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APS Review

APS
Our score: 7.5 User satisfaction: 97%

What is APS?

APS is a human capital management system for today’s organization. It provides scalability, the latest innovation, and extensive tools to efficiently manage the modern workforce. The cloud-hosted HR platform boasts of easy to use and flexible features to manage all employee-related processes and activities, regardless of the organization’s size. It unifies capabilities and employee information to give you an HCM system designed to drive employee success and corporate growth.

At the same time, APS boasts flexible technology and offers businesses guaranteed compliance. The system can also generate actionable reports and leverage seamless integrations.

Created for companies of all sizes, APS helps enterprises save time and resources with its automation of manual processes, enabling them to focus more on pressing matters without compromising their payroll and HR operations. Basically, APS is a centralized platform that frees up valuable time so managers can have more time to perform their tasks effectively.

Overview of APS Benefits

APS is a highly configurable solution that fuses core HR, online payroll, and time & attendance functionalities into a single, powerful package. It is also scalable, enabling your small or midsize business to fully leverage its technologies and functionalities as your enterprise expands and grows.

APS gives businesses the features and functionalities they require to provide accurate, compliant, and on-time pay to their workers. APS for Payroll unifies core HR and time & attendance solutions, enabling management to keep their payroll records always accurate and up-to-date and significantly reduce the need to spend hours on time entry.

APS can be tailored to suit specific business requirements and easily grows with the company. The platform uses flexible technology, enabling users to accommodate unique business demands such as customized incomes, deductions, departments, and accrual plans. With APS’ powerful payroll engine, users are notified instantly of error checking to alert you about potential errors before final processing.

Many small and mid-sized businesses have found APS more robust and feature rich compared to a number of cloud-hosted payroll solutions available in the market. On top of its extensive feature menu, APS is also one of the most affordable payroll solutions today. Many users have quickly realized that APS’ advantages go well beyond extreme diminishing of costs.

In a nutshell, APS enhances productivity in several different ways:

  • Their technology is developed by an in-house team for mid-market businesses, so you’ll optimize usability and adoption.
  • Their single point of entry eliminates duplicate process and potential for errors, saving you time and money.
  • Their solution is scalable to meet your company’s needs today and down the road, eliminating the typical growing pains most companies experience.
  • They employ SSAE 16 SOC 1 compliant security controls to protect your data which ensures that your employees’ personal information remains private.
  • They were top rated in support the past four years, so your team always has someone reliable to go when you need help.
  • They offer lifetime customer training to ensure you get the most out of your investment so you’re not wasting time and money on technology you’re not using.
  • Their unique support structure includes an implementation team, support team, and customer success team so you always have someone who knows your company’s particular needs and wants.
  • They have a 98% customer retention rate, which means that you’ll never have to go through an evaluation process ever again.
  • They guarantee a transparent support process for increased accountability so you can focus on more important tasks.

Overview of APS Features

  • Payroll processing
  • Unified solution for core HR, time and attendance, and ACA reporting
  • Payroll reporting
  • Data integrations for general ledger, 401k, and payroll-related exports
  • Tax compliant
  • Garnishment payments
  • Direct deposit and paycards
  • Paycheck reconciliation available
  • Tax rate overrides for supplemental pay
  • Paperless payroll
  • Benefits management
  • Direct deposit
  • Employee self-service
  • Mobile functionality
  • Tax management
  • Time & attendance

APS Position In Our Categories

Knowing that businesses have specific business-related demands, it is only practical they steer clear of buying an all-encompassing, ideal business program. Just the same, it would be futile to chance on such an app even among branded software solutions.
The rational thing to undertake is to set down the different chief factors that need inspection including crucial features, pricing, skill ability of staff members, organizational size, etc. After which, you must double down on the product research exhaustively. Have a look at some of these APS reviews and look into each of the applications in your list more closely. Such well-rounded research makes sure you stay away from unsuitable software products and select the system which provides all the aspects your business requires.

