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ActivTrak Review

ActivTrak
Our score: 8.8 User satisfaction: 100%

What is ActivTrak?

ActivTrak is an employee behavior analytics software. It enables employers to monitor what their staff are doing and the duration of the time they spend on it.

The application is invisible on monitored computers and does not show up even in the task manager. This makes ActivTrak a truly stealthy monitoring software, to ensure that employees are honestly using their provided IT resources. This way, employers have an accurate grasp of how their staff spend their office time.

Furthermore, ActivTrak has ultra-configurable settings that let employers define how the application should act. In fact, they can choose to halt monitoring of one or more computers when there is no more need for it.

Overall, ActivTrak is a robust monitoring system that offers vigorous features.

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Overview of ActivTrak Benefits

Low-Profile Monitoring

With ActivTrak, companies can monitor their employees without them being aware of it. The application is invisible in the monitored computer’s system, therefore staff can remain unaware that their computer usage is being watched. This way, employers gain an unadulterated insight on their staffs’ behaviors.

Comprehensive Activity Audits

ActivTrak provides employers and administrators with a complete log of activities done on a unit. The application does this by keeping track of active applications and takes note when there are changes. Relevant information is included, such as which programs were deployed, how much time was spent on each application, and more.

Automatic Screen Captures

To provide further information, ActivTrak takes continuous screenshots of computer screens. This action is automated so the business owner, the IT department, or the administrators need not manually trigger the screen capture feature. This lets companies connect activities logged in the audit trail and with the screenshots taken at the time it was noted by the system.

Direct User Monitoring

ActivTrak agents can view users’ computer activities real-time. They can watch a live stream of active windows on all monitored machines. On top of that, the software also provides relevant information from the window being used by an employee on a device under surveillance.

Website Use Disabling

With ActivTrak, companies can disable the use of websites they deem to be disruptive during work hours. They are also able to utilize this feature to ensure that staff do not visit websites that may be harmful to the company’s IT resources. This way, the business is protected from possible malicious infiltrations.

Usage Analysis & Reports

ActivTrak comes with seven types of reports that let employers gain a comprehensive overview of their company productivity. With this feature, they can see which websites are the most visited, the applications most often used, and how employees go about their work tasks.

Data Warehouse Integrations

ActivTrak confers upon the employers and their agents the ability to access raw data anytime. They are able to do this because of the application’s capability to integrate with data warehouse infrastructures.

Furthermore, they can utilize this feature to connect to BI tools to synchronize with other business intelligence software.

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Overview of ActivTrak Features

  • Remote Screen Viewing
  • Real-Time Employee Monitoring
  • Computer Usage Analysis Reports
  • Insider Threat Detection
  • Malicious Website Blocking
  • Continuous Multiple Screenshot Recording
  • Trigger Notifications

What Problems Will ActivTrak Solve?

1. Enforcing Company Policy Compliance

With ActivTrak, businesses can more vigorously enforce compliance of company policies. The application is equipped with tools to this end, so employers and administrators can effortlessly implement and manage rules and regulations.

Moreover, the software can do this on auto-pilot with its activity logs, set triggers, website blocking capability, and more.

2. Improving Workflows

Businesses can utilize ActivTrak to further make their workflows more efficient. The solution allows them to pinpoint areas where there are rooms for improvement to put in place plans and directives that will lead to a more productive working unit.

Additionally, the intelligence provided by ActivTrak allows companies to plan for future resource purchases and to apportion their existing properties efficaciously.

3. Insider Threat Detection & Protection

With ActivTrak, malicious websites can be easily blocked to ensure that no harmful bodies like viruses and malware infiltrate the computer and the company’s entire system. Employers can even set alarms for when somebody attempts to access blocked websites and remotely disable the use of the application.

Furthermore, ActivTrak lets business owners and administrators know when somebody is attempting to access sensitive company data and trying to transfer them to an external hard drive with the activity log, the screen capture feature, and the alarm. This informs the concerned persons who attempted the actions and provides them with proof in case they consider taking steps against the offender.

ActivTrak Position In Our Categories

Because businesses have their own business needs, it is only prudent that they steer clear of settling on an all-encompassing, ideal software. Nonetheless, it is troublesome to discover such a software solution even among branded software products. The efficient step to do can be to spell out the various essential factors that call for a examination including crucial features, price terms, skill aptitude of staff, organizational size, etc. Thereafter, you should do your research exhaustively. Have a look at these ActivTrak review articles and look over the other software options in your list more closely. Such detailed research ensures you drop ill-fitting applications and choose the system that meets all the tools your company requires.

