OnSIP Review
What is OnSIP?
OnSIP is a cloud-based, real-time business phone system designed by Junction Networks for small and medium-sized businesses. It’s a reliable VoIP phone service that leverages open-source Session Initiation Protocol (SIP) algorithm to provide low-cost cloud telephony solutions. The platform delivers powerful yet simple solutions with better features and flexibility than the traditional phone systems.
OnSIP can be configured in a host of ways to suit the unique needs and requirements of small and medium-sized businesses. It can also be deployed in one, or multiple locations with 5 to 50 employees and its system demands no additional equipment to install. Better still, the system integrates seamlessly with the underlying applications and give the user the freedom to choose the type of service (either pay as you go, unlimited, or a la carte) that suits them best.
Show MoreOverview of OnSIP Benefits
OnSIP is a powerfully simple business phone system that packs a punch in terms of reliable telephony features. It’s a flexible solution that allows you to scale your phone system so that it grows with your business with ease. The system delivers hosted VoIP and SIP trunking solutions that streamline the utilization of your IP PBX.
One highlight that makes OnSIP an interesting business solution is the availability of multiple plans. The platform provides metered plans with a fixed monthly rate and a per minute fees. It deviates from the norm by offering a pay as you go (PAYG) plan that includes a base rate fee per month, as well as a per minute fee for all calls. Although the plan includes a minimum monthly charge, it’s still a great business phone service for the budget-conscious businesses. In addition, the provider offers unlimited and metered calling plans that are identical to what other VoIP providers offer.
Another benefit is that OnSIP provides hosted VoIP service. This means OnSIP allows you to use their services, equipment, and servers to handle all aspects of your business communications. Better still, you don’t have to worry about software download or investing in expensive hardware; everything is expertly controlled in the cloud. The system’s equipment automatically routes all your calls over a powerful Public Switched Telephone Network (PSTN) to the hosted VoIP PBX system.
Additionally, OnSIP supports unified communications through the My.OnSIP portal. The portal comes with essential features including receiving calls, messaging coworkers, managing voicemail, and handling presence. It functions flawlessly on tablet and mobile devices to facilitate unprecedented mobility and allow you to communicate via your business number anywhere, anytime.
Show MoreOverview of OnSIP Features
- Personal attendant
- Auto attendant
- Voicemail
- Groups
- Web video calling
- Web voice calling
- Business hour rule
- Webphone
- SIP domain hosting
- Web calls links
- Multiparty video
- Call parking
- Enhanced music on hold
- Busy lamp field
- Announcements
- Dial by name directory
- Call recording
OnSIP Position In Our Categories
Keeping in mind companies have distinctive business-related needs, it is rational that they avoid adopting an all-in-one, ideal solution. Regardless, it is hard to try to pinpoint such application even among popular software products. The logical step to undertake should be to write the several critical aspects which necessitate careful thought like crucial features, costing, technical skill levels of staff members, business size, etc. Thereafter, you should do the research comprehensively. Have a look at some of these OnSIP review articles and scrutinize the other software solutions in your shortlist more closely. Such well-rounded product research ascertains you keep away from unsuitable apps and select the one which provides all the features your business requires to be successful.
Position of OnSIP in our main categories:
TOP
20
OnSIP is one of the top 20 Business Phone Systems products
There are trendy and widely used solutions in each software category. But are they essentially the best fit for your company’s specific requirements? A trendy software application may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few OnSIP Business Phone Systems reviews and consider the elements that you want in the software such as the price, main functionality, available integrations etc. Then, select a few systems that fit your needs. Try out the free trials of these apps, read online reviews, get clarifications from the seller, and do your investigation meticulously. This exhaustive research is sure to help you select the best software solution for your company’s special requirements.
How Much Does OnSIP Cost?
OnSIP Pricing Plans:
Free Trial
Free
Free
Pay as you go
Free
Metered user
$8.95/user/month
Unlimited user
$24.95/user/month
What are OnSIP pricing details?