Position of APS in our main categories:

TOP 500

APS is one of the top 500 Accounting Software products

TOP 500

APS is one of the 500 HR Software products

APS is also listed in the following subcategories:

There are well-liked and widely used applications in each software group. But are they necessarily the best fit for your organization’s special needs? A popular software solution may have thousands of customers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few APS HR Software reviews and consider the aspects that you want in the software such as the cost, main tools, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these apps, read online comments, get clarifications from the seller, and do your homework meticulously. This exhaustive research is certain to aid you find the most excellent software platform for your organization’s special requirements.

How Much Does APS Cost?

APS Pricing Plans:

Free Trial

Payroll Solution

Contact vendor

Payroll and Attendance Solutions

Contact vendor

Payroll, Attendance, and Core HR Solutions

Contact vendor

APS offers three quote-based enterprise pricing packages to meet the needs of different users. Select the most suitable plan for your business, and reach out to the vendor for a tailored quote.

Here are the details:

Payroll Solution

  • Payroll Console
  • Tax Filing² – One State, Federal, New Hire Reporting, Unemployment Payments and Filings
  • Employee Demographic Reports
  • Personnel Files
  • Employee Self-Service Desktop and Mobile Access
  • Account Center
  • Dashboard Tiles
  • Help Center
  • Payroll Reports
  • Payroll Custom Reporting
  • Time Off Tracking and Reporting
  • W-2 Reprints through APS OnLine
  • Check Signing and Sealing
  • Unlimited Custom Fields
  • Dates and 401k Tab

Payroll and Attendance Solutions

  • Time & Attendance Console/Web Services – QuickPunch, HandPunch, Employee Self-Service Time Clock, Mobile
  • Time & Attendance Reports
  • Time & Attendance Custom Reporting
  • Employee Self-Service Desktop and Mobile Access
  • ACA Tracking for Part-Time Staff
  • Shift Differentials
  • ClockZones™
  • Clock Rules

Payroll, Attendance, and Core HR Solutions

  • Core HR Reports
  • Core HR Custom Reporting
  • Core HR Console
  • Employee Self-Service Desktop and Mobile Access
  • Manager Self-Service Desktop and Mobile Access
  • OSHA Tracking
  • Asset Tracking
  • Performance Reviews
  • Event Tracking
  • Total Compensation Reporting
  • Document Management
  • HR Support Center
  • ACA Dashboard and Alerts
  • Employee Notification Center
  • EEO and VETS 100a Reporting
  • Training Course Enrollment and Tracking

User Satisfaction

Positive Social Media Mentions 136
Negative Social Media Mentions 4

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and APS reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with APS. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular APS Alternatives

Top Competitors To APS By Price

Trending HR Software Reviews

Product name:
Score:
Satisfaction:
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98%

APS Comparisons

APS user reviews

Customer support is excellent

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Construction

Offers accurate and efficient payroll processing solution

Read full review >
Luz
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2018 Company Size: 11-50 Employees Industry: Law practice

Simple and very useful

Read full review >
Crystal
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: More than 100 Employees Industry: Accounting

Great customer support

Read full review >
Alejandro
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2018 Company Size: 11-50 Employees Industry: Religious institutions

Great customer service

Read full review >
Angela
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.05.2018 Company Size: More than 100 Employees Industry: Computer software

What are APS pricing details?

APS Pricing Plans:

Free Trial

Payroll Solution

Contact vendor

Payroll and Attendance Solutions

Contact vendor

Payroll, Attendance, and Core HR Solutions

Contact vendor

APS offers three quote-based enterprise pricing packages to meet the needs of different users. Select the most suitable plan for your business, and reach out to the vendor for a tailored quote.