Position of ActivTrak in our main categories:

TOP 100

ActivTrak is one of the top 100 Business Intelligence Software products

TOP 10

ActivTrak is one of the 10 Computer Monitoring Software products

TOP 20

ActivTrak is one of the Employee Monitoring Software applications

TOP 100

ActivTrak is one of the 100 HR Management Software products

Every business is different, and may require a specific HR Management Software solution that will be fit for their company size, type of clients and staff and even particular niche they cater to. It's not wise to count on locating an ideal services that will work for every business no matter what their background is. It may be a good idea to read a few ActivTrak HR Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your workers. Do you need an easy and straightforward app with just elementary features? Will you really make use of the complex functionalities required by pros and big enterprises? Are there any particular tools that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a solid app that will fit your budget.

How Much Does ActivTrak Cost?

ActivTrak Pricing Plans:

Free Trial

ActivTrak Freemium

Free

ActivTrak Advanced Plan

Starts at $10/month

ActivTrak Premium Plan

Starts at $17/month

ActivTrak Enterprise Plan

Contact vendor

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What are ActivTrak pricing details?

ActivTrak Pricing Plans:

Free Trial

ActivTrak Freemium

Free

ActivTrak Advanced Plan

Starts at $10/month

ActivTrak Premium Plan

Starts at $17/month

ActivTrak Enterprise Plan

Contact vendor

ActivTrak offers a Freemium and three priced and enterprise plans for users to choose from. Add-on options are available for paid subscription users. Give the details a look, and select the best option for your business:

ActivTrak Freemium  – $0

  • Up to 3 ActivTrak Agents
  • Data history storage for 30 days
  • Activity Dashboard
  • Top Applications Report
  • Top Websites Report
  • Top Users Report
  • Top Categories Report
  • Productivity Report
  • Automated Classification of Websites & Apps Activity
  • Activity Alarms
  • Email Notification

ActivTrak Advanced Plan – starts at $10/user/month (billed annually)

  • Unlimited ActivTrak Tracking Agents (minimum of 5)
  • Data history storage for 6 months
  • Everything in Free plus:
  • Team Productivity Pulse
  • Working Hours Report
  • Productivity classification by groups
  • Notifications via Slack or MS Teams
  • USB Device & File Transfer Detection
  • Alarm-triggered screenshots
  • Remote Install

ActivTrak Advanced Plan Add-ons:

  • ActivConnect – $3 per user/mo
  • Data History – $1 per user/mo

ActivTrak Premium Plan – starts at $17/user/month (billed annually)

  • Unlimited ActivTrak Tracking Agents (minimum of 5)
  • Data history storage for 12 months
  • Everything in Advanced plus:
  • Productivity analysis by work location
  • Team productivity goal setting & tracking
  • Team & individual productivity benchmarks
  • Virtual Coach recommendations
  • Email subscriptions and sharing
  • Personal insights dashboard for employees
  • Organization health dashboard
  • Work efficiency & focus
  • Inefficiency and distraction analysis
  • Workload balance & burnout risk
  • Technology usage and adoption

ActivTrak Premium Plan Add-ons:

  • ActivConnect – $3 per user/mo
  • Data History – $1 per user/mo

ActivTrak Enterprise Plan – By quote

For information about Add ons or to request pricing for custom plans, email sales@activtrak.com or call +1 888-907-0301.

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We know that when you choose to buy a HR Management Software it’s important not only to learn how experts score it in their reviews, but also to check if the real users and enterprises that use it are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ActivTrak reviews across a broad range of social media sites. The information is then presented in a simple to understand format revealing how many people had positive and negative experience with ActivTrak. With that information at hand you should be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ActivTrak?

ActivTrak can integrate with your existing stack with webhooks. With Raw Data Access, you can push your behavior data to your favorite BI tools.

ActivTrak User Reviews

ActivTrak average rating:

Average score
4.2/5 (16 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Nella

PROS: I love how this program offers a free trial so you don’t have to jump in and subscribe to anything you’re not ready for. There’s also a pretty reliable reporting system that lets you track you and your team’s productivity levels.

CONS: I wish that we’d be allowed to move around and/or rename the categories and subcategories. The environment isn’t as user-friendly as it should be also.

Reviewed 4 years ago

Read full review >

The least favorable review

Lilla

PROS: The reports are really detailed. They plot the amount of time our workers spend on particular sites.

