ThoughtBuzz is a social media management and monitoring platform that allows businesses of various sizes to easily and effectively manage and publish their social media profiles. It provides real-time insights into the success and performance of social media campaigns and activities.
The mobile-friendly and fully managed platform helps identify key trends and influencers for better engagement and promotion on the social media. The core platform offers Social Media Management, Social Customer Engagement, Social Listening, Collaboration, Social Analytics and Governance. The platform helps businesses elevate their branding, marketing and social-media activities through its full-spectrum analysis, which is deeply integrated into the social-media management. The platform offers powerful social media monitoring and data mining capabilities and is highly scalable according to individual requirements and business needs.
Show MoreThe Social Media Management module allows creating custom feeds from different social profiles such as Facebook, YouTube, Instagram and Twitter, which are all viewable in a single dashboard. One-click scheduling and publishing saves time and makes it easier to post on multiple social media sites according to local time. Social Customer Engagement is designed to deliver social customer services that are impactful and help build customer loyalty.
The social inbox provides a single hub to view conversations from different social media channels, while unified customer profiles allow importing social followers/fans in real-time. Complete interaction history is also available, allowing organizations to deliver more personalized and contextual response. Prioritization features ensure that important conversations are dealt immediately according to pre-defined priority rules.
The Social Listening module provides data from millions of sources, including forums, blogs, social networks, news, RSS and more and supports hashtag tracking for Twitter and Instagram. The benchmarking features allow tracking competitor keywords, which provide a deep insight into what the competition is doing and what works for them. The collaboration features ensure transparency and include context passing and expert recommendations. The Social Analytics and insights help businesses make more informed decisions using cross-platform holistic social insights, including social customer, conversation, team, influencer and competition insights. Governance process workflows provide better control and help control social media content more effectively. Audit trails help protect brands against mishandlings and provide detailed logs of each system interaction.
Show MoreSince companies have particular business-related requirements, it is only prudent that they abstain from preferring a one-size-fits-all, “perfect” system. Just the same, it would be futile to come across such a software product even among sought-after software products. The efficient step to undertake is to narrow down the numerous critical factors which require examination such as critical features, packages, technical skill ability of the employees, business size, etc. After which, you must follow through the product research fully. Have a look at some of these ThoughtBuzz reviews and check out the other software products in your shortlist more closely. Such all-encompassing research guarantee you keep away from unfit applications and select the one which delivers all the aspects your business requires.
Position of ThoughtBuzz in our main categories:
ThoughtBuzz is one of the top 200 Customer Experience Management Software products
ThoughtBuzz is one of the 100 Reputation Management Software products
ThoughtBuzz is one of the top 100 Social Media Management Tools products
If you are considering ThoughtBuzz it might also be a good idea to check out other subcategories of Customer Experience Management Software collected in our base of B2B software reviews.
Every enterprise has its own characteristics, and may call for a particular type of Customer Experience Management Software solution that will be designed for their business size, type of clients and staff and even particular industry they cater to. It's not wise to count on locating a perfect services that will be suitable for every business regardless of their history is. It may be a good idea to read a few ThoughtBuzz Customer Experience Management Software reviews first and even then you should pay attention to what the software is supposed to do for your company and your workers. Do you need a simple and straightforward app with just basic features? Will you really make use of the advanced functionalities required by experts and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a reliable software that will fit your budget.
ThoughtBuzz Pricing Plans:
Free
$5.78/mo
$143.86/mo
By quote
ThoughtBuzz Pricing Plans:
Free Trial
Sample pack
Free
Starter pack
$5.78/mo
Pro pack
$143.86/mo
Enterprise pack
By quote
ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:
Sample pack: Free
Starter pack: 8 Singapore Dollars/month (US$5.78/mo)
Pro pack: 199 Singapore Dollars/month (US$143.86/mo)
Enterprise pack: By quote
We are aware that when you make a decision to buy a Customer Experience Management Software it’s vital not only to see how experts evaluate it in their reviews, but also to discover whether the actual clients and companies that bought it are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ThoughtBuzz reviews across a broad array of social media sites. The data is then presented in an easy to understand form showing how many customers had positive and negative experience with ThoughtBuzz. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.
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ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.
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