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HP Service Anywhere REVIEW

Help Desk Software

1 user review
USER SATISFACTION 97%
OUR SCORE 8.1

What is HP Service Anywhere?

HP Service Anywhere is a popular SaaS suite that enables companies to incorporate system and user-generated data sourced from HP Autonomy IDOL (Intelligence Data Operating Layer), and HP Vertica for service self-management. Unlike other big data alternatives, Service Anywhere from HP delivers deeper insights to its users, thanks largely to its big data roots.

Overview of HP Service Anywhere Benefits

HP Service Anywhere brings a myriad of benefits to companies that opt to employ the cloud-based SaaS solution.

  • Improve IT service support and delivery processes across the complete lifecycle leveraging ITIL® industry best practices.
  • Promote proactive problem solving, user self-sufficiency and process improvement by delivering connected intelligence to ITSM users.
  • Implement effective peer to peer collaboration and IT agent chat to improve customer satisfaction and staff efficiency.
  • Accelerate time to production with easy configuration, quick deployment, and simple on-going maintenance.
  • By employing SaaS via the Cloud, users can access HP Service Anywhere from their PC, tablet or smartphone.
  • The single solution ensures the efficient management of IT-related incidents, tickets and requests to change phones and inventory.
  • The HP solution’s simplified approach improves efficiency, enhances agility and optimizes the management of business support processes.

Overview of HP Service Anywhere Features

  • ITIL Service Desk
  • Big Data
  • Social IT Management
  • Agile Continuous Delivery
  • Easy to Use

HP Service Anywhere Position In Our Categories

Position of HP Service Anywhere in our main categories:

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HP Service Anywhere is one of the top 50 Help Desk Software products

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HP Service Anywhere is one of the top 50
Help Desk Software products


If you are considering HP Service Anywhere it may also be a good idea to examine other subcategories of Best Help Desk Software collected in our base of B2B software reviews.Industry-Specific Help Desk Software, Service Desk Software

Each organization has different wants and requires a software that can be personalized for their size, kind of staff members and clients, and the specific industry they are in. For these reasons, no platform can offer perfect tools off-the-shelf. When you try to find a software app, first be sure what you require it for. Read some HP Service Anywhere reviews and ask yourself do you want basic functionality or do you require complex features? Are there any industry-specific features that you are seeking? Get the answers to these queries to help your search. There are multiple elements that you need to reflect on and these include your finances, particular business wants, your company size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the platform that provides all that you require to boost your company efficiency and productivity.

How Much Does HP Service Anywhere Cost?

HP Service Anywhere Pricing Plans:

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HP Service Anywhere reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HP Service Anywhere. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

181

NEGATIVE SOCIAL MENTIONS

7

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Technical details

Devices Supported
  • Windows
  • Android
  • Web-based
Language Support
  • English
  • Germany
  • Japan
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

HP Service Anywhere User Reviews

What are HP Service Anywhere pricing details?

HP Service Anywhere Pricing Plans:

Pricing information on HP Service Anywhere is available upon request. Users can try HP Service Anywhere for 30 days with no cost to see how this SaaS automated desk service can enhance their business IT service. The free trial version includes:

  • IT service desk that’s easy to use, administer, and configure
  • Data consolidated from all sources to solve and prevent user problems
  • Context-aware search that enables employees to help themselves
  • Powerful analytics to identify potential issues before they become problems
  • 30-day free trial with 10 concurrent users

What integrations are available for HP Service Anywhere?

No information available.

User reviews


1 Review

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Published 3 months ago
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HP Service Anywhere makes things simple and easy, as it converts SAW views and native operational dashboards into an entertaining experience, at least that's what our...



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