Subiz is a live chat software that is designed as a customizable chat box integrated on your website to help you chat directly with visitors. The vendor understands that providing human engagement with in-person customer service can boost customer satisfaction as well as conversions and sales. You can implement Subiz on your website to understand and serve your customers.
The product’s features are easy to implement and use. Your sales and customer support agents can use the dashboard to see who is visiting your website and what they do. Then, your agents can start the live support and chat with visitors. You can fully customize the text, themes, and colors of the app to match your website and brand image.
The software helps you to boost operational management by asking for instant feedback from customers and storing complete conversation transcripts in secure servers. Get started easily by copying the HTML code and pasting it on your website. Subiz live chat will appear as a chat bar at the bottom of your website and visitors can click on the widget to start chat.
The vendor offers a 30-day free trial and the software is used by more than 15,000 websites.
Show MoreSubiz offers a fast way to reach out to your customers. Integrate this live chat software on your website and start chat with potential customers in real time. The app helps you offer premium customer service.
You can use the full-featured 30-day free trial plan which is offered for a maximum of 100 agents to understand the features and select a suitable plan for your needs. You can upgrade to a paid package at any time during the trial period.
Chat in real time
Don’t allow potential customers to fumble around on your website. Use Subiz to engage these leads and impress them with instant and effective customer support.
Features:
Chat widget customization
Maintain cohesion with your brand by customizing the chat window and matching the widget to your website’s design for seamless integration.
Features:
Engage Customers
You can catch leads before they slip away. Use Subiz to greet customers and invite them to chat based on their on-site behavior. You can use triggers to automate the conversation-starting process.
Features:
Visitor tracking
Use on-site customer behavior data to understand customer patterns and remove the obstacles to greater conversions.
Features:
The anywhere application
Chat from anywhere by using the Subiz dashboard and engage-on-the-go with third party apps for your mobile device.
Features:
Team management
Categorize your live chat with specialized groups managing department-specific tickets efficiently and quickly. You can transfer chats between groups quickly to respond to customer support needs.
Features:
Reports and analytics
Know your future and current customers by reviewing chat tickets. Uncover common customer concerns and eliminate them from the customer experience.
Features:
Since businesses have unique business-related demands, it is only rational they avoid settling on a one-size-fits-all, “perfect” software. However, it would be hard to try to discover such a software product even among well-known software products. The better thing to do should be to shortlist the different major aspects which need analysis like important features, price terms, skill levels of staff members, organizational size, etc. After which, you must follow through your product research comprehensively. Browse over some Subiz review articles and check out each of the applications in your list in detail. Such detailed product research ascertain you take out unsuitable software products and pay for the one which meets all the function your company requires.
Position of Subiz in our main categories:
Subiz is one of the top 200 Customer Support Software products
It is crucial to keep in mind that virtually no software in the Live Chat Software category will be an ideal solution able to meet all the needs of various business types, sizes and industries. It may be a good idea to read a few Subiz Live Chat Software reviews first as specific software may perform well just in a very small set of applications or be designed with a really specific type of industry in mind. Others can operate with an intention of being simple and intuitive and therefore lack complex functionalities needed by more experienced users. You can also find software that cater to a large group of customers and give you a powerful feature set, but this in most cases comes at a more significant cost of such a solution. Make sure you're aware of your needs so that you purchase a solution that has exactly the functionalities you look for.
Subiz Pricing Plans:
$11.99/agent/month
$21/agent/month
Subiz Pricing Plans:
Free Trial
Standard Plan
$11.99/agent/month
Advanced Plan
$21/agent/month
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Standard Plan – $11.99/agent/month
Advanced Plan – $21/agent/month
We realize that when you make a decision to get a Live Chat Software it’s crucial not only to see how experts score it in their reviews, but also to discover whether the actual clients and enterprises that purchased these solutions are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Subiz reviews across a wide range of social media sites. The information is then presented in a simple to understand form revealing how many people had positive and negative experience with Subiz. With that information at hand you will be equipped to make an informed buying decision that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
Subiz integrates with the following business apps:
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