VOC Hub Review
What is VOC Hub?
VOC Hub is a SandSIV’s SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, incorporate, and gauge customer feedback from multiple channels and derive actionable business insights. This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.
VOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.
Show MoreOverview of VOC Hub Benefits
SandSIV VOC Hub enables businesses to employ an entirely new methodology to help manage their operations, improve their performance, and bolster their growth. This methodology is anchored on understanding what customers know and how to extract actionable insights from customer knowledge on which they can base their decisions and actions.
With SandSIV VOC Hub, businesses enjoy a powerful interface that unifies all core SandSIV solutions into a user-friendly environment and integrates all modules. This results into a robust and highly powerful end-to-end platform that can capture, visualize, analyze, and gauge customer intelligence, or the true Voice of the Customer.
VOC Hub is built with an extremely powerful Big Data repository that utilizes a number of technologies, enabling it to process real-time analytics intelligently so you can efficiently and swiftly identify and address issues that are affecting your customers and their relationships with your business.
The software helps you measure customer feedback in real-time and fully understand all the information via a selection of visualizations (slice and dice, graphical, drill-down, etc.). Being able to gauge and interpret customer data, you are then able to devise strategies and changes to raise your operational efficiency, streamline business performance, and greatly impact your revenue and ultimately, your bottom line.
Show MoreOverview of VOC Hub Features
- Superior Customer Intelligence
- Enhance Customer Experience
- Reduce Customer Churn
- Customer Intelligence Analytics
- Customer Intelligence Integrations
- Measurement and Enhancement
VOC Hub Position In Our Categories
Since companies have distinct business demands, it is only reasonable that they avoid choosing a one-size-fits-all, ideal software system. Having said that, it would be difficult to stumble on such an app even among widely used software solutions. The better thing to undertake should be to write down the various key functions that merit research including essential features, plans, skill ability of the employees, business size, etc. Then, you should perform your product research thoroughly. Go over some VOC Hub evaluations and check out the other software systems in your list in detail. Such well-rounded research guarantees you avoid unsuitable applications and subscribe to the one that has all the features your business requires for success.
Position of VOC Hub in our main categories:
TOP
500
VOC Hub is one of the top 500 Business Intelligence Software products
TOP
200
VOC Hub is one of the 200 Customer Experience Management Software products
If you are considering VOC Hub it might also be beneficial to examine other subcategories of Customer Experience Management Software listed in our database of B2B software reviews.
Since each company has specific business requirements, it is sensible for them to abstain from looking for a one-size-fits-all faultless software application. Needless to say, it would be pointless to try to find such an app even among widely used software applications. The clever thing to do would be to list the various vital factors that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some VOC Hub Customer Experience Management Software reviews and look into each of the other systems in your shortlist in detail. Such comprehensive homework can ensure you discard ill-fitting systems and choose the solution that offers all the features you need for business success.
How Much Does VOC Hub Cost?
VOC Hub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are VOC Hub pricing details?
VOC Hub Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
9
Negative Social Media Mentions
3
We are aware that when you decide to buy a Customer Experience Management Software it’s important not only to find out how professionals score it in their reviews, but also to discover whether the real clients and businesses that purchased it are actually satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VOC Hub reviews across a wide array of social media sites. The data is then presented in an easy to digest format revealing how many clients had positive and negative experience with VOC Hub. With that information available you should be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for VOC Hub?
No information available.
VOC Hub
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular VOC Hub Alternatives
Top Competitors To VOC Hub By Price
Product name:
Price:
Trending Customer Experience Management Software Reviews
VOC Hub Comparisons
Product name:
Page last modified
Why is FinancesOnline free?