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BMC Remedy 9 REVIEW

Help Desk Software

No user reviews
USER SATISFACTION 97%
OUR SCORE 8.3

What is BMC Remedy 9?

BMC Remedy 9 is an IT service management tool designed specifically for mobile devices. This innovative application enables employees and IT personnel to improve their productivity with very detailed reports, attractive visualizations, and other ITSM features combined with social and modern elements. Remedy 9 is a very powerful tool with many innovations that can actually revolutionize the digital workplace.

Overview of BMC Remedy 9 Benefits

Here are number of benefits that come with the BMC Remedy 9 platform:

  • People-centric user experiences to improve employee efficiency and productivity
  • Stunning reports and visualizations for intuitive data exploration
  • Remedy 9 native mobile apps for anytime, anywhere access
  • Built-in ITIL processes with reporting and metrics
  • Visualized analysis on impact, collision detection on auto-pilot, and change calendars with drag-drop functionality

Overview of BMC Remedy 9 Features

  • Smart Reporting
  • Incident Management
  • MyIT Self Service
  • Problem Management
  • Knowledge Management
  • Service Request Management
  • Asset and Service Level Management
  • Developer Studio
  • Platform Administration
  • Configuration Management
  • Virtual Chat
  • Custom Applications
  • Release Management

BMC Remedy 9 Position In Our Categories

Position of BMC Remedy 9 in our main categories:

50

BMC Remedy 9 is one of the top 50 Help Desk Software products

50

BMC Remedy 9 is one of the 50
Help Desk Software products


BMC Remedy 9 is also listed in the following subcategories:

Category:Position:Category:Position:
Service Desk Software#16
Category:Position:
Service Desk Software#16

Each enterprise has different needs and requires a system that can be customized for their size, type of staff members and customers, and the specific industry they are in. For these reasons, no system can offer perfect features out-of-the-box. When you look for a software app, first be sure what you want it for. Read some BMC Remedy 9 reviews and ask yourself do you need basic tools or do you want complex tools? Are there any industry-specific features that you are looking for? Find the answers to these questions to help your search. There are plenty of factors that you need to consider and these include your budget, specific business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the app that presents all that you want to enhance your firm effectiveness and productivity.

How Much Does BMC Remedy 9 Cost?

BMC Remedy 9 Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing is available on by quote basis. Contact BMC Remedy directly for more details.

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and BMC Remedy 9 reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with BMC Remedy 9. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

104

NEGATIVE SOCIAL MENTIONS

3

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Technical details

Devices Supported
  • Android
  • iPhone/iPad
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are BMC Remedy 9 pricing details?

BMC Remedy 9 Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Pricing is available on by quote basis. Contact BMC Remedy directly for more details.

What integrations are available for BMC Remedy 9?

BMC Remedy 9 offers integration with the following business systems and applications:

  • NetCool
  • Tivoli
  • Qualys
  • xMatters
  • SCOM
  • Solar Winds
  • Single Sign-On (SSO)
  • SAP
  • HP Service Desk

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