OnSIP Review
What is OnSIP?
OnSIP is a cloud-based, real-time business phone system designed by Junction Networks for small and medium-sized businesses. It’s a reliable VoIP phone service that leverages open-source Session Initiation Protocol (SIP) algorithm to provide low-cost cloud telephony solutions. The platform delivers powerful yet simple solutions with better features and flexibility than the traditional phone systems.
OnSIP can be configured in a host of ways to suit the unique needs and requirements of small and medium-sized businesses. It can also be deployed in one, or multiple locations with 5 to 50 employees and its system demands no additional equipment to install. Better still, the system integrates seamlessly with the underlying applications and give the user the freedom to choose the type of service (either pay as you go, unlimited, or a la carte) that suits them best.
Show MoreOverview of OnSIP Benefits
OnSIP is a powerfully simple business phone system that packs a punch in terms of reliable telephony features. It’s a flexible solution that allows you to scale your phone system so that it grows with your business with ease. The system delivers hosted VoIP and SIP trunking solutions that streamline the utilization of your IP PBX.
One highlight that makes OnSIP an interesting business solution is the availability of multiple plans. The platform provides metered plans with a fixed monthly rate and a per minute fees. It deviates from the norm by offering a pay as you go (PAYG) plan that includes a base rate fee per month, as well as a per minute fee for all calls. Although the plan includes a minimum monthly charge, it’s still a great business phone service for the budget-conscious businesses. In addition, the provider offers unlimited and metered calling plans that are identical to what other VoIP providers offer.
Another benefit is that OnSIP provides hosted VoIP service. This means OnSIP allows you to use their services, equipment, and servers to handle all aspects of your business communications. Better still, you don’t have to worry about software download or investing in expensive hardware; everything is expertly controlled in the cloud. The system’s equipment automatically routes all your calls over a powerful Public Switched Telephone Network (PSTN) to the hosted VoIP PBX system.
Additionally, OnSIP supports unified communications through the My.OnSIP portal. The portal comes with essential features including receiving calls, messaging coworkers, managing voicemail, and handling presence. It functions flawlessly on tablet and mobile devices to facilitate unprecedented mobility and allow you to communicate via your business number anywhere, anytime.
Show MoreOverview of OnSIP Features
- Personal attendant
- Auto attendant
- Voicemail
- Groups
- Web video calling
- Web voice calling
- Business hour rule
- Webphone
- SIP domain hosting
- Web calls links
- Multiparty video
- Call parking
- Enhanced music on hold
- Busy lamp field
- Announcements
- Dial by name directory
- Call recording
OnSIP Position In Our Categories
Since companies have distinctive business wants, it is prudent they abstain from paying for a one-size-fits-all, “perfect” system. At any rate, it would be futile to chance on such application even among recognizable software solutions. The rational thing to do should be to spell out the several key factors that entail careful thought such as major features, price plans, technical skill ability of the employees, business size, etc. Thereafter, you should follow through the product research exhaustively. Read some OnSIP evaluations and check out each of the software products in your shortlist more closely. Such comprehensive product research ascertain you take out unfit applications and subscribe to the one which has all the features your company requires.
Position of OnSIP in our main categories:
TOP
20
OnSIP is one of the top 20 Business Phone Systems products
Since each company has specific business wants, it is sensible for them to abstain from looking for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a system even among market-leading software applications. The smart thing to do would be to list the various essential elements that need consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some OnSIP Business Phone Systems reviews and check out each of the other solutions in your shortlist in detail. Such in-depth homework can make sure you discard ill-fitting applications and zero in on the solution that offers all the aspects you require for business success.
How Much Does OnSIP Cost?
OnSIP Pricing Plans:
Free Trial
Free
Free
Pay as you go
Free
Metered user
$8.95/user/month
Unlimited user
$24.95/user/month
What are OnSIP pricing details?
