TrueChat Review
What is TrueChat?
TrueChat is a chat management application that offers robust functionalities and capabilities, allowing you to effectively engage your customers and stay connected with them even after your interactions, helping you create more loyal customers and turn visitors into paying clients. With TrueChat, you can interact with them in an instant the moment they need support or submit queries.
The software lets you engage your visitors via desktop or their mobile device through its multi-device integration. You can also handle multiple chat sessions and still, provide a unique customer experience that empowers them to perform your desired actions, increases customer loyalty, and encourages repeat business, driving growth for your business.
Show MoreOverview of TrueChat Benefits
TrueChat is designed to help you bridge the gap and connect your business website to your customers to allow for seamless and instant interaction. The software simplifies chat management, giving you total control over your chat engagement and provide your customers with a positive journey from start to end, turning visitors into paying clients and promoting loyalty among your existing customers.
With TrueChat, you have a total picture of your website’s traffic and receive notifications when somebody visits your website. You also know where your visitors are located as the system shows you the IP address of your chat sessions. Such data gives you insights that you can use to further improve your service, determine areas of concern, and come to smart business decisions.
Mobile integration with Android allows you to receive pop-up messages from your visitors and engage them in real time to quickly address their concerns and deliver solutions. This live interaction functionality creates a positive impact on your visitors and turns every conversation into an interactive session your visitors surely appreciate. You are able to give them live support and associate every interaction with a premium user experience.
TrueChat comes with multiple chat management tools and dynamic response features, which empowers your chat agents to become more productive and effective at every point of interaction. As customers enjoy premium user experience, their loyalty to your brand increases.
Show MoreOverview of TrueChat Features
- Visitor Tracker
- Pop-Up Notifications Per Visitor
- Android App
- IP Address Tracker
- Active Website Visitor Tracking
- Real-Time Interaction
- Save and Email Chat History
- Web Support
- Multiple Chat Management
What Problems Will TrueChat Solve?
There are many advertising strategies to get visitors to your website, but when people visits the website and if they stuck-up with query, they will have to write email stating the concern, and the concern will not be resolved right at that point of time.
TrueChat’s team believes that if customer queries are addressed right when they are seeking it, that may help you convert more website visitors into your customers.
To bridge the gap between customers and the website owner TrueChat designed an Application which can help to interact with the customers instantly.
Features:
- Track Total number of website visitors – Get a count of total number of visitors who have visited your website.
- Get notified when somebody visits your website – you will get popup message when somebody visits your website.
- Android APP – You will have this app integrated to the Android phone such that whenever you receive a query you will get instant popup message and you can reply to them in real time to get their queries solved.
- Know the IP address of the chats – Feature to check IP address of the customers who interacts with you.
- Track Total number of active website visitors – This is an advanced feature which give a count of visitors who are visiting your website right at that point of time.
- Have live interaction with the website visitors – Can have Real Time interaction with the customers.
- Save and Email chat history – you will be provided with a feature where you can save and also email the chat history for your further reference.
- Web Support – This application can also be used in a web-browser as well as on Android.
- Can interact will 10 people at a time – There is a possibility that you may come up with more queries at a time, this app supports the features wherein you can interact with 10 people at a time.
Awards & Quality Certificates
TrueChat Position In Our Categories
Because businesses have their own business-related requirements, it is sensible that they avoid subscribing to an all-encompassing, ideal solution. Be that as it may, it would be futile to try to stumble on such a software product even among recognizable software systems. The reasonable thing to undertake should be to list the different essential factors which need examination such as major features, pricing, skill ability of the employees, company size, etc. Then, you should perform your research fully. Browse over some of these TrueChat evaluations and check out each of the solutions in your shortlist in detail. Such all-encompassing product research ascertain you keep away from ill-fitting software products and subscribe to the one that offers all the features your company requires for success.
Position of TrueChat in our main categories:
TOP
200
TrueChat is one of the top 200 Customer Support Software products
It's crucial to note that hardly any app in the Live Chat Software category is an ideal solution able to match all the goals of all company types, sizes and industries. It may be a good idea to read a few TrueChat Live Chat Software reviews first as specific services can perform well only in a really small set of applications or be created with a very specific type of industry in mind. Others can operate with an idea of being easy and intuitive and consequently lack advanced functions needed by more experienced users. There are also apps that cater to a wide group of customers and offer a complex feature toolbox, but that frequently comes at a higher cost of such a solution. Ensure you're aware of your needs so that you select a solution that provides specifically the features you search for.
How Much Does TrueChat Cost?
TrueChat Pricing Plans:
Free Trial
Basic
$200/year
Standard
$300/year
Premium
$500/year
What are TrueChat pricing details?
TrueChat Pricing Plans:
Free Trial
Basic
$200/year
Standard
$300/year
Premium
$500/year
TrueChat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Basic – $200/year
- Web Chat
- 1 Agent
- Basic Web Analytics
- Dashboard
- Web Notification
Standard – $300/year
- Web Chat
- 2 Agents
- Standard Web Analytics
- Dashboard
- Web and Mobile Notification
- Triggers
- Android App
Premium – $500/year
- Web Chat
- 3 Agents
- Advanced Web Analytics
- Dashboard
- Web and Mobile Notification
- Triggers
- Android App
User Satisfaction
Positive Social Media Mentions
14
Negative Social Media Mentions
1
We know that when you decide to purchase a Live Chat Software it’s crucial not only to learn how professionals rank it in their reviews, but also to check whether the actual users and enterprises that bought it are genuinely happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and TrueChat reviews across a wide range of social media sites. The data is then presented in a simple to understand way showing how many customers had positive and negative experience with TrueChat. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for TrueChat?
No information available.
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