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HappyFox Chat Review

HappyFox Chat
Our score: 8.1 User satisfaction: 100%

What is HappyFox Chat?

HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships, and provide a whole new and advanced customer experience. HappyFox Chat is a pretty simple and usable app, which nevertheless comes packed with useful live chat and automation features, a variety of seamless integrations to make it blend inside your software infrastructure, and the obvious and compulsory flexible pricing which makes it accessible to pretty much every user out there.

The main rationale behind HappyFox Chat was enabling fast support, which is exactly what the developers did so far. Agents take no more than few minutes to recognize customers and connect to them, sending automated, yet personalized messages. They are able to control the interaction flow because they have an insight on visitors’ behavior, and access to a robust database where all visitor information is being stored in advance. To make matters even better, HappyFox Chat is fully mobile optimized, and you can use it wherever you are, at any time.

Overview of HappyFox Chat Benefits

There are many ways to answer the question of why HappyFox Chat could be useful to your business, and live chat is only one of them. The reason why so many prominent companies choose to entrust their customer support to this provider is that they enjoy its simplified navigation, understandable dashboards, and above all – the extremelly high level of customization and personalization it provides. If you want to drill deeper, you will discover that you’re working with a tool that can be your CRM, marketing automation system, and project manager all in one.

HappyFox Chat is a context driven app which revolutionized live chat, and turned it into something companies don’t simply have, but want to do as well. They are able to include all of their agents, and to provide them a private collaboration channel where they can cooperate to provide the best customer experience possible. Just a sneak peak at the detailed database will be enough for them to discover all relevant information about a visitor, and to approach him in the most appropriate way. Needless to say, customers feel taken care of, and issues are solved quickly and accurately.

Besides, HappyFox Chat is not an app that will break the bank. If you’re a small company looking to maintain a modest support team, you can even use it for free. In case you decide to switch to an upper plan, the transition will be cheap, and painless, to put it that way. At the same time, you will enjoy a simplified set up procedure, where HappyFox Chat will simply click with Zapier, Zendesk, Sugar CRM, or whatever other app you’re using, and you won’t have to do anything about it.

Overview of HappyFox Chat Features

  • Unlimited Agents
  • Unlimited Chats
  • Chat History
  • Integration
  • Security
  • Customizable Widgets
  • Mini-Dashboards
  • Statistics & Analytics
  • Automated Notifications
  • Mobile Optimization

HappyFox Chat Position In Our Categories

Knowing that businesses have distinct business-related demands, it is rational that they steer clear of subscribing to an all-encompassing, ”best” software solution. At any rate, it is futile to try to stumble on such a software solution even among recognizable software solutions. The efficient step to undertake should be to spell out the varied chief functions which call for a inspection including key features, costing, skill aptitude of staff, business size, etc. Then, you must perform your research exhaustively. Have a look at some of these HappyFox Chat analyses and look over the other software systems in your list in detail. Such comprehensive research can make sure you avoid ill-fitting software products and pay for the one which meets all the benefits your company requires.

Position of HappyFox Chat in our main categories:

TOP 100

HappyFox Chat is one of the top 100 Customer Support Software products

HappyFox Chat is also listed in the following subcategories:

Organizations have different wants and requirements and no software application can be ideal in such a situation. It is futile to try to find a perfect out-of-the-box software system that meets all your business needs. The intelligent thing to do would be to customize the solution for your specific wants, worker skill levels, finances, and other elements. For these reasons, do not rush and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your unique needs. Do your research, investigate each short-listed platform in detail, read a few HappyFox Chat Live Chat Software reviews, call the seller for explanations, and finally choose the product that presents what you require.

How Much Does HappyFox Chat Cost?

HappyFox Chat Pricing Plans:

Free Trial

Free

Free

Popular

$14.99/agent/month

Mighty

$29.99/agent/month

Fantastic

$49.99/agent/month

Enterprise

$99.99/agent/month

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

User Satisfaction

Positive Social Media Mentions 108
Negative Social Media Mentions 0

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HappyFox Chat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HappyFox Chat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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HappyFox Chat Comparisons

What are HappyFox Chat pricing details?

HappyFox Chat Pricing Plans:

Free Trial

Free

Free

Popular

$14.99/agent/month

Mighty

$29.99/agent/month

Fantastic

$49.99/agent/month

Enterprise

$99.99/agent/month

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

What integrations are available for HappyFox Chat?

HappyFox Chat integrates with the following systems and applications:

  • BigCommerce
  • Google Analytics
  • Magento
  • Shopify
  • MailChimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Zapier
  • WordPress
  • Slack
  • Google Analytics
  • Mac App
  • Segment
  • Pipedrive
  • Mixpanel
  • Woo Commerce
  • Sugar CRM
  • Zendesk
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Reviewed By Louie Andre
Page last modified
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