OnSIP Pricing Plans:
Free Trial
Free
Free
Pay as you go
Free
Metered user
$8.95/user/month
Unlimited user
$24.95/user/month
OnSIP provides a detail enterprise pricing structure with multiple plans:
Free @ $0
- Up to 100 users
- Web voice calling
- Web video calling
- Multiparty video
- Unlimited extensions
- Web call buttons
- Web call links
- Web phones
- Presence
- Slack integration
- Chrome extension
- Zendesk integration
- Business hour rules
- SIP domain hosting
- Use any SIP phone, app
- Unlimited SIP-SIP internet calling
- Knowledgebase access
- Developer APIs
- Additional A La Carte
Pay as you go @ $0/user/month
- Everything in Free
- External PSTN calling
- Phone, email, ticket, IM support
- 5 voicemail boxes
- 3 auto attendants
- 3 ring groups
- 1 dail by name directory
- 1 announcement
- 5 music on hold channels
- 1 call recording user
Metered user @ $8.95/user/month
- Everything in PAYG
- Ring group
- Announcement
- Busy lamp field
- Call parking
- Voicemail Box
- Auto attendant
- Music on hold channel
- Enhanced music on hold
- Dial by name directory
Unlimited user @ $24.95/user/month
- Everything in Metered plan
- Unlimited standard area calling
- Call recording
User Satisfaction
Positive Social Media Mentions
96
Negative Social Media Mentions
0
We realize that when you choose to buy a Business Phone Systems it’s vital not only to find out how experts rank it in their reviews, but also to discover whether the real users and companies that purchased these solutions are actually happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OnSIP reviews across a vast range of social media sites. The information is then featured in a simple to understand way indicating how many customers had positive and negative experience with OnSIP. With that information at your disposal you will be equipped to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for OnSIP?
OnSIP integrates with the following business systems and applications:
- Slack
- Zendesk
- Google Analytics
- Highrise
- Odoo
OnSIP User Reviews
OnSIP average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: One of the things that first come to mind is how flexible this is. Routing calls is easy to do and I can send them where I want them to go. Our business has its own cloud storage service but I've found that this tool's external cloud storage service works better and makes setting up call recording easy. Best of all, this is really inexpensive when compared to its competitors. They share many similar features, but this one is easier to set up, reliable, and affordable.
CONS: I really do like the phone system, but one thing that would really take this to the next level and make it a mobile phone replacement is if it also included texting. Otherwise, I have only had a few issues that were also quickly dealt with by the customer support team.
The least favorable review
PROS: We've been using this for some time now and we have had no issues at all when it comes to downtime. It has ensured that our business proceeds smoothly.
CONS: While it is reliable, I do wish that it had more advanced functions. As of now, it is very basic. It doesn't even have a mobile softphone.
More reviews from 3 actual users:
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Latest
- Latest
- Most useful
- Most positive
- Most negative
Really useful when it comes to voicemail to email
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 03.08.2021
Company Size: 1-10 Employees
Industry: Other
PROS: I like how reliable this tool is. So far, all the information it has provided us has been accurate.
CONS: Honestly, this tool has always worked for us and I can't come up with anything that I would consider an issue.
Really great system that is also affordable
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 07.04.2021
Company Size:
Industry: Computer & Network Security
PROS: One of the things that first come to mind is how flexible this is. Routing calls is easy to do and I can send them where I want them to go. Our business has its own cloud storage service but I've found that this tool's external cloud storage service works better and makes setting up call recording easy. Best of all, this is really inexpensive when compared to its competitors. They share many similar features, but this one is easier to set up, reliable, and affordable.
CONS: I really do like the phone system, but one thing that would really take this to the next level and make it a mobile phone replacement is if it also included texting. Otherwise, I have only had a few issues that were also quickly dealt with by the customer support team.
Reliable but simple
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 07.09.2019
Company Size: 11-50 Employees
Industry: Hospital & Health Care
PROS: We've been using this for some time now and we have had no issues at all when it comes to downtime. It has ensured that our business proceeds smoothly.
CONS: While it is reliable, I do wish that it had more advanced functions. As of now, it is very basic. It doesn't even have a mobile softphone.
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OnSIP user reviews
Really useful when it comes to voicemail to email
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 03.08.2021
Company Size: 1-10 Employees
Industry: Other
Really great system that is also affordable
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 07.04.2021
Company Size:
Industry: Computer & Network Security
Reliable but simple
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 07.09.2019
Company Size: 11-50 Employees
Industry: Hospital & Health Care
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