Rheobot Review
What is Rheobot?
Rheobot is an AI-powered chat solution that helps you automate customer interactions on social media platforms, enhance sales and customer service processes, and drive business growth. Rheobot allows your agents to interact and engage with customers through your website, social media platforms, and email using chatbots and live chat capabilities.
The chatbots automatically capture and analyze customers’ inquiries and complaints and create and assign tickets to the right agents. Agents can also take over any ongoing conversation between the chatbot and the customer.
Rheobot enables them to track customers’ chat conversations from multiple social media platforms in a single inbox and immediately respond to comments on Facebook, Twitter, and Instagram posts. Plus, you can integrate Rheobot’s chatbots with WordPress, Shopify, WhatsApp, and your existing CRM, email marketing, and helpdesk applications.
Show MoreOverview of Rheobot Benefits
Sales and Customer Service Automation
Rheobot lets you implement chatbots that automatically capture, analyze, and understand customers’ inquiries, complaints, and feedback. These chatbots can instantly route leads to the right sales teams and agents. They can also generate tickets, assign them to customer service agents, and send ticket alerts and details via email to all agents involved.
When your agents are available, Rheobot allows them to switch to live chat and take over any ongoing chatbot conversations. They can use the chatbot and live chat interchangeably and seamlessly in the same chat application and console. It enables them to generate and convert leads and handle and solve customers’ issues in a streamlined and personalized way.
Social Media Engagement
Rheobot allows agents to automatically respond to common comments posted by customers on Facebook, Twitter, and Instagram. Moreover, through its AI and NLP engine, Rheobot can understand the meaning and sentiment behind customers’ post comments. It immediately notifies agents when customers leave negative comments on social media posts.
The solution also permits them to send out broadcast messages on social media platforms. These capabilities aid you in improving your brand image online, generating more conversions and sales from social media, and enhancing customers’ experiences.
Consolidated Conversations & Insights
Rheobot consolidates all customers’ chat conversations in a single inbox, including those conversations that happened on the organization’s website and social media pages. Agents can access and track chat conversations using any device and view the entire history of each conversation.
Furthermore, Rheobot provides data about customers’ chat conversations, including completed and missed chat conversations and customer satisfaction ratings.
Show MoreOverview of Rheobot Features
- Chatbot & Live Chat
- AI Engine
- Natural Language Processor
- Agent Takeover
- Automated Ticketing
- Lead Generation
- Social Media Automation
- Unified Chat Conversations
- Customer Chat History
- Analytics
- CRM & Email Integrations
Awards & Quality Certificates
Rheobot Position In Our Categories
Knowing that companies have distinctive business-related demands, it is only logical they abstain from deciding on an all-encompassing, “perfect” business program. Still, it would be hard to stumble on such a software system even among popular software solutions. The practical step to do would be to list the varied critical functions which entail investigation like key features, packages, technical skill ability of the employees, organizational size, etc. Then, you must conduct your research systematically. Have a look at some of these Rheobot review articles and look into the other solutions in your list in detail. Such comprehensive product research ensures you avoid ill-fitting applications and subscribe to the one which includes all the benefits your business requires.
Position of Rheobot in our main categories:
Since each organization has specific business requirements, it is sensible for them to refrain from seeking a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a platform even among popular software applications. The intelligent thing to do would be to jot down the various important aspects that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Rheobot Live Chat Software reviews and investigate each of the other systems in your shortlist in detail. Such in-depth groundwork can ensure you weed out ill-fitting platforms and select the system that provides all the features you require for business success.
How Much Does Rheobot Cost?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
What are Rheobot pricing details?
Rheobot Pricing Plans:
Free Trial
Essential
$10/month
Standard
$30/month
Professional
$70/month
Rheobot is currently offering three enterprise pricing plans for sales teams. Here are the details:
Essential – $10/month (100/year when billed annually)
- 500 chatbot conversations/month
- 10 leads/month
- 10 Facebook responses/month
- CRM integration
- Unlimited deployments
- Chat history
- Chat analtytics
Standard – $30/month ($400/year when billed annually)
- All features in Essential Plan
- Unlimited chatbot conversations/month
- 500 leads/month
- Unlimited Facebook responses/month
- 100 message broadcasts/month
- Live agent takeover
- Chatbot themes
- 3-month Chat history
Professional – $70/month ($1,000/year when billed annually)
- All features in Standard Plan
- Unlimited leads
- Unlimited seats for live chat
- Unlimited message broadcasts
- Customer feedback & sentiment analysis
- 24/7 support
- Training & data migration
User Satisfaction
Positive Social Media Mentions
1
Negative Social Media Mentions
0
We are aware that when you choose to buy a Live Chat Software it’s crucial not only to learn how professionals rank it in their reviews, but also to discover whether the real people and enterprises that purchased these solutions are indeed content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Rheobot reviews across a broad range of social media sites. The information is then presented in a simple to digest form showing how many people had positive and negative experience with Rheobot. With that information available you should be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Rheobot?
Rheobot integrates with:
- HubSpot
- MailChimp
- Freshdesk
- WordPress
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