Here are the details:

Payroll Solution

  • Payroll Console
  • Tax Filing² – One State, Federal, New Hire Reporting, Unemployment Payments and Filings
  • Employee Demographic Reports
  • Personnel Files
  • Employee Self-Service Desktop and Mobile Access
  • Account Center
  • Dashboard Tiles
  • Help Center
  • Payroll Reports
  • Payroll Custom Reporting
  • Time Off Tracking and Reporting
  • W-2 Reprints through APS OnLine
  • Check Signing and Sealing
  • Unlimited Custom Fields
  • Dates and 401k Tab

Payroll and Attendance Solutions

  • Time & Attendance Console/Web Services – QuickPunch, HandPunch, Employee Self-Service Time Clock, Mobile
  • Time & Attendance Reports
  • Time & Attendance Custom Reporting
  • Employee Self-Service Desktop and Mobile Access
  • ACA Tracking for Part-Time Staff
  • Shift Differentials
  • ClockZones™
  • Clock Rules

Payroll, Attendance, and Core HR Solutions

  • Core HR Reports
  • Core HR Custom Reporting
  • Core HR Console
  • Employee Self-Service Desktop and Mobile Access
  • Manager Self-Service Desktop and Mobile Access
  • OSHA Tracking
  • Asset Tracking
  • Performance Reviews
  • Event Tracking
  • Total Compensation Reporting
  • Document Management
  • HR Support Center
  • ACA Dashboard and Alerts
  • Employee Notification Center
  • EEO and VETS 100a Reporting
  • Training Course Enrollment and Tracking

What integrations are available for APS?

APS builds their software from scratch with the knowledge  that their customers should have the flexibility to choose the best solutions for their business goals. They’ve handcrafted import, export, and automated integrations with many top Retirement, Accounting, Point-of-Sale, Timekeeping, and Positive Pay vendors.

APS average rating:

Average score
5/5 (11 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ashley

PROS: I like the fact that APS have a responsive and supportive customer service team. APS has been a go to solution for our company for over 5 years because its cost and service superceeds other payroll software. The platform is easy to navigate and this makes it easy to use. I am pleased with their service.

CONS: They no longer offer the small business package unlike before, which I liked very much because it worked really well for my start-up clients.

Reviewed 2 years ago

Read full review >

The least favorable review

Ramiro

PROS: The outstanding feature of this app is that it has the option to pull reports through self-serve. All supervisors can also use the software reporting feature. Also, it's simple and easy to navigate. The automatic system is important especially when a customer is switching from a manual process.

CONS: The disadvantage with APS is that the reporting feature in APSonline is not very accurate which is frustrating when you need to process payroll for students or staff. We chose APS because we thought that payroll, time and attendance would be efficient and easier but it's not that way.

Reviewed 2 years ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Customer support is excellent

Read full review >
Kirk
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Construction

PROS: I love the fact that it is very easy to use. Also, the customer support at APS is excellent. I'm very impressed with APS because it is easy to teach even beginners to leverage payroll software with zero experience how to use it and access and review data.

CONS: APS has only one data field (Base Location) and you can't add new locations. It would be better if I could do that myself without the need to contact customer support.

What do you think about this review? Great Poor

Offers accurate and efficient payroll processing solution

Read full review >
Luz
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2018 Company Size: 11-50 Employees Industry: Law practice

PROS: I like the fact that I can have my payroll system available to me online wherever I am because APS makes it easy to process payroll easily if have to be away from the office. Second, they have a helpful customer service staff who respond quickly whenever we need assistance. Third, it has a user friendly platform which is easy to use and needs little training for beginners. Fourth, it is easy and quick to process scheduled payroll batches. Fifth, when we need to process payroll checks immediately, we can use easily use the manual prepay function. Lastly, we also use it effortlessly to process year end tax reporting.

CONS: There are no major issues with APS. They have fixed the major complaint that I had before where I could not review net check amounts before releasing a payroll batch for processing, but it has been fixed.

What do you think about this review? Great Poor

Simple and very useful

Read full review >
Crystal
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: More than 100 Employees Industry: Accounting

PROS: The most outstanding part of this software is that it is very user-friendly and it's not over-complicated. There is a lot of information available in one database, which is really helpful. Also, the document manager feature is very useful when you need to get employee signatures or when communicating company-wide documents. The report manager makes it easy to develop reports through the templates or even when you need to make one from scratch.

CONS: Sometimes the software becomes unresponsive especially during a period of heavy usage. Nevertheless, you can easy fix that with a simple refresh (Ctrl+F5).

