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BMC Remedy 9 REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 97%
OUR SCORE 8.3

What is BMC Remedy 9?

BMC Remedy 9 is an IT service management tool designed specifically for mobile devices. This innovative application enables employees and IT personnel to improve their productivity with very detailed reports, attractive visualizations, and other ITSM features combined with social and modern elements. Remedy 9 is a very powerful tool with many innovations that can actually revolutionize the digital workplace.

Overview of BMC Remedy 9 Benefits

Here are number of benefits that come with the BMC Remedy 9 platform:

  • People-centric user experiences encourages people to work more efficiently
  • Stunning reports and visualizations enable users to explore data intuitively
  • Remedy 9 native mobile apps let users access the platform anywhere
  • Embedded ITIL v3 processes, with industry best practice reports and KPIs available out-of-the-box
  • Drag-and-drop change calendars, automated collision detection, and visual impact analysis graphs

Overview of BMC Remedy 9 Features

  • Smart Reporting
  • Incident Management
  • MyIT Self Service
  • Problem Management
  • Knowledge Management
  • Service Request Management
  • Asset and Service Level Management
  • Developer Studio
  • Platform Administration
  • Configuration Management
  • Virtual Chat
  • Custom Applications
  • Release Management

BMC Remedy 9 Position In Our Categories

Position of BMC Remedy 9 in our main categories:

50

BMC Remedy 9 is one of the top 50 Help Desk Software products

50

BMC Remedy 9 is one of the top 50
Help Desk Software products


BMC Remedy 9 is also listed in the following subcategories:

Category:Position:Category:Position:
Service Desk Software#12
Category:Position:
Service Desk Software#12

Each business is different, and may need a specific Help Desk Software solution that will be adjusted to their business size, type of customers and staff and even individual industry they deal with. You should not count on locating a perfect software that will work for every business no matter what their history is. It may be a good idea to read a few BMC Remedy 9 reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you need an easy and straightforward solution with only essential functions? Will you actually make use of the complex tools needed by experts and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a solid solution that will fit your budget.

How Much Does BMC Remedy 9 Cost?

BMC Remedy 9 Pricing Plans:

Pricing is available on by quote basis. Contact BMC Remedy directly for more details.

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BMC Remedy 9 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BMC Remedy 9. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

104

NEGATIVE SOCIAL MENTIONS

3

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Technical details

Devices Supported
  • Android
  • iPhone/iPad
Language Support
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are BMC Remedy 9 pricing details?

BMC Remedy 9 Pricing Plans:

Pricing is available on by quote basis. Contact BMC Remedy directly for more details.

What integrations are available for BMC Remedy 9?

BMC Remedy 9 offers integration with the following business systems and applications:

  • NetCool
  • Tivoli
  • Qualys
  • xMatters
  • SCOM
  • Solar Winds
  • Single Sign-On (SSO)
  • SAP
  • HP Service Desk

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