CONS: We have to pay for a license for each PC. The amount for this quickly adds up and we can no longer afford it.

Reviewed 4 years ago

Read full review >

More reviews from 16 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

The reports are very insightful.

Read full review >
Nella
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.11.2021 Company Size: 11-50 Employees Industry: Mechanical or Industrial Engineering

PROS: I love how this program offers a free trial so you don’t have to jump in and subscribe to anything you’re not ready for. There’s also a pretty reliable reporting system that lets you track you and your team’s productivity levels.

CONS: I wish that we’d be allowed to move around and/or rename the categories and subcategories. The environment isn’t as user-friendly as it should be also.

What do you think about this review?

Great Poor

Subtle–nobody suspects that I’m tracking their PCs!

Read full review >
Nyah
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2021 Company Size: Industry: Marketing and Advertising

PROS: I can check in on my employees’ activities without them knowing. It’s so subtle--I love it!

CONS: I have to do manual rounds to make sure that some PCs are still hooked to the tracker. There are times when my monitoring device would get interrupted and I’d have to reconnect the user to continue tracking their activities.

What do you think about this review?

Great Poor
Show More User Reviews (16)

Helps ensure productivity within the workplace.

Read full review >
Greyson
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: The screenshots that this program provides has allowed me to make sure that they are putting in the grunt work, as they should. The tool itself has a pretty simple layout that one can easily navigate in too.

CONS: I like how there is a trial version. However, we weren’t able to use it for long because it had a really small storage space.

What do you think about this review?

Great Poor

Very discreet tracking tool.

Read full review >
Jesse
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.08.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I like to maintain a level of leniency within our company, and so I don’t mind my employees looking at other non work-related websites during work hours. However, what I do love about Activtrak is that it tells me how long employees spend their time browsing the Net. With this information, I can determine if its worth calling out or not.

CONS: I have to do random checks to make sure that all computers are hooked to Activtrak. There had been times when some users had been disconnected and I was not informed.

What do you think about this review?

Great Poor

Productivity is as good as ensured.

Read full review >
Layla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Activtrak allows you to keep tabs on your employees without the unnecessary breach of their data. Passwords and other private dealings are still kept untapped, which is a display of good faith on our part. However, I do like how I am able to make sure that my employees are working on their assigned tasks. I can get an overview of their daily activities without having to closely monitor each one of them.

CONS: Securing licenses can be quite tricky.

What do you think about this review?

Great Poor

Love the detailed reports!

Read full review >
Lilla
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.06.2021 Company Size: 11-50 Employees Industry: N/A

PROS: The reports are really detailed. They plot the amount of time our workers spend on particular sites.

CONS: We have to pay for a license for each PC. The amount for this quickly adds up and we can no longer afford it.

What do you think about this review?

Great Poor

You won’t go wrong with this one…

Read full review >
Marisol
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.03.2021 Company Size: 1-10 Employees Industry: N/A

PROS: You’re here, it probably means that you’re looking for a software that will help you track your employees during work hours. Well, I’m just going to cut the search short for you: you won’t find a better software that Activtrak. It has everything you need in a tracking software--the screenshots capabilities, the timer, the capacity to block websites for your users. You won’t have a hard time using this program too. Everything will be right within reach. If you do come across any issue, you can depend on their support staff for assistance as well.

CONS: I don’t think I have anything negative to say about Activtrak.

What do you think about this review?

Great Poor

Keeps me in control.

Read full review >
Allison
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.03.2021 Company Size: 1-10 Employees Industry: N/A

PROS: With Activtrak monitoring my employees’ Internet activities, I can make sure that I get my money’s worth from them. I can easily restrict their access on certain websites, take random screenshots of their screens, and even get a report of their efficiency levels. This may seem tyrannical, but at least I know that they are not “sleeping on the job,” as one may say.

CONS: I really don’t have any major complaints about this program. Probably the only thing I would change about it is the time that it takes in between screenshots. Even better, I’d like the option to record the screen of my employees to 100% make sure that they are doing what they are supposed to do. I feel that some still sneak in non-work related browsings in between screenshots.

What do you think about this review?

Great Poor

Useful tracking device.

Read full review >
Gerda
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 16.01.2021 Company Size: More than 100 Employees Industry: Airlines/Aviation

PROS: Activtrak helps me be more accountable and productive. I use it mostly to make sure that the hours I render at work are the right amount. Nobody likes to be monitored, but if you’re honest, then you should have nothing to worry about.

