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SaleMove Review

SaleMove
Our score: 8.0 User satisfaction: 100%

What is SaleMove?

SaleMove is an omnichannel customer engagement platform that enables companies and organizations deliver powerful, high-touch, personalized online customer experience. The software gives users a platform in providing their customers and most qualified sales prospects with personalized human interaction even through online channels.

The platform provides users with a comprehensive tool set that helps them spot, identify, communicate, and engage their customers online. With SaleMove, companies are able to create and deliver tons of higher-touch engagements with their customers, with each engagement highly personalized to significantly increase online conversions, improved customer support, and bigger customer success. Because all interactions are based on personalized approaches, it becomes easier for users to creating memorable sales, grow their customer base, and further drive their business towards success.

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Overview of SaleMove Benefits

SaleMove gives enterprises a huge boost with its capability to build and deliver personalized higher-touch engagements through a variety of channels including live chat, video, and audio. This results in huge spikes in online conversions, better customer support, and improved customer loyalty.

It is critical for every enterprise or organization to immediately spot, identify, and take care of their highest-value website visitors in real time. With SaleMove, visitors are instantly provided with custom messaging to encourage them to engage as online agents are immediately notified and ready to take in any query, call, email, or chat.

Agents are provided with unique rules to ensure that their engagement approach will keep visitors interested and ultimately convert. The software bases its alerts and messaging on the visitors’ unique data, CRM information, browsing patterns and behaviors, and more.

SaleMove not only provides users with excellent communication features that bridge the gap between companies and their customers and prospects but also gives them a solution to further enhance their communication a notch higher, both reactively and proactively. Not only can companies initiate dialogue with their customers through chat, voice, and live video, but they can switch from one channel to another effortlessly.

Being able to see what customers view on their screens provides agents with a huge advantage. This co-browsing functionality gives agents more visual contents, allowing them to delivers personalized and accurate guidance to their customers, steering them and empowering them to make the desired decisions and actions, which leads to conversions and sales.

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Overview of SaleMove Features

  • Customer Identification
  • Triggered Messaging
  • Agent Notifications and Alerts
  • Smart Engagement Routing
  • Live Chat
  • Lightning Messages (Canned Responses)
  • OmniGuide (Chat bot)
  • Phone Call to Online Engagement
  • Call Holding
  • Face-to-Face Conversations
  • 1-way or 2-way video Communication
  • Co-Browsing
  • Live Observation Mode
  • 1-click dual-cursor

What Problems Will SaleMove Solve?

1. Increase online conversions and application submissions by allowing company agents to be proactive with customers who might abandon complex online forms.
2. Decrease average handle time by providing company agents with rich visual context that allows them to see customer issues in real-time.
3. Improve customer loyalty and satisfaction by providing a more positive customer experience with minimal customer effort.

Awards & Quality Certificates

SaleMove Position In Our Categories

Keeping in mind businesses have their own business needs, it is rational they steer clear of settling on an all-encompassing, “perfect” business program. Having said that, it would be almost impossible to try to pinpoint such a software solution even among popular software products. The practicable step to do is to note down the several chief factors which entail examination such as key features, price plans, skill competence of the users, company size, etc. Thereafter, you must double down on your product research exhaustively. Read these SaleMove reviews and scrutinize the other software systems in your list more closely. Such comprehensive research ensure you stay away from mismatched software solutions and select the one which delivers all the features your business requires in sustaining growth.

Position of SaleMove in our main categories:

TOP 100

SaleMove is one of the top 100 Customer Experience Management Software products

If you are interested in SaleMove it might also be beneficial to check out other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.

There are trendy and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s specific requirements? A market-leading software product may have thousands of customers, but does it present what you require? For this reason, do not blindly spend on popular systems. Read at least a few SaleMove Customer Experience Management Software reviews and consider the elements that you desire in the software such as the cost, main tools, available integrations etc. Then, choose a few solutions that fit your wants. Check out the free trials of these products, read online reviews, get information from the seller, and do your research systematically. This in-depth homework is certain to assist you choose the best software platform for your company’s special requirements.

How Much Does SaleMove Cost?

SaleMove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are SaleMove pricing details?

SaleMove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We are aware that when you decide to buy a Customer Experience Management Software it’s important not only to learn how experts score it in their reviews, but also to discover whether the real clients and companies that bought it are genuinely satisfied with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SaleMove reviews across a vast array of social media sites. The information is then displayed in an easy to digest form revealing how many customers had positive and negative experience with SaleMove. With that information at your disposal you should be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for SaleMove?

SaleMove integrates with the following business systems and applications:

  • Salesforce
  • Omniture
  • Google Analytics
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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