VOC Hub is a SandSIV’s SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, incorporate, and gauge customer feedback from multiple channels and derive actionable business insights. This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.
VOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.
Show MoreSandSIV VOC Hub enables businesses to employ an entirely new methodology to help manage their operations, improve their performance, and bolster their growth. This methodology is anchored on understanding what customers know and how to extract actionable insights from customer knowledge on which they can base their decisions and actions.
With SandSIV VOC Hub, businesses enjoy a powerful interface that unifies all core SandSIV solutions into a user-friendly environment and integrates all modules. This results into a robust and highly powerful end-to-end platform that can capture, visualize, analyze, and gauge customer intelligence, or the true Voice of the Customer.
VOC Hub is built with an extremely powerful Big Data repository that utilizes a number of technologies, enabling it to process real-time analytics intelligently so you can efficiently and swiftly identify and address issues that are affecting your customers and their relationships with your business.
The software helps you measure customer feedback in real-time and fully understand all the information via a selection of visualizations (slice and dice, graphical, drill-down, etc.). Being able to gauge and interpret customer data, you are then able to devise strategies and changes to raise your operational efficiency, streamline business performance, and greatly impact your revenue and ultimately, your bottom line.
Show MoreKnowing that companies have particular business-related demands, it is logical that they abstain from deciding on an all-in-one, ”best” business program. However, it is troublesome to try to discover such a software solution even among well-known software products. The reasonable step to undertake should be to take note of the several chief aspects which call for a inspection like major features, costing, technical skill capability of staff members, organizational size, etc. Thereafter, you must double down on the research comprehensively. Have a look at some VOC Hub evaluations and scrutinize each of the software products in your list in detail. Such comprehensive product investigation can make sure you weed out unfit apps and subscribe to the one which offers all the features your business requires.
Position of VOC Hub in our main categories:
VOC Hub is one of the top 500 Business Intelligence Software products
VOC Hub is one of the 200 Customer Experience Management Software products
If you are considering VOC Hub it might also be sensible to investigate other subcategories of Customer Experience Management Software gathered in our database of SaaS software reviews.
Each business has its own characteristics, and may need a special Customer Experience Management Software solution that will be adjusted to their business size, type of clients and staff and even specific industry they deal with. It's not wise to count on finding a perfect services that will work for every business no matter what their history is. It may be a good idea to read a few VOC Hub Customer Experience Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your staff. Do you require an easy and straightforward app with only elementary functions? Will you really make use of the complex tools required by experts and large enterprises? Are there any particular features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy app that will match your budget.
VOC Hub Pricing Plans:
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VOC Hub Pricing Plans:
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VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
We are aware that when you make a decision to get a Customer Experience Management Software it’s crucial not only to see how professionals score it in their reviews, but also to find out whether the real users and companies that use these solutions are actually content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and VOC Hub reviews across a wide range of social media sites. The data is then presented in a simple to digest way showing how many people had positive and negative experience with VOC Hub. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.
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