SaleMove Review
What is SaleMove?
SaleMove is an omnichannel customer engagement platform that enables companies and organizations deliver powerful, high-touch, personalized online customer experience. The software gives users a platform in providing their customers and most qualified sales prospects with personalized human interaction even through online channels.
The platform provides users with a comprehensive tool set that helps them spot, identify, communicate, and engage their customers online. With SaleMove, companies are able to create and deliver tons of higher-touch engagements with their customers, with each engagement highly personalized to significantly increase online conversions, improved customer support, and bigger customer success. Because all interactions are based on personalized approaches, it becomes easier for users to creating memorable sales, grow their customer base, and further drive their business towards success.
Show MoreOverview of SaleMove Benefits
SaleMove gives enterprises a huge boost with its capability to build and deliver personalized higher-touch engagements through a variety of channels including live chat, video, and audio. This results in huge spikes in online conversions, better customer support, and improved customer loyalty.
It is critical for every enterprise or organization to immediately spot, identify, and take care of their highest-value website visitors in real time. With SaleMove, visitors are instantly provided with custom messaging to encourage them to engage as online agents are immediately notified and ready to take in any query, call, email, or chat.
Agents are provided with unique rules to ensure that their engagement approach will keep visitors interested and ultimately convert. The software bases its alerts and messaging on the visitors’ unique data, CRM information, browsing patterns and behaviors, and more.
SaleMove not only provides users with excellent communication features that bridge the gap between companies and their customers and prospects but also gives them a solution to further enhance their communication a notch higher, both reactively and proactively. Not only can companies initiate dialogue with their customers through chat, voice, and live video, but they can switch from one channel to another effortlessly.
Being able to see what customers view on their screens provides agents with a huge advantage. This co-browsing functionality gives agents more visual contents, allowing them to delivers personalized and accurate guidance to their customers, steering them and empowering them to make the desired decisions and actions, which leads to conversions and sales.
Show MoreOverview of SaleMove Features
- Customer Identification
- Triggered Messaging
- Agent Notifications and Alerts
- Smart Engagement Routing
- Live Chat
- Lightning Messages (Canned Responses)
- OmniGuide (Chat bot)
- Phone Call to Online Engagement
- Call Holding
- Face-to-Face Conversations
- 1-way or 2-way video Communication
- Co-Browsing
- Live Observation Mode
- 1-click dual-cursor
What Problems Will SaleMove Solve?
1. Increase online conversions and application submissions by allowing company agents to be proactive with customers who might abandon complex online forms.
2. Decrease average handle time by providing company agents with rich visual context that allows them to see customer issues in real-time.
3. Improve customer loyalty and satisfaction by providing a more positive customer experience with minimal customer effort.
Awards & Quality Certificates
SaleMove Position In Our Categories
Since companies have distinctive business needs, it is prudent that they steer clear of preferring a one-size-fits-all, ”best” solution. Nonetheless, it is nearly futile to chance on such an app even among well-known software systems. The rational step to do should be to jot down the varied chief aspects which merit scrutiny like crucial features, price terms, technical skill ability of staff members, organizational size, etc. Next, you should conduct the research through and through. Read some SaleMove reviews and scrutinize each of the solutions in your shortlist more closely. Such well-rounded product investigation can make sure you weed out unfit apps and choose the system that offers all the aspects your business requires.
Position of SaleMove in our main categories:
TOP
100
SaleMove is one of the top 100 Customer Experience Management Software products
If you are considering SaleMove it may also be beneficial to analyze other subcategories of Customer Experience Management Software collected in our database of SaaS software reviews.
Enterprises have different wants and requirements and no software solution can be perfect in such a situation. It is futile to try to find an ideal out-of-the-box software app that fulfills all your business requirements. The smart thing to do would be to modify the application for your unique wants, staff member skill levels, budget, and other factors. For these reasons, do not rush and subscribe to well-publicized popular solutions. Though these may be widely used, they may not be the perfect fit for your unique needs. Do your groundwork, investigate each short-listed system in detail, read a few SaleMove Customer Experience Management Software reviews, call the vendor for clarifications, and finally select the application that offers what you require.
How Much Does SaleMove Cost?
SaleMove Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are SaleMove pricing details?
SaleMove Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
3
Negative Social Media Mentions
0
We know that when you decide to purchase a Customer Experience Management Software it’s crucial not only to learn how experts rank it in their reviews, but also to find out if the real people and enterprises that use these solutions are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SaleMove reviews across a vast array of social media sites. The information is then presented in a simple to digest format indicating how many customers had positive and negative experience with SaleMove. With that information available you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SaleMove?
SaleMove integrates with the following business systems and applications:
- Salesforce
- Omniture
- Google Analytics
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