CONS: There are some websites that I can’t label properly. For example, I need to access a specific work-related website, but I’m not able to do so because of the restrictions.

What do you think about this review?

Great Poor

Better than other similar solutions.

Read full review >
Micaela
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 13.01.2021 Company Size: More than 100 Employees Industry: Financial Services

PROS: We’ve thoroughly pitted this program against other similar solutions, and decided to go with Activtrak for its wide-reach and robustness. For its price, you get far more benefits than its competition.

CONS: I think I might have some ideas on how this program can still be improved on. For one, there should be a button on the dashboard that gives us a quick glance on the operations. I think that we should be assigning admins within users too--and while we’re at it, we should be allowed to assign roles to each user as to restrict access and view. There should be a quicker response-time from the program too whenever I click on a user to view his/her screen.

What do you think about this review?

Great Poor

Leaves no room for dishonesty.

Read full review >
Orin
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The reports that I’ve been able to generate from this tool has given me a pretty solid idea on the productivity levels of my employees. The task reports are particularly useful as well.

CONS: I’m still learning the ins and outs of this program. So far, I’m really impressed with its capabilities.

What do you think about this review?

Great Poor

The screenshots are really useful!

Read full review >
Blake
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2019 Company Size: 1-10 Employees Industry: Financial Services

PROS: I don’t know where to begin, to be honest. There are a lot of great features, but my favorite so far has been the screenshots that it takes throughout the work day.

CONS: When it comes to pricing, this program doesn’t seem to be a fit to the needs and budget of smaller companies. However, the trial version can be quite useful if the needs and usage are kept at a minimum.

What do you think about this review?

Great Poor

A great tracker overall.

Read full review >
Tiara
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.09.2019 Company Size: Industry: N/A

PROS: This program has been able to successfully weave its data into an understandable and complete narrative that gives me insight about my employees--where they are on specific projects and how they handle their tasks.

CONS: One thing that this program does for me is to allow me to monitor my employees. However, I don’t like how some of my workers are able to switch off their tracking devices when they use an extension from Chrome. I hope that the developers would take down this extension ASAP. Other than this issue, I really don’t have much to complain about.

What do you think about this review?

Great Poor

Gives us great insight into employee productivity.

Read full review >
Marlen
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Activtrak does its job well without being too complicated. It’s simple and direct, which I love.

CONS: We’ve been intermittently experiencing glitches in Activtrak’s system. There are some pages that don’t seem to load properly. We’ve escalated this issue to tech support, but we haven’t gotten a proper resolution yet.

What do you think about this review?

Great Poor

Barely noticeable.

Read full review >
Nick
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: There has been quite a number of tracking programs that I have used, but Activtrak really takes the cake when it comes to the number of benefits that it offers. I love that it’s very unobtrusive and inconspicuous too. One would not know that this program is running in the background because it does not cause the computer to slow down or exhibit any signs of being monitored, whatsoever. Installing this on various devices had not been a problem too. Well, we might have encountered an issue or two bit that had quickly been remedied by their competent tech team. I’ve been really discovering more and more benefits from this program and if you’re in the market for a similar solution, you should give Activtrak a try too!

CONS: I like pretty much everything about Activtrak. The program has been really reliable so far.

What do you think about this review?

Great Poor

Employee-tracking made easy.

Read full review >
Veronica
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: What’s best about this program is that it is free. . .well, for me and my 3-man team, at least. I think it’s great how this program offers free services for really small teams.

CONS: I’m not sure if this is a glitch in the program, but each of us have access to admin user accounts. However, we can’t seem to use this account as an admin because we automatically get logged as users, thus firing up the tracking program on our PCs.

What do you think about this review?

Great Poor
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ActivTrak user reviews

The reports are very insightful.

Read full review >
Nella
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.11.2021 Company Size: 11-50 Employees Industry: Mechanical or Industrial Engineering

Subtle–nobody suspects that I’m tracking their PCs!

Read full review >
Nyah
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.11.2021 Company Size: Industry: Marketing and Advertising

Helps ensure productivity within the workplace.

Read full review >
Greyson
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 02.10.2021 Company Size: More than 100 Employees Industry: N/A

Very discreet tracking tool.

Read full review >
Jesse
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.08.2021 Company Size: 1-10 Employees Industry: Information Technology and Services

Productivity is as good as ensured.

Read full review >
Layla
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.07.2021 Company Size: 11-50 Employees Industry: Information Technology and Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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