Zimbra Review

PROS: You'd initially like Zimbra for its user-friendly and clean-looking interface and the fact that you can access it through a computer or mobile. Then you'd eventually find the many useful features it hides underneath, it's so you would find it hard not to get hooked.

CONS: I used it for a year and there is nothing negative I can say about Zimbra.

PROS: I have worked for three different companies over a span of five years and Zimbra was a key tool in all. Personally, I use it for my own blogs and it is really handy for receiving messages from readers.

CONS: Interface design is outdated.

PROS: Zimbra's unique strength I think is having comprehensive authentication systems like DKIM and DMARC, enabling smooth sending and receiving of emails from clients in one place. We love that there are new iterations from time to time which is really effective in improving the system. We also highly commend Zimbra's customer support team for their responsiveness.

CONS: Monitoring incoming and outgoing calls can only be done by superiors, which is problematic because agents should also have control over tracking. More improvements can also be made in linking it with other support apps.

PROS: Zimbra is very easy to use. Another good thing about Zimbra is that it is highly customizable. User-friendliness and easy configuration are crucial features when you are working on various websites. Zimbra also works well with external platforms like Linux and many other apps for support, making it a sustainable platform to use in the long run. Their regular upgrades are also useful.

CONS: While handling client lists is a common challenge for any collaboration software app, there are ways to bring ease to the process. And I hope Zimbra finds ways to make tracking incoming and outgoing calls easier.

PROS: It's easy to learn since the interface is intuitive. And its features help you do your socials in a jiffy.

CONS: Being made solely for emails is pretty standard for software.

PROS: I like the pricing scheme which is membership-based and the ability to work in various environments. I also like the ease of sharing documents, collecting and overseeing assets.

CONS: Set up can take a bit too long but after everything is settled, things run smoothly. There’s also a help group you can rely on when things get tough.

PROS: I love how Zimbra lets me integrate all my email accounts in a single location, a unique capability not available in other email service providers. Aside from that, I also like its customization features. I can alter the look of my work environment, remove functionalities that I rarely use and add the essential ones, and also modify the design templates. Last but not least, it offers collaborative chat features which are a big help when working in teams. It makes communication and exchanging vital work documents and information effortless and seamless.

CONS: Zimbra can be very expensive for small businesses. It also requires robust hardware because it uses so much data processing resources. And compared to other email service provider like Gmail, the connection with the data is lost whenever there’s an error in the server.

PROS: Zimbra is a straightforward solution that helps me get organized with its labeling capability. It has become a fundamental aspect of my profession due to the large volume of communications that we receive. Because of that, it can be hard to find a specific one at times. However, with Zimbra, things are smoother since we can create multiple labels and assign them to certain messages. Doing so has saved us a lot of time since we can segment messages depending on which office or organization they came from.

CONS: The number thing I dislike about Zimbra is its cluttered user interface. Apart from that, I also find it problematic that I have not recovered my lost password to the platform since the option is not available.

PROS: What I like best about Zimba is its ability to autocomplete business contacts. If you already have a list of contacts, you don’t need to register them in order to send emails. Aside from that, you can create a group for mass mailing so you can save time when sending emails to several recipients.

CONS: We cannot access the service when the company’s server is down. It becomes a serious issue whenever it happens at times when we are working on vital business data.

PROS: Our company has been relying on Zimbra for our communication needs for many years now and we can only say that it has improved over time. It has a vast array of customization options that are a boon to our business. With it, we can easily find and update our contacts' information. It is very helpful that we can view and share our calendars outside of our office as well. However, the email aspect of Zimbra is the one that we use the most and with which we are truly happy. It has made email organization smoother and less arduous and it has allowed us to take on different personas through signature changes when needed.

CONS: The briefcase option of Zimbra is working for us but not in the way we would like it to. It would be more helpful if it could share documents that we can edit simultaneously. Aside from that, Zimbra can be problematic during upgrades. Thankfully, such issues were immediately resolved and without recurring too.

PROS: Apart from the sophisticated and uncluttered interface of Zimbra, I like how it can integrate with email clients like Outlook and Thunderbird. Its speed in providing search results is also the fastest that I have encountered because of its ability to index both the contents and attachments of an email.

CONS: It is difficult to update Zimbra because of our on-premises deployment. We have to do a lot of planning before we can take any definitive action because we have a lot of emails. It is also bothersome that we have to go offline to do this, causing us to lose precious hours of productivity.