What do you think about this review? Great Poor

Great customer support

Read full review >
Alejandro
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.05.2018 Company Size: 11-50 Employees Industry: Religious institutions

PROS: What I like most is the excellent customer support that APS offers compared to other companies. I have a direct account representative who I contact via email and I always get an answer or a solution to my problem within a day. I also like that the software is user friendly. It was easy to use and I didn't need training to use it. Morever, they always make great updates. I'm impressed by the manager self-service functionality which they introduced this month that will make our processes and staff so much better.

CONS: The time off module needs some improvement to work better. Also, sometimes reporting can be tricky to navigate at first and you need to learn to figure it out. Lastly, the accruals are incorrect at times and sometimes our staff find it difficult to know how much time they have available.

What do you think about this review? Great Poor

Great customer service

Read full review >
Angela
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.05.2018 Company Size: More than 100 Employees Industry: Computer software

PROS: I like the fact that our account representative is always available or calls back quickly. Also, the initial setup for basic payroll services is very easy. Moreso, there are frequent updates where they add new features which enhance the system.

CONS: I found the Affordable Care Act difficult to setup and to maintain. I also wish that it was easy to mark certain employees as full time, and have another separate checkbox for "Include in ACA Variable Hour." I also dislike that the E-SelfServe user names are preset to numbers and employees cannot change the username.

What do you think about this review? Great Poor

It’s good but needs improvement

Read full review >
Ramiro
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 01.04.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: The outstanding feature of this app is that it has the option to pull reports through self-serve. All supervisors can also use the software reporting feature. Also, it's simple and easy to navigate. The automatic system is important especially when a customer is switching from a manual process.

CONS: The disadvantage with APS is that the reporting feature in APSonline is not very accurate which is frustrating when you need to process payroll for students or staff. We chose APS because we thought that payroll, time and attendance would be efficient and easier but it's not that way.

What do you think about this review? Great Poor

Easy to use and works great

Read full review >
Orlando
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.03.2018 Company Size: More than 100 Employees Industry: Retail

PROS: I like the simplicity of the APS software. It is quick and easy to use when you want to submit payroll. Another thing is that E-self serve is efficient and easy to use for our employees and supervisors.

CONS: What I don't like with APS is that we don't have visibility to back end formulas for some items like vacation accruals, so we can't check for accuracy what's underlying. Moreover, you can't go back and look at accruals at points in time because vacation accrual is only real-time.

What do you think about this review? Great Poor

The implementation process is excellent so far

Read full review >
Walter
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.03.2018 Company Size: More than 100 Employees Industry: Food production

PROS: First, the staff are very friendly and easy to communicate with. Second, I'm happpy to report that we have found the right external partner to work with us as we grow our business.

CONS: We have just started using the software but I haven't noted any issues so far throughout the implementation process.

What do you think about this review? Great Poor

Efficient payroll system

Read full review >
Nathaniel
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: 11-50 Employees Industry: Consumer goods

PROS: The best part about this app is their supportive customer care team. The management has assigned one person to our company which makes it easier to follow up. The representative is well versed with our company and our issues and usually sorts out our issues within an hour or two. Working with APS is very easy and quick. Moreover, the cost is 30% less than our previous service provider.

CONS: There are occasional issues with both our digital hand clocks and PC based log in timekeeping.

What do you think about this review? Great Poor

No complaints so far

Read full review >
Guillermo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 11-50 Employees Industry: Financial services

PROS: I have had a wonderful experience both personal and professional from hiring to processing payroll. The customer support replies quickly and they are always courteous. The support team makes me feel welcome whether through call or in person in their office. It is great using APS.

CONS: I have no complains so far because the customer support team are always quick to assist whenever there's an issue.

What do you think about this review? Great Poor

Excellent software for payroll processsing

Read full review >
Ashley
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.01.2018 Company Size: More than 100 Employees Industry: Management and Consulting

PROS: I like the fact that APS have a responsive and supportive customer service team. APS has been a go to solution for our company for over 5 years because its cost and service superceeds other payroll software. The platform is easy to navigate and this makes it easy to use. I am pleased with their service.

CONS: They no longer offer the small business package unlike before, which I liked very much because it worked really well for my start-up clients.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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