UserTest Review
What is UserTest?
UserTest.io is a SaaS remote usability testing tool that enables companies and organizations to test their websites or prototypes for functionality and usability so that issues are discovered and solutions are validated and implemented based on real-time user insights.
Companies who avail of UserTest.io usability testing services can choose to test their sites, apps, or prototypes using their own batch of testers or have their sites tested by UserTest.io’s own roster of professional testers.
Either package is designed to gather real-time feedback that are analyzed and used to identify both flaws and opportunities that hamper or improve user experience, increase conversions, and ultimately boost their ROI.
Show MoreOverview of UserTest Benefits
UserTest.io is extremely cheap compared to other similar solutions. It’s strongest selling point is its affordability. You basically have a cost-effective platform to gather real-time feedback on your website and make the necessary adjustments and tweaks to further improve your site’s user experience based on actual user-insights.
You can choose to use the tool and have your own batch of testers log to your websites or prototypes and record their experience for their usability, functionality, navigation, etc. Or you can choose to opt to have UserTest.io’s own professional testers check your sites and hear their expert opinion on your site’s navigation, ease of use, design, and more.
With UserTest.io, you get actionable insights through video recordings that show your user actions and behavior while they were on your site. You are able to determine the reason behind their actions and derive insights that you can use to base your improvements and enhancements on.
Unlike most site usability tools, UserTest.io delivers all testers’ feedback within 24 hours. This functionality allows you to make the necessary changes and revisions in your designs as well as address problems that hamper user experience.
You can even run simultaneous tests to make detailed comparisons and discover solutions that you would have never seen otherwise.
Show MoreOverview of UserTest Features
- Feedback within 24 hours
- Unlimited Tasks
- Vault of Testers
- Recruit Testers
- High Quality Video
- Sharing and Downloading
What Problems Will UserTest Solve?
1. Decreasing conversion rates
Most analytics tools will show you where the problems are occurring, but won’t go into details as to why. With remote user testing via UserTest.io, you are able to identify critical usability problems and discover insights as to how and why users do what they do on your site, prototype or web-app.
2. User Research
User research needs to happen across 4 pinnacle stages, to gain insight to how your website or prototype is performing. Remote user testing is an ideal approach in gauging how your users perceive your product post-launch, during development and once published live.
Awards & Quality Certificates
UserTest Position In Our Categories
Since businesses have distinctive business-related needs, it is only prudent that they abstain from subscribing to an all-in-one, ”best” software solution. Just the same, it would be futile to try to come across such a software solution even among branded software solutions. The correct step to undertake should be to shortlist the various key functions which necessitate consideration such as key features, price plans, skill competence of staff, company size, etc. After which, you should double down on the research thoroughly. Have a look at some UserTest reviews and explore each of the applications in your list in detail. Such comprehensive product investigation guarantee you circumvent poorly fit software solutions and subscribe to the one that has all the function your business requires.
Position of UserTest in our main categories:
TOP
500
UserTest is one of the top 500 CRM Software products
Since each company has specific business requirements, it is sensible for them to desist from searching for a one-size-fits-all perfect software application. Needless to say, it would be useless to try to find such a platform even among widely used software applications. The clever thing to do would be to list the various essential factors that require consideration such as key features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some UserTest Reviews Management Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive homework can make certain you weed out ill-fitting platforms and zero in on the solution that provides all the features you require for business success.
How Much Does UserTest Cost?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
What are UserTest pricing details?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
UserTest offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Your Own Testers – $13/tester
- Set your own incentive
- Desktop testing only
- Share and download
- Dedicated success manager
- Live Chat support via Intercom
UserTest Qualified Testers – $23/tester
- Incentivised testers
- Desktop and mobile testing
- Share and download
- Worldwide user base
- Advanced pre-screening
- Dedicated success manager
- Live chat support via Intercom
Enterprise Solution – Custom Enterprise Pricing
- All features from Qualified Testers
- Recruitment, analysis, and recommendations
- UX and analytics reporting
User Satisfaction
Positive Social Media Mentions
30
Negative Social Media Mentions
2
We know that when you make a decision to buy a Reviews Management Software it’s important not only to find out how professionals rank it in their reviews, but also to discover whether the actual users and companies that purchased it are genuinely happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and UserTest reviews across a wide range of social media sites. The information is then presented in a simple to digest way indicating how many users had positive and negative experience with UserTest. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for UserTest?
No information available.
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