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Voxbone Review

Voxbone
Our score: 8.4 User satisfaction: 84%

What is Voxbone?

Voxbone is a business communications solution with a global network covering more than 60 countries. It lets you connect with customers across four continents and is ever expanding to include more area codes.

Voxbone also gives you the ability to add a new number international or local number to your repertoire instantly. You can effortlessly purchase it via the platform and immediately utilize it to accept calls from the latest setting of your expansion.

Moreover, you can expect that Voxbone gives you the best return on your investment as it owns its numbers and global VoIP infrastructure. Because of that, they can provide you with top-notch services akin to carriers minus the hassle.

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Overview of Voxbone Benefits

Global Network Coverage

Voxbone gives you a global network coverage through thousands of area codes across dozens of countries that span four continents. What this means is that even without the internet, you get the means to connect with customers and audiences as well as put up new businesses in new geographies without being hindered by communication gaps.

Carrier-Grade Services

Voxbone enables you to conduct your business with ease without the hassle of having to deal with complex contracts. The company owns its numbers as well as its VoIP infrastructure to provide you with top-notch voice and text services minus the carrier-grade difficulty.

Compliant Texting

Despite its wide coverage, the people behind Voxbone ensure that they cover all bases regarding compliance wherever the service offers SMS. This way, you can communicate via texting without being tangled in legal problems with authorities.

SMS Alerts

To make certain your intended recipient has received your message, Voxbone enables you to receive updates when the target has opened your SMS. Other than that, the application lets you send notifications to your customers when you need to update them regarding order confirmations, deliveries, arrivals, and billing.

Speech Analytics

Voxbone has a powerful speech analytics toolbox that can recognize messages in over 60 languages. Aside from that, the application lets you track the moods and tones of both your callers and agents for you to devise better approaches to your customers.

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Overview of Voxbone Features

  • SIP Trunks
  • Automated Number Ordering
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Shared Call Capacity
  • Porting
  • Two-Way Texting
  • Configurable SMS Campaigns
  • Geo-Redundancy
  • SMS Compliance
  • Delivery Reports
  • Speech to Text
  • Sentiment Analysis
  • API Integration

Voxbone Position In Our Categories

Since businesses have particular business-related needs, it is rational that they abstain from going for an all-in-one, “perfect” business program. Needless to say, it is difficult to chance on such application even among popular software products. The sensible step to undertake can be to write down the varied significant functions that require research including major features, price terms, skill competence of staff members, business size, etc. Then, you must follow through the research comprehensively. Have a look at some of these Voxbone evaluations and look into the other software options in your shortlist more closely. Such comprehensive product investigation guarantees you weed out mismatched software solutions and choose the one that includes all the function your company requires in sustaining growth.

Position of Voxbone in our main categories:

TOP 50

Voxbone is one of the top 50 Business Phone Systems products

If you are interested in Voxbone it might also be sensible to investigate other subcategories of Business Phone Systems collected in our base of SaaS software reviews.

It's essential to note that hardly any app in the Business Phone Systems category is an ideal solution able to fulfill all the goals of different company types, sizes and industries. It may be a good idea to read a few Voxbone Business Phone Systems reviews first as some services might perform well only in a really small set of applications or be designed with a really specific type of industry in mind. Others can function with an intention of being easy and intuitive and consequently lack complicated functionalities needed by more experienced users. You can also find software that focus on a broad group of customers and give you a complex feature toolbox, but this frequently comes at a more expensive cost of such a solution. Make sure you're aware of your requirements so that you pick a software that offers exactly the features you search for.

How Much Does Voxbone Cost?

Voxbone Pricing Plans:

Free Trial

Starter

Starts at $500.00/month

Growth

Starts at $2,500.00/month

Scale Up

Starts at $5,000.00/month

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What are Voxbone pricing details?

Voxbone Pricing Plans:

Free Trial

Starter

Starts at $500.00/month

Growth

Starts at $2,500.00/month

Scale Up

Starts at $5,000.00/month

Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.

Starter – starts at $500.00/month

Growth – starts at $2,500.00/month

Scale Up – starts at $5,000.00/month

Each Voxbone package includes the following:

  • Unlimited Local Landline Numbers
  • No Per-Minute Fees for Inbound Calls
  • Outbound Calling
  • Emergency Calling
  • Toll-Free Calling
  • Mobile, National, Toll-Free Numbers Purchase
  • Shared Call Capacity
  • Labs Apps Access
  • API Use

You also have the option to include the following add-ons to your chosen package:

  • Outbound Calling
  • Emergency Calling
  • SMS
  • Number Porting
  • Interconnection
  • Fax Support

User Satisfaction

Positive Social Media Mentions 36
Negative Social Media Mentions 4

We are aware that when you choose to purchase a Business Phone Systems it’s vital not only to see how experts rank it in their reviews, but also to check if the actual people and enterprises that purchased it are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Voxbone reviews across a wide array of social media sites. The information is then presented in an easy to understand format showing how many users had positive and negative experience with Voxbone. With that information available you will be prepared to make an informed buying choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Voxbone?

You can use the Voxbone API to customize the solution and to interface it with other applications.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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