OnSIP Pricing Plans:
Free Trial
Free
Free
Pay as you go
Free
Metered user
$8.95/user/month
Unlimited user
$24.95/user/month
OnSIP provides a detail enterprise pricing structure with multiple plans:
Free @ $0
- Up to 100 users
- Web voice calling
- Web video calling
- Multiparty video
- Unlimited extensions
- Web call buttons
- Web call links
- Web phones
- Presence
- Slack integration
- Chrome extension
- Zendesk integration
- Business hour rules
- SIP domain hosting
- Use any SIP phone, app
- Unlimited SIP-SIP internet calling
- Knowledgebase access
- Developer APIs
- Additional A La Carte
Pay as you go @ $0/user/month
- Everything in Free
- External PSTN calling
- Phone, email, ticket, IM support
- 5 voicemail boxes
- 3 auto attendants
- 3 ring groups
- 1 dail by name directory
- 1 announcement
- 5 music on hold channels
- 1 call recording user
Metered user @ $8.95/user/month
- Everything in PAYG
- Ring group
- Announcement
- Busy lamp field
- Call parking
- Voicemail Box
- Auto attendant
- Music on hold channel
- Enhanced music on hold
- Dial by name directory
Unlimited user @ $24.95/user/month
- Everything in Metered plan
- Unlimited standard area calling
- Call recording
User Satisfaction
Positive Social Media Mentions
96
Negative Social Media Mentions
0
We know that when you decide to get a Business Phone Systems it’s vital not only to learn how experts rank it in their reviews, but also to discover if the actual clients and businesses that bought this software are actually content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and OnSIP reviews across a broad range of social media sites. The data is then presented in a simple to understand format revealing how many users had positive and negative experience with OnSIP. With that information at your disposal you should be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for OnSIP?
OnSIP integrates with the following business systems and applications:
- Slack
- Zendesk
- Google Analytics
- Highrise
- Odoo
OnSIP User Reviews
OnSIP average rating:
5/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: One of the things that first come to mind is how flexible this is. Routing calls is easy to do and I can send them where I want them to go. Our business has its own cloud storage service but I've found that this tool's external cloud storage service works better and makes setting up call recording easy. Best of all, this is really inexpensive when compared to its competitors. They share many similar features, but this one is easier to set up, reliable, and affordable.
CONS: I really do like the phone system, but one thing that would really take this to the next level and make it a mobile phone replacement is if it also included texting. Otherwise, I have only had a few issues that were also quickly dealt with by the customer support team.
The least favorable review
PROS: We've been using this for some time now and we have had no issues at all when it comes to downtime. It has ensured that our business proceeds smoothly.
CONS: While it is reliable, I do wish that it had more advanced functions. As of now, it is very basic. It doesn't even have a mobile softphone.
More reviews from 3 actual users:
Sort by:
Latest
- Latest
- Most useful
- Most positive
- Most negative
Really useful when it comes to voicemail to email
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 03.08.2021
Company Size: 1-10 Employees
Industry: Other
PROS: I like how reliable this tool is. So far, all the information it has provided us has been accurate.
CONS: Honestly, this tool has always worked for us and I can't come up with anything that I would consider an issue.
Really great system that is also affordable
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 07.04.2021
Company Size:
Industry: Computer & Network Security
PROS: One of the things that first come to mind is how flexible this is. Routing calls is easy to do and I can send them where I want them to go. Our business has its own cloud storage service but I've found that this tool's external cloud storage service works better and makes setting up call recording easy. Best of all, this is really inexpensive when compared to its competitors. They share many similar features, but this one is easier to set up, reliable, and affordable.
CONS: I really do like the phone system, but one thing that would really take this to the next level and make it a mobile phone replacement is if it also included texting. Otherwise, I have only had a few issues that were also quickly dealt with by the customer support team.
Reliable but simple
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 07.09.2019
Company Size: 11-50 Employees
Industry: Hospital & Health Care
PROS: We've been using this for some time now and we have had no issues at all when it comes to downtime. It has ensured that our business proceeds smoothly.
CONS: While it is reliable, I do wish that it had more advanced functions. As of now, it is very basic. It doesn't even have a mobile softphone.
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OnSIP user reviews
Really useful when it comes to voicemail to email
Read full review >
5/5
Overall impression
4/5
Customer Support
4/5
Value for Money
5/5
Ease of Use
Published on: 03.08.2021
Company Size: 1-10 Employees
Industry: Other
Really great system that is also affordable
Read full review >
5/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 07.04.2021
Company Size:
Industry: Computer & Network Security
Reliable but simple
Read full review >
4/5
Overall impression
4/5
Customer Support
4/5
Value for Money
3/5
Ease of Use
Published on: 07.09.2019
Company Size: 11-50 Employees
Industry: Hospital & Health Care
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