Rheobot Review
What is Rheobot?
Rheobot is an AI-powered chat solution that helps you automate customer interactions on social media platforms, enhance sales and customer service processes, and drive business growth. Rheobot allows your agents to interact and engage with customers through your website, social media platforms, and email using chatbots and live chat capabilities.
The chatbots automatically capture and analyze customers’ inquiries and complaints and create and assign tickets to the right agents. Agents can also take over any ongoing conversation between the chatbot and the customer.
Rheobot enables them to track customers’ chat conversations from multiple social media platforms in a single inbox and immediately respond to comments on Facebook, Twitter, and Instagram posts. Plus, you can integrate Rheobot’s chatbots with WordPress, Shopify, WhatsApp, and your existing CRM, email marketing, and helpdesk applications.
Show MoreOverview of Rheobot Benefits
Sales and Customer Service Automation
Rheobot lets you implement chatbots that automatically capture, analyze, and understand customers’ inquiries, complaints, and feedback. These chatbots can instantly route leads to the right sales teams and agents. They can also generate tickets, assign them to customer service agents, and send ticket alerts and details via email to all agents involved.
When your agents are available, Rheobot allows them to switch to live chat and take over any ongoing chatbot conversations. They can use the chatbot and live chat interchangeably and seamlessly in the same chat application and console. It enables them to generate and convert leads and handle and solve customers’ issues in a streamlined and personalized way.
Social Media Engagement
Rheobot allows agents to automatically respond to common comments posted by customers on Facebook, Twitter, and Instagram. Moreover, through its AI and NLP engine, Rheobot can understand the meaning and sentiment behind customers’ post comments. It immediately notifies agents when customers leave negative comments on social media posts.
The solution also permits them to send out broadcast messages on social media platforms. These capabilities aid you in improving your brand image online, generating more conversions and sales from social media, and enhancing customers’ experiences.
Consolidated Conversations & Insights
Rheobot consolidates all customers’ chat conversations in a single inbox, including those conversations that happened on the organization’s website and social media pages. Agents can access and track chat conversations using any device and view the entire history of each conversation.
Furthermore, Rheobot provides data about customers’ chat conversations, including completed and missed chat conversations and customer satisfaction ratings.
Show MoreOverview of Rheobot Features
- Chatbot & Live Chat
- AI Engine
- Natural Language Processor
- Agent Takeover
- Automated Ticketing
- Lead Generation
- Social Media Automation
- Unified Chat Conversations
- Customer Chat History
- Analytics
- CRM & Email Integrations
Awards & Quality Certificates
Rheobot Position In Our Categories
Bearing in mind businesses have distinctive business needs, it is wise that they abstain from preferring a one-size-fits-all, “perfect” business application. Still, it would be futile to try to stumble on such an app even among sought-after software products. The practicable thing to undertake should be to note down the different important functions which need analysis like crucial features, costing, skill capability of the users, company size, etc. The second step is, you must do your product research exhaustively. Browse over some of these Rheobot evaluations and scrutinize each of the solutions in your list more closely. Such comprehensive product research guarantee you drop unsuitable software solutions and select the one that offers all the tools your business requires to achieve growth.
Position of Rheobot in our main categories:
Every business has its own characteristics, and can call for a special Live Chat Software solution that will be designed for their business size, type of clients and employees and even specific niche they support. You should not count on getting an ideal app that is going to work for every business no matter what their history is. It may be a good idea to read a few Rheobot Live Chat Software reviews first and even then you should remember what the solution is supposed to do for your business and your employees. Do you need a simple and straightforward app with just basic functions? Will you actually make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to get a solid app that will fit your budget.
How Much Does Rheobot Cost?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
What are Rheobot pricing details?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
Rheobot is currently offering three enterprise pricing plans for sales teams. Here are the details:
Essential – $10/month (100/year when billed annually)
- 500 chatbot conversations/month
- 10 leads/month
- 10 Facebook responses/month
- CRM integration
- Unlimited deployments
- Chat history
- Chat analtytics
Standard – $30/month ($400/year when billed annually)
- All features in Essential Plan
- Unlimited chatbot conversations/month
- 500 leads/month
- Unlimited Facebook responses/month
- 100 message broadcasts/month
- Live agent takeover
- Chatbot themes
- 3-month Chat history
Professional – $70/month ($1,000/year when billed annually)
- All features in Standard Plan
- Unlimited leads
- Unlimited seats for live chat
- Unlimited message broadcasts
- Customer feedback & sentiment analysis
- 24/7 support
- Training & data migration
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We realize that when you choose to purchase a Live Chat Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the actual users and companies that use these solutions are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Rheobot reviews across a broad array of social media sites. The information is then displayed in a simple to understand form indicating how many people had positive and negative experience with Rheobot. With that information at your disposal you should be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Rheobot?
Rheobot integrates with:
- HubSpot
- MailChimp
- Freshdesk
- WordPress
Rheobot
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
Sign in with LinkedIn
Why we require LinkedIn?
- Show the community that you're an actual user.
- We will only show your name and profile image in your review.
- You can still post your review anonymously.
OR
Sign in with company emailSign in with company email
Popular Rheobot Alternatives
Top Competitors To Rheobot By Price
Product name:
Price:
Trending Live Chat Software Reviews
Rheobot Comparisons
Product name:
Page last modified
Did you find this review useful?
Yes
No
Thank you for your feedback
How can we make this page better?
Unsure about this software?
FIND ALTERNATIVES
Why is FinancesOnline free?