 25-unlimited social public pages
- Reporting
- API
User Satisfaction
Positive Social Media Mentions
17
Negative Social Media Mentions
0
We realize that when you choose to buy a Customer Experience Management Software it’s important not only to learn how experts score it in their reviews, but also to discover whether the actual people and companies that bought this software are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ThoughtBuzz reviews across a broad range of social media sites. The information is then presented in an easy to digest way showing how many customers had positive and negative experience with ThoughtBuzz. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ThoughtBuzz?
ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
ThoughtBuzz
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular ThoughtBuzz Alternatives
Top Competitors To ThoughtBuzz By Price
Product name:
Price:
by quote
by quote
Trending Customer Experience Management Software Reviews
8.0
100%
6.9
93%
ThoughtBuzz Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?