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$200

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TrueChat REVIEW

Live Chat Software

No user reviews
USER SATISFACTION 93%
OUR SCORE 8.0

What is TrueChat?

TrueChat is a chat management application that offers robust functionalities and capabilities, allowing you to effectively engage your customers and stay connected with them even after your interactions, helping you create more loyal customers and turn visitors into paying clients. With TrueChat, you can interact with them in an instant the moment they need support or submit queries.

The software lets you engage your visitors via desktop or their mobile device through its multi-device integration. You can also handle multiple chat sessions and still, provide a unique customer experience that empowers them to perform your desired actions, increases customer loyalty, and encourages repeat business, driving growth for your business.

Overview of TrueChat Benefits

TrueChat is designed to help you bridge the gap and connect your business website to your customers to allow for seamless and instant interaction. The software simplifies chat management, giving you total control over your chat engagement and provide your customers with a positive journey from start to end, turning visitors into paying clients and promoting loyalty among your existing customers.

With TrueChat, you have a total picture of your website’s traffic and receive notifications when somebody visits your website. You also know where your visitors are located as the system shows you the IP address of your chat sessions. Such data gives you insights that you can use to further improve your service, determine areas of concern, and come to smart business decisions.

Mobile integration with Android allows you to receive pop-up messages from your visitors and engage them in real time to quickly address their concerns and deliver solutions. This live interaction functionality creates a positive impact on your visitors and turns every conversation into an interactive session your visitors surely appreciate. You are able to give them live support and associate every interaction with a premium user experience.

TrueChat comes with multiple chat management tools and dynamic response features, which empowers your chat agents to become more productive and effective at every point of interaction. As customers enjoy premium user experience, their loyalty to your brand increases.

Overview of TrueChat Features

  • Visitor Tracker
  • Pop-Up Notifications Per Visitor
  • Android App
  • IP Address Tracker
  • Active Website Visitor Tracking
  • Real-Time Interaction
  • Save and Email Chat History
  • Web Support
  • Multiple Chat Management

What Problems Will TrueChat Solve?

There are many advertising strategies to get visitors to your website, but when people visits the website and if they stuck-up with query, they will have to write email stating the concern, and the concern will not be resolved right at that point of time.

TrueChat’s team believes that if customer queries are addressed right when they are seeking it, that may help you convert more website visitors into your customers.

To bridge the gap between customers and the website owner TrueChat designed an Application which can help to interact with the customers instantly.

Features:

  • Track Total number of website visitors – Get a count of total number of visitors who have visited your website.
  • Get notified when somebody visits your website – you will get popup message when somebody visits your website.
  • Android APP – You will have this app integrated to the Android phone such that whenever you receive a query you will get instant popup message and you can reply to them in real time to get their queries solved.
  • Know the IP address of the chats – Feature to check IP address of the customers who interacts with you.
  • Track Total number of active website visitors – This is an advanced feature which give a count of visitors who are visiting your website right at that point of time.
  • Have live interaction with the website visitors – Can have Real Time interaction with the customers.
  • Save and Email chat history – you will be provided with a feature where you can save and also email the chat history for your further reference.
  • Web Support – This application can also be used in a web-browser as well as on Android.
  • Can interact will 10 people at a time – There is a possibility that you may come up with more queries at a time, this app supports the features wherein you can interact with 10 people at a time.

Awards & Quality Certificates

TrueChat Position In Our Categories

Position of TrueChat in our main categories:

200

TrueChat is one of the top 200 Customer Support Softwareproducts

200

TrueChat is one of the 200
Customer Support Software products


TrueChat is also listed in the following subcategories:

Category:Position:Category:Position:
Live Chat Software#42
Category:Position:
Live Chat Software#42

Each organization has different needs and needs a system that can be personalized for their size, kind of employees and buyers, and the specific industry they are in. For these reasons, no software can provide perfect functionality off-the-shelf. When you search a software app, first be sure what you need it for. Read some TrueChat reviews and ask yourself do you need basic functionality or do you require complex tools? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to aid your search. There are lots of factors that you need to consider and these include your finances, specific business needs, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the app that offers all that you want to improve your company competence and productivity.

How Much Does TrueChat Cost?

TrueChat Pricing Plans:
Free trial
Basic
$200/year
Standard
$300/year
Premium
$500/year

TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $200/year

  • Web Chat
  • 1 Agent
  • Basic Web Analytics
  • Dashboard
  • Web Notification

Standard – $300/year

  • Web Chat
  • 2 Agents
  • Standard Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

Premium – $500/year

  • Web Chat
  • 3 Agents
  • Advanced Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

User Satisfaction

We realize that when you make a decision to buy Live Chat Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TrueChat reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TrueChat. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

14

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Android
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

What are TrueChat pricing details?

TrueChat Pricing Plans:
Free trial
Basic
$200/year
Standard
$300/year
Premium
$500/year

TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $200/year

  • Web Chat
  • 1 Agent
  • Basic Web Analytics
  • Dashboard
  • Web Notification

Standard – $300/year

  • Web Chat
  • 2 Agents
  • Standard Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

Premium – $500/year

  • Web Chat
  • 3 Agents
  • Advanced Web Analytics
  • Dashboard
  • Web and Mobile Notification
  • Triggers
  • Android App

What integrations are available for TrueChat?

No information available.

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