Rheobot Review
What is Rheobot?
Rheobot is an AI-powered chat solution that helps you automate customer interactions on social media platforms, enhance sales and customer service processes, and drive business growth. Rheobot allows your agents to interact and engage with customers through your website, social media platforms, and email using chatbots and live chat capabilities.
The chatbots automatically capture and analyze customers’ inquiries and complaints and create and assign tickets to the right agents. Agents can also take over any ongoing conversation between the chatbot and the customer.
Rheobot enables them to track customers’ chat conversations from multiple social media platforms in a single inbox and immediately respond to comments on Facebook, Twitter, and Instagram posts. Plus, you can integrate Rheobot’s chatbots with WordPress, Shopify, WhatsApp, and your existing CRM, email marketing, and helpdesk applications.
Show MoreOverview of Rheobot Benefits
Sales and Customer Service Automation
Rheobot lets you implement chatbots that automatically capture, analyze, and understand customers’ inquiries, complaints, and feedback. These chatbots can instantly route leads to the right sales teams and agents. They can also generate tickets, assign them to customer service agents, and send ticket alerts and details via email to all agents involved.
When your agents are available, Rheobot allows them to switch to live chat and take over any ongoing chatbot conversations. They can use the chatbot and live chat interchangeably and seamlessly in the same chat application and console. It enables them to generate and convert leads and handle and solve customers’ issues in a streamlined and personalized way.
Social Media Engagement
Rheobot allows agents to automatically respond to common comments posted by customers on Facebook, Twitter, and Instagram. Moreover, through its AI and NLP engine, Rheobot can understand the meaning and sentiment behind customers’ post comments. It immediately notifies agents when customers leave negative comments on social media posts.
The solution also permits them to send out broadcast messages on social media platforms. These capabilities aid you in improving your brand image online, generating more conversions and sales from social media, and enhancing customers’ experiences.
Consolidated Conversations & Insights
Rheobot consolidates all customers’ chat conversations in a single inbox, including those conversations that happened on the organization’s website and social media pages. Agents can access and track chat conversations using any device and view the entire history of each conversation.
Furthermore, Rheobot provides data about customers’ chat conversations, including completed and missed chat conversations and customer satisfaction ratings.
Show MoreOverview of Rheobot Features
- Chatbot & Live Chat
- AI Engine
- Natural Language Processor
- Agent Takeover
- Automated Ticketing
- Lead Generation
- Social Media Automation
- Unified Chat Conversations
- Customer Chat History
- Analytics
- CRM & Email Integrations
Awards & Quality Certificates
Rheobot Position In Our Categories
Because companies have special business-related needs, it is only logical they avoid seeking a one-size-fits-all, ”best” business program. Having said that, it would be difficult to try to discover such a software product even among widely used software solutions. The clever thing to do should be to set down the several main aspects that demand deliberation including major features, packages, technical skill competence of the employees, business size, etc. Next, you must conduct your product research fully. Go over some Rheobot review articles and check out the other software programs in your list more closely. Such well-rounded product investigation makes sure you weed out unfit software products and pay for the system that has all the tools your company requires.
Position of Rheobot in our main categories:
Companies have diverse needs and requirements and no software platform can be ideal in such a condition. It is pointless to try to find an ideal out-of-the-box software product that meets all your business requirements. The intelligent thing to do would be to adapt the solution for your unique requirements, employee skill levels, budget, and other elements. For these reasons, do not hurry and pay for well-publicized trendy systems. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, investigate each short-listed platform in detail, read a few Rheobot Live Chat Software reviews, speak to the maker for clarifications, and finally choose the app that presents what you require.
How Much Does Rheobot Cost?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
What are Rheobot pricing details?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
Rheobot is currently offering three enterprise pricing plans for sales teams. Here are the details:
Essential – $10/month (100/year when billed annually)
- 500 chatbot conversations/month
- 10 leads/month
- 10 Facebook responses/month
- CRM integration
- Unlimited deployments
- Chat history
- Chat analtytics
Standard – $30/month ($400/year when billed annually)
- All features in Essential Plan
- Unlimited chatbot conversations/month
- 500 leads/month
- Unlimited Facebook responses/month
- 100 message broadcasts/month
- Live agent takeover
- Chatbot themes
- 3-month Chat history
Professional – $70/month ($1,000/year when billed annually)
- All features in Standard Plan
- Unlimited leads
- Unlimited seats for live chat
- Unlimited message broadcasts
- Customer feedback & sentiment analysis
- 24/7 support
- Training & data migration
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We are aware that when you decide to get a Live Chat Software it’s crucial not only to learn how professionals score it in their reviews, but also to check whether the actual users and businesses that bought it are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Rheobot reviews across a vast array of social media sites. The information is then displayed in an easy to digest way showing how many users had positive and negative experience with Rheobot. With that information available you should be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Rheobot?
Rheobot integrates with:
- HubSpot
- MailChimp
- Freshdesk
- WordPress
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