VOC Hub is a SandSIV’s SaaS-based customer intelligence platform that leverages big data technologies to capture, analyze, incorporate, and gauge customer feedback from multiple channels and derive actionable business insights. This powerful platform allows businesses to fully leverage customer knowledge across the entire organization and turns it into a reliable, accessible, dynamic, and actionable source of pure Customer Intelligence.
VOC Hub effectively eliminates the hurdles that usually comes with customer intelligence, mainly working with broken, dislocated and various sources of customer knowledge and data. VOC Hub provides businesses with a singular solution that is capable of gathering and analyzing internal and external sources of data, including CRMs, ERPs, Enterprise Feedback Managers, Social Networks and Monitoring tools and then unearth actionable, high-value insights that will help you manage and grow your business.
Show MoreSandSIV VOC Hub enables businesses to employ an entirely new methodology to help manage their operations, improve their performance, and bolster their growth. This methodology is anchored on understanding what customers know and how to extract actionable insights from customer knowledge on which they can base their decisions and actions.
With SandSIV VOC Hub, businesses enjoy a powerful interface that unifies all core SandSIV solutions into a user-friendly environment and integrates all modules. This results into a robust and highly powerful end-to-end platform that can capture, visualize, analyze, and gauge customer intelligence, or the true Voice of the Customer.
VOC Hub is built with an extremely powerful Big Data repository that utilizes a number of technologies, enabling it to process real-time analytics intelligently so you can efficiently and swiftly identify and address issues that are affecting your customers and their relationships with your business.
The software helps you measure customer feedback in real-time and fully understand all the information via a selection of visualizations (slice and dice, graphical, drill-down, etc.). Being able to gauge and interpret customer data, you are then able to devise strategies and changes to raise your operational efficiency, streamline business performance, and greatly impact your revenue and ultimately, your bottom line.
Show MoreKnowing that businesses have special business demands, it is reasonable that they abstain from subscribing to an all-in-one, “perfect” system. Regardless, it is nearly futile to try to pinpoint such a software solution even among sought-after software solutions. The clever step to undertake can be to note down the varied key functions which require research such as important features, costing, skill ability of staff members, organizational size, etc. Then, you should double down on the product research exhaustively. Read these VOC Hub review articles and explore each of the software solutions in your shortlist more closely. Such comprehensive product research ascertain you circumvent unsuitable applications and subscribe to the one which meets all the function your business requires.
Position of VOC Hub in our main categories:
VOC Hub is one of the top 500 Business Intelligence Software products
VOC Hub is one of the 200 Customer Experience Management Software products
If you are interested in VOC Hub it may also be beneficial to investigate other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.
It's essential to note that virtually no app in the Customer Experience Management Software category is an ideal solution that can meet all the needs of all business types, sizes and industries. It may be a good idea to read a few VOC Hub Customer Experience Management Software reviews first as certain software might perform well exclusively in a really small set of applications or be created with a really specific type of industry in mind. Others can function with an intention of being easy and intuitive and as a result lack complex features desired by more experienced users. You can also find software that support a wide group of customers and provide a complex feature base, however this in most cases comes at a more significant price of such a service. Make sure you're aware of your requirements so that you select a service that provides all the functionalities you search for.
VOC Hub Pricing Plans:
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VOC Hub Pricing Plans:
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VOC Hub’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
We are aware that when you make a decision to purchase a Customer Experience Management Software it’s vital not only to find out how professionals score it in their reviews, but also to discover whether the real users and businesses that use these solutions are genuinely happy with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and VOC Hub reviews across a vast range of social media sites. The information is then featured in a simple to digest form revealing how many clients had positive and negative experience with VOC Hub. With that information at your disposal you should be prepared to make an informed purchasing choice that you won’t regret.
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