UserTest Review
What is UserTest?
UserTest.io is a SaaS remote usability testing tool that enables companies and organizations to test their websites or prototypes for functionality and usability so that issues are discovered and solutions are validated and implemented based on real-time user insights.
Companies who avail of UserTest.io usability testing services can choose to test their sites, apps, or prototypes using their own batch of testers or have their sites tested by UserTest.io’s own roster of professional testers.
Either package is designed to gather real-time feedback that are analyzed and used to identify both flaws and opportunities that hamper or improve user experience, increase conversions, and ultimately boost their ROI.
Show MoreOverview of UserTest Benefits
UserTest.io is extremely cheap compared to other similar solutions. It’s strongest selling point is its affordability. You basically have a cost-effective platform to gather real-time feedback on your website and make the necessary adjustments and tweaks to further improve your site’s user experience based on actual user-insights.
You can choose to use the tool and have your own batch of testers log to your websites or prototypes and record their experience for their usability, functionality, navigation, etc. Or you can choose to opt to have UserTest.io’s own professional testers check your sites and hear their expert opinion on your site’s navigation, ease of use, design, and more.
With UserTest.io, you get actionable insights through video recordings that show your user actions and behavior while they were on your site. You are able to determine the reason behind their actions and derive insights that you can use to base your improvements and enhancements on.
Unlike most site usability tools, UserTest.io delivers all testers’ feedback within 24 hours. This functionality allows you to make the necessary changes and revisions in your designs as well as address problems that hamper user experience.
You can even run simultaneous tests to make detailed comparisons and discover solutions that you would have never seen otherwise.
Show MoreOverview of UserTest Features
- Feedback within 24 hours
- Unlimited Tasks
- Vault of Testers
- Recruit Testers
- High Quality Video
- Sharing and Downloading
What Problems Will UserTest Solve?
1. Decreasing conversion rates
Most analytics tools will show you where the problems are occurring, but won’t go into details as to why. With remote user testing via UserTest.io, you are able to identify critical usability problems and discover insights as to how and why users do what they do on your site, prototype or web-app.
2. User Research
User research needs to happen across 4 pinnacle stages, to gain insight to how your website or prototype is performing. Remote user testing is an ideal approach in gauging how your users perceive your product post-launch, during development and once published live.
Awards & Quality Certificates
UserTest Position In Our Categories
Because businesses have specific business needs, it is only logical that they steer clear of seeking a one-size-fits-all, ideal business application. Nonetheless, it is hard to try to pinpoint such application even among sought-after software products. The best thing to undertake would be to take note of the varied important aspects which call for a research including major features, pricing, technical skill levels of staff, organizational size, etc. Next, you must double down on your research fully. Read some UserTest evaluations and scrutinize each of the solutions in your list in detail. Such well-rounded research can make sure you weed out ill-fitting apps and subscribe to the one that has all the aspects your business requires to achieve growth.
Position of UserTest in our main categories:
TOP
500
UserTest is one of the top 500 CRM Software products
Since each enterprise has unique business requirements, it is sensible for them to refrain from searching for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such an app even among market-leading software applications. The clever thing to do would be to jot down the various important factors that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some UserTest Reviews Management Software reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive groundwork can ensure you reject ill-fitting systems and select the app that provides all the elements you require for business success.
How Much Does UserTest Cost?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
What are UserTest pricing details?
UserTest Pricing Plans:
Free Trial
Your Own Testers
$13/tester
UserTest Qualified Testers
$23/tester
Enterprise Solution
Contact vendor
UserTest offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Your Own Testers – $13/tester
- Set your own incentive
- Desktop testing only
- Share and download
- Dedicated success manager
- Live Chat support via Intercom
UserTest Qualified Testers – $23/tester
- Incentivised testers
- Desktop and mobile testing
- Share and download
- Worldwide user base
- Advanced pre-screening
- Dedicated success manager
- Live chat support via Intercom
Enterprise Solution – Custom Enterprise Pricing
- All features from Qualified Testers
- Recruitment, analysis, and recommendations
- UX and analytics reporting
User Satisfaction
Positive Social Media Mentions
30
Negative Social Media Mentions
2
We are aware that when you make a decision to purchase a Reviews Management Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover if the actual people and businesses that bought it are genuinely satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and UserTest reviews across a broad range of social media sites. The data is then featured in a simple to digest form revealing how many users had positive and negative experience with UserTest. With that information available you will be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for UserTest?
